The Keller Group
This range is provided by The Keller Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$80,000.00/yr - $90,000.00/yr Every standout brand experience has someone behind the scenes making sure it feels effortless - someone who knows the client, understands the stakes, and ensures every detail delivers on the promise. The Keller Group is partnering with a long-time client who is looking for a
senior-level client relationship leader
who thrives on connection, trust, and long-term partnerships. Our Phoenix-based client (based in the West Valley) is a national, full-service creative and production firm with all capabilities handled in-house. They partner with a wide range of brands to develop strategic, design-driven physical environments that elevate brand presence and audience engagement. Known for imaginative thinking and high-quality execution, the company delivers custom solutions across multiple industries and platforms. With a collaborative culture and a reputation for pushing creative limits, the team supports projects that reach audiences nationwide and internationally. WHAT YOU'LL DO: Consultative Relationship Building
Serve as the main person of contact for clients, building trust through clear communication, follow-through, and genuine connection Own the day-to-day client experience, ensuring each partnership feels intentional, valued, and well cared for Anticipate client needs and proactively guide conversations before challenges arise Champion a Premium Client Experience
Position the work as high-value and worth the investment by aligning deliverables to each client’s success criteria Customize the client experience based on goals, expectations, and what “success” looks like to them Ensure every interaction reinforces a polished, thoughtful, and elevated brand experience Collaborate with internal design, production, and operations teams to help shape solutions that meet client objectives Help architect creative and logistical approaches that bring ideas to life in physical, real-world environments Act as the bridge between client vision and internal execution Know the Numbers (and the Why Behind Them)
Track project performance against KPIs, timelines, and profitability goals Maintain visibility into the financial health of assigned work and flag risks early Balance creative ambition with business realities to ensure sustainable success Build Trust That Lasts
Invest in long-term partnerships by delivering consistent results and thoughtful service Foster relationships that lead to repeat business and referrals Make clients feel like part of the family, not just another account WHAT YOU BRING
5-7+ years of experience managing high-touch client relationships in a creative, agency, production, or experiential environment A natural ability to build trust and rapport with clients Elevated communication style - you’re organized, thoughtful, and confident leading thoughtful and productive conversations Familiarity with project management tools like Basecamp, etc. A solutions-oriented mindset with the ability to pivot quickly in a fast-paced environment Comfort collaborating across creative, sales, and production teams A sense of ownership - you care deeply about outcomes, not just deliverables Ability to work on-site, M-F in a highly collaborative team environment This is a place where people stay and where relationships, both internal and external, truly matter. If you’re someone who takes pride in delivering standout client experiences and wants to be part of a creative organization that values people as much as performance, we’d love to connect. Seniority level
Mid-Senior level Employment type
Full-time Job function
Marketing, Project Management, and Strategy/Planning Industries
Professional Services, Marketing Services, and Events Services Phoenix, AZ — this and other regional postings are listed on the site; refer to the organization for current opportunities.
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$80,000.00/yr - $90,000.00/yr Every standout brand experience has someone behind the scenes making sure it feels effortless - someone who knows the client, understands the stakes, and ensures every detail delivers on the promise. The Keller Group is partnering with a long-time client who is looking for a
senior-level client relationship leader
who thrives on connection, trust, and long-term partnerships. Our Phoenix-based client (based in the West Valley) is a national, full-service creative and production firm with all capabilities handled in-house. They partner with a wide range of brands to develop strategic, design-driven physical environments that elevate brand presence and audience engagement. Known for imaginative thinking and high-quality execution, the company delivers custom solutions across multiple industries and platforms. With a collaborative culture and a reputation for pushing creative limits, the team supports projects that reach audiences nationwide and internationally. WHAT YOU'LL DO: Consultative Relationship Building
Serve as the main person of contact for clients, building trust through clear communication, follow-through, and genuine connection Own the day-to-day client experience, ensuring each partnership feels intentional, valued, and well cared for Anticipate client needs and proactively guide conversations before challenges arise Champion a Premium Client Experience
Position the work as high-value and worth the investment by aligning deliverables to each client’s success criteria Customize the client experience based on goals, expectations, and what “success” looks like to them Ensure every interaction reinforces a polished, thoughtful, and elevated brand experience Collaborate with internal design, production, and operations teams to help shape solutions that meet client objectives Help architect creative and logistical approaches that bring ideas to life in physical, real-world environments Act as the bridge between client vision and internal execution Know the Numbers (and the Why Behind Them)
Track project performance against KPIs, timelines, and profitability goals Maintain visibility into the financial health of assigned work and flag risks early Balance creative ambition with business realities to ensure sustainable success Build Trust That Lasts
Invest in long-term partnerships by delivering consistent results and thoughtful service Foster relationships that lead to repeat business and referrals Make clients feel like part of the family, not just another account WHAT YOU BRING
5-7+ years of experience managing high-touch client relationships in a creative, agency, production, or experiential environment A natural ability to build trust and rapport with clients Elevated communication style - you’re organized, thoughtful, and confident leading thoughtful and productive conversations Familiarity with project management tools like Basecamp, etc. A solutions-oriented mindset with the ability to pivot quickly in a fast-paced environment Comfort collaborating across creative, sales, and production teams A sense of ownership - you care deeply about outcomes, not just deliverables Ability to work on-site, M-F in a highly collaborative team environment This is a place where people stay and where relationships, both internal and external, truly matter. If you’re someone who takes pride in delivering standout client experiences and wants to be part of a creative organization that values people as much as performance, we’d love to connect. Seniority level
Mid-Senior level Employment type
Full-time Job function
Marketing, Project Management, and Strategy/Planning Industries
Professional Services, Marketing Services, and Events Services Phoenix, AZ — this and other regional postings are listed on the site; refer to the organization for current opportunities.
#J-18808-Ljbffr