The Reynolds and Reynolds Company
Entry Level Customer Success Specialist
The Reynolds and Reynolds Company, Boise, Idaho, United States, 83708
Position
Join to apply for the Entry Level Customer Success Specialist role at The Reynolds and Reynolds Company.
Job Description As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential. You will provide both on-site and video conference support to customers. Roughly 80% of the time you will be on-site and 20% will be video conference.
Requirements
Bachelor’s Degree or equivalent experience
Must be a self-starter with good time management skills
Strong written and verbal communication skills
Excellent customer service and organizational skills
Ability to build strong customer relationships
Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Ability to travel, with overnight hotel stays, up to 50%
Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Company car for business and personal use
Professional development and training
Promotion from within
Paid vacation and sick days
Eight paid holidays
Referral bonuses
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Referrals increase your chances of interviewing at The Reynolds and Reynolds Company by 2x.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Software Development, Motor Vehicle Manufacturing, and Advertising Services
#J-18808-Ljbffr
Job Description As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential. You will provide both on-site and video conference support to customers. Roughly 80% of the time you will be on-site and 20% will be video conference.
Requirements
Bachelor’s Degree or equivalent experience
Must be a self-starter with good time management skills
Strong written and verbal communication skills
Excellent customer service and organizational skills
Ability to build strong customer relationships
Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
Ability to travel, with overnight hotel stays, up to 50%
Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Company car for business and personal use
Professional development and training
Promotion from within
Paid vacation and sick days
Eight paid holidays
Referral bonuses
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Referrals increase your chances of interviewing at The Reynolds and Reynolds Company by 2x.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Software Development, Motor Vehicle Manufacturing, and Advertising Services
#J-18808-Ljbffr