Jobs via Dice
Dice is the leading career destination for tech experts at every stage of their careers. Our client, INSPYR Solutions, is seeking an IT Help Desk crew. Apply via Dice today!
Role:
IT Help Desk
Location:
100% Remote
Duration:
2 weeks (January 21 - February 8)
Shift:
Flexible
Project Overview
Support needed for a GCC High migration (Microsoft Government platform)
Migration is for one business unit; call volume expected to spike
Purpose: handle end‑user calls using a scripted process with escalation to full‑time staff if needed
Work Requirements
Answer calls using a provided script
Complete simple troubleshooting stepsi
Escalate harder issues to internal staff
Must use own equipment, preferably Windows, and must be able to access Citrix
Fully remote
Shifts / Coverage
Multiple shifts
Candidates should be flexible to work any shift, day and night
About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at
inspyrsolutions.com .
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Seniority level Entry level
Employment type Full-time
Job function Information Technology
Industries Software Development
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Role:
IT Help Desk
Location:
100% Remote
Duration:
2 weeks (January 21 - February 8)
Shift:
Flexible
Project Overview
Support needed for a GCC High migration (Microsoft Government platform)
Migration is for one business unit; call volume expected to spike
Purpose: handle end‑user calls using a scripted process with escalation to full‑time staff if needed
Work Requirements
Answer calls using a provided script
Complete simple troubleshooting stepsi
Escalate harder issues to internal staff
Must use own equipment, preferably Windows, and must be able to access Citrix
Fully remote
Shifts / Coverage
Multiple shifts
Candidates should be flexible to work any shift, day and night
About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at
inspyrsolutions.com .
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Seniority level Entry level
Employment type Full-time
Job function Information Technology
Industries Software Development
#J-18808-Ljbffr