Landtrust Title Services
Sales Support Coordinator
Landtrust Title Services, Schaumburg, Illinois, United States, 60173
Sales Support Coordinator
The Sales Support Coordinator supports attorney partners and internal teams through onboarding coordination, data-driven support, and initiatives that strengthen client engagement and brand visibility. The position partners closely with internal teams to enhance the attorney onboarding experience, lead CRM and data-driven initiatives, support customer experience and event programming, and help execute brand and social media efforts. The role also assists with the launch of new tools and platforms that support attorneys, sales teams, and client engagement. The hours for this role are 8:30am - 5pm Monday - Friday. Landtrust office location in Chicagoland is flexible. Essential Duties
As a Sales Support Coordinator, a typical day might include the following: Client Onboarding
Partner with cross-functional teams to enhance and elevate the client onboarding process and overall experience. MarketTrac (MT)
Lead the MarketTrac initiative to aggregate, analyze, and synthesize data to identify trends and growth opportunities. CRM Development & Implementation
Lead the establishment, organization, and ongoing development of the company's CRM solution. Event Coordination
Support the Director of Brand Management and Customer Experience by contributing to customer experience initiatives, social media strategy, and event planning. Events may include CLE sessions, partner cohort events, CX training, and other engagements as needed. Delivers training to internal and external audiences on processes, services, products, applications, systems, and end-user tools, including onboarding and soft skills development Title Toolbox Launch
Coordinate the setup and launch of the Title Toolbox for attorneys and sales Social Media Engagement
Identify and leverage social media opportunities to increase brand visibility and engagement. Delivers a broad range of administrative and clerical support to managers, attorneys, and sales representatives to support daily operations.
The Sales Support Coordinator supports attorney partners and internal teams through onboarding coordination, data-driven support, and initiatives that strengthen client engagement and brand visibility. The position partners closely with internal teams to enhance the attorney onboarding experience, lead CRM and data-driven initiatives, support customer experience and event programming, and help execute brand and social media efforts. The role also assists with the launch of new tools and platforms that support attorneys, sales teams, and client engagement. The hours for this role are 8:30am - 5pm Monday - Friday. Landtrust office location in Chicagoland is flexible. Essential Duties
As a Sales Support Coordinator, a typical day might include the following: Client Onboarding
Partner with cross-functional teams to enhance and elevate the client onboarding process and overall experience. MarketTrac (MT)
Lead the MarketTrac initiative to aggregate, analyze, and synthesize data to identify trends and growth opportunities. CRM Development & Implementation
Lead the establishment, organization, and ongoing development of the company's CRM solution. Event Coordination
Support the Director of Brand Management and Customer Experience by contributing to customer experience initiatives, social media strategy, and event planning. Events may include CLE sessions, partner cohort events, CX training, and other engagements as needed. Delivers training to internal and external audiences on processes, services, products, applications, systems, and end-user tools, including onboarding and soft skills development Title Toolbox Launch
Coordinate the setup and launch of the Title Toolbox for attorneys and sales Social Media Engagement
Identify and leverage social media opportunities to increase brand visibility and engagement. Delivers a broad range of administrative and clerical support to managers, attorneys, and sales representatives to support daily operations.