SecurityScorecard
Employer Industry:
Cybersecurity Ratings
Why consider this job opportunity
Salary up to $85,000 (base plus bonus)
Opportunity for career advancement within a growing Customer Success organization
Competitive benefits including stock options, health benefits, unlimited PTO, and parental leave
Supportive and diverse work environment recognized as a "Best Workplace"
Chance to shape the future of Customer Success at scale
Bilingual fluency in Spanish and English required, enhancing communication with diverse clients
What to Expect (Job Responsibilities)
Drive customer outcomes and value through various engagement strategies
Own renewal outcomes for a large customer portfolio, including forecasting and contract negotiation
Empower customers to become self-sufficient champions of the employer's platform
Monitor customer health and lifecycle signals to trigger proactive interventions
Design and execute scaled engagement programs to enhance product adoption and value
What is Required (Qualifications)
Minimum of 1 year of experience in a Customer Success role with direct renewal ownership
Strong commitment to customer success and advocacy
Excellent communication skills, both written and verbal
Self-motivated with the ability to navigate a dynamic work environment
Experience with Salesforce, Gainsight, Google Suite, Zendesk, or Tableau is a plus
How to Stand Out (Preferred Qualifications)
Experience in Cybersecurity or Third-Party Risk Management (TPRM) is preferred
Proven ability to balance competing priorities and make strategic decisions
#Cybersecurity #CustomerSuccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr
Cybersecurity Ratings
Why consider this job opportunity
Salary up to $85,000 (base plus bonus)
Opportunity for career advancement within a growing Customer Success organization
Competitive benefits including stock options, health benefits, unlimited PTO, and parental leave
Supportive and diverse work environment recognized as a "Best Workplace"
Chance to shape the future of Customer Success at scale
Bilingual fluency in Spanish and English required, enhancing communication with diverse clients
What to Expect (Job Responsibilities)
Drive customer outcomes and value through various engagement strategies
Own renewal outcomes for a large customer portfolio, including forecasting and contract negotiation
Empower customers to become self-sufficient champions of the employer's platform
Monitor customer health and lifecycle signals to trigger proactive interventions
Design and execute scaled engagement programs to enhance product adoption and value
What is Required (Qualifications)
Minimum of 1 year of experience in a Customer Success role with direct renewal ownership
Strong commitment to customer success and advocacy
Excellent communication skills, both written and verbal
Self-motivated with the ability to navigate a dynamic work environment
Experience with Salesforce, Gainsight, Google Suite, Zendesk, or Tableau is a plus
How to Stand Out (Preferred Qualifications)
Experience in Cybersecurity or Third-Party Risk Management (TPRM) is preferred
Proven ability to balance competing priorities and make strategic decisions
#Cybersecurity #CustomerSuccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr