Jacobs
Client Account Manager for UDOT & UTA
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Base pay range: $133,500.00/yr – $250,000.00/yr.
At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact: As our Client Account Manager for the Utah Department of Transportation (UDOT) and Utah Transit Authority (UTA), you will impact strategic business relationships to assure Jacobs has sustained client relationships to achieve client satisfaction and fully leverage relationships to benefit the clients and the firm. You will also make certain Jacobs has a thorough understanding of the client’s needs and is seen as their best advocate for accomplishing their goals.
In this role, you will lead the UDOT and UTA Accounts, collaborate with and lead our delivery teams to sustain existing workload, grow our pipeline, and lead strategy development for transformational contracts. Collaboration with diverse internal teams—sales staff, operations, market solutions technologists, legal, and contracting—is essential.
Responsibilities
Serve as the point of contact for UDOT and UTA client service activities and develop strategies to grow the transportation practice within these accounts.
Work with the Transportation Market Growth Director to align transportation strategy within the broader transportation portfolio.
Identify, charter, and lead client service teams comprised of multi‑disciplinary project managers and regional practice leaders around a common vision of success.
Facilitate deep, personal, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad‑based relationships between our firm and the clients.
Advocate on the client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.
Identify higher levels of client engagement for executive sponsors.
Secure management commitment and influence/attract key staff.
Work with Jacobs transportation leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction.
Actively engage with project and sales teams to influence pursuit teams on sales process discipline, win strategy and proposal development, interviews, and presentations.
Coordinate and facilitate the Jacobs Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.
Participate in industry organizations and community engagement, and lead efforts to get local staff out into the community to build relationships and enhance our brand.
Identify new business opportunities within UDOT and UTA and the transportation sector.
Stay informed about industry trends, funding opportunities, and regulatory changes.
Qualifications
Bachelor’s degree in civil engineering, engineering, or related fields, or equivalent related work experience.
15+ years of transportation infrastructure engineering experience with bridge/structural, highway, roads, traffic engineering, or as a transportation planner.
Previous transportation infrastructure design experience or deep knowledge as a planner to be able to understand and have credibility when talking with UDOT and UTA Design Engineers.
Proven leadership in transportation project delivery, including roles as Senior Seller/Doer, Project Manager, Design Manager, or Operations lead.
High‑level existing contacts and strong relationships with UDOT and UTA, and a successful record of winning work there.
Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview, and win new work.
Ability to collaborate with diverse internal teams, including sales staff, operations teams, market solutions technologists, legal, and contracting.
Knowledge of and relationships with potential teaming partners, both large firms and small business partners, to advance our position in the market and develop the most responsive teams for our clients.
Strong team leader, consensus builder, and team player skilled in technical writing, communicating, and presenting to clients.
Demonstrated ability to be a leader in the transportation market.
Demonstrated history in community and political engagement and a known presence in the transportation marketplace.
Ideal Additional Qualifications
Proven record of developing zipped relationships with key clients at all levels (executives to key management and operations).
Ability to open doors for initiating relationships at UDOT and UTA to serve as a business leader by leading an account team.
Ability to set a vision and strategy, coach/mentor and motivate teams, and drive accountability to achieve designated sales goals.
Ability to lead through influence.
High level of emotional intelligence.
Innovative and solutions‑oriented thinker.
Client political savviness.
Our health and welfare benefits are designed to invest in you, and in the things you care about. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off policy for full‑time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave. Certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We value collaboration and believe that in‑person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.
Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
Seniority level Not Applicable
Employment type Full-time
Job function Sales and Business Development
Industries Civil Engineering, Design Services, and IT Services and IT Consulting
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Base pay range: $133,500.00/yr – $250,000.00/yr.
At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact: As our Client Account Manager for the Utah Department of Transportation (UDOT) and Utah Transit Authority (UTA), you will impact strategic business relationships to assure Jacobs has sustained client relationships to achieve client satisfaction and fully leverage relationships to benefit the clients and the firm. You will also make certain Jacobs has a thorough understanding of the client’s needs and is seen as their best advocate for accomplishing their goals.
In this role, you will lead the UDOT and UTA Accounts, collaborate with and lead our delivery teams to sustain existing workload, grow our pipeline, and lead strategy development for transformational contracts. Collaboration with diverse internal teams—sales staff, operations, market solutions technologists, legal, and contracting—is essential.
Responsibilities
Serve as the point of contact for UDOT and UTA client service activities and develop strategies to grow the transportation practice within these accounts.
Work with the Transportation Market Growth Director to align transportation strategy within the broader transportation portfolio.
Identify, charter, and lead client service teams comprised of multi‑disciplinary project managers and regional practice leaders around a common vision of success.
Facilitate deep, personal, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad‑based relationships between our firm and the clients.
Advocate on the client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.
Identify higher levels of client engagement for executive sponsors.
Secure management commitment and influence/attract key staff.
Work with Jacobs transportation leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction.
Actively engage with project and sales teams to influence pursuit teams on sales process discipline, win strategy and proposal development, interviews, and presentations.
Coordinate and facilitate the Jacobs Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.
Participate in industry organizations and community engagement, and lead efforts to get local staff out into the community to build relationships and enhance our brand.
Identify new business opportunities within UDOT and UTA and the transportation sector.
Stay informed about industry trends, funding opportunities, and regulatory changes.
Qualifications
Bachelor’s degree in civil engineering, engineering, or related fields, or equivalent related work experience.
15+ years of transportation infrastructure engineering experience with bridge/structural, highway, roads, traffic engineering, or as a transportation planner.
Previous transportation infrastructure design experience or deep knowledge as a planner to be able to understand and have credibility when talking with UDOT and UTA Design Engineers.
Proven leadership in transportation project delivery, including roles as Senior Seller/Doer, Project Manager, Design Manager, or Operations lead.
High‑level existing contacts and strong relationships with UDOT and UTA, and a successful record of winning work there.
Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview, and win new work.
Ability to collaborate with diverse internal teams, including sales staff, operations teams, market solutions technologists, legal, and contracting.
Knowledge of and relationships with potential teaming partners, both large firms and small business partners, to advance our position in the market and develop the most responsive teams for our clients.
Strong team leader, consensus builder, and team player skilled in technical writing, communicating, and presenting to clients.
Demonstrated ability to be a leader in the transportation market.
Demonstrated history in community and political engagement and a known presence in the transportation marketplace.
Ideal Additional Qualifications
Proven record of developing zipped relationships with key clients at all levels (executives to key management and operations).
Ability to open doors for initiating relationships at UDOT and UTA to serve as a business leader by leading an account team.
Ability to set a vision and strategy, coach/mentor and motivate teams, and drive accountability to achieve designated sales goals.
Ability to lead through influence.
High level of emotional intelligence.
Innovative and solutions‑oriented thinker.
Client political savviness.
Our health and welfare benefits are designed to invest in you, and in the things you care about. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off policy for full‑time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave. Certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We value collaboration and believe that in‑person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.
Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
Seniority level Not Applicable
Employment type Full-time
Job function Sales and Business Development
Industries Civil Engineering, Design Services, and IT Services and IT Consulting
#J-18808-Ljbffr