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Premier Medical Resources

Patient Account Specialist

Premier Medical Resources, Houston, Texas, United States, 77246

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Patient Account Specialist Premier Medical Resources

Premier Medical Resources is looking for a Patient Account Specialist to join our team. The role focuses on managing and collecting unpaid medical bills under the supervision of the Billing Manager.

Essential Functions

Maintain confidentiality of medical records

Answer billing office phone calls including requests for information and claim review

Initiate contact with patients having past‑due balances

Resolve outstanding claims and appeal any denied or unpaid claims

Work with appropriate individuals to resolve discrepancies

Process and post patient payments daily to ensure account balances are current

Research and process all refund requests within insurance contractual obligations and state and federal laws

Interpret department policies and procedures for personnel, patients and family members

Support the Account Recovery Specialist team

Perform other related duties as assigned

Knowledge, Skills, and Abilities

Demonstrate critical thinking and organizational skills for resolving delinquencies

Make decisions based on accurate information and data analysis

Possess strong communication and problem‑solving skills

Have solid knowledge of medical terminology, CPT codes, ICD‑10 codes, and procedures

Adapt and work effectively in a fast‑paced environment

Proficient in Microsoft Office, especially Word, Outlook and Excel

Education and Experience

High School Diploma or GED

One (1) year of experience in billing collections in a hospital setting

Benefits

3 Medical Plans

2 Dental Plans

2 Vision Plans

Employee Assistant Program

Short‑ and Long‑Term Disability Insurance

Accidental Death & Dismemberment Plan

401(k) with 2‑year vesting

PTO + Holidays

For more information, visit

www.pmr-healthcare.com .

Compensation : To be determined based on the applicant’s education, experience, knowledge, skills, and abilities, internal equity, and market data.

Employment is contingent upon successful completion of a background check and drug screening.

Employment Details

Seniority level: Entry level

Employment type: Full‑time

Job function: Health Care Provider

Industries: Hospitals and Health Care

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