Smurfit Westrock plc
Early Career Sales Rep - Seward, NE
Smurfit Westrock plc, Seward, Nebraska, United States, 68434
The Opportunity
The Early Career Sales Representative (ECSR) will be responsible for developing new business and managing and growing assigned customer accounts primarily within the small to medium business segment. The ECSR will work to gain success within inside sales to secure an area outside sales role within 12-14 months. The ECSR will work with corporate and plant management and staff to coordinate orders, secure orders for new business, and to resolve any account issues. Additionally, the ECSR will work with inside sales management and plant management to expand the customer base by engaging with new potential customers and previous Smurfit Westrock customers with the goal of gaining or winning back business.
The ECSR will be expected to develop a deep rapport with customers with the goal of understanding their business, and the challenges they face, and forming relationships with the people within their organization who make or influence buying decisions. Activity will be centered on remote communication including teleconference, phone, and email communication. The ECSR will follow Smurfit Westrock’s Sales Excellence methodology to gauge interest, identify areas of business growth opportunity, and close new business.
How You Will Impact Smurfit Westrock
ECSRs will be dedicated to improving Smurfit Westrock customer experience while also driving value by creating both cross‑selling, up‑selling, and new business opportunities.
Stay up to date and well versed in the Paper and Packaging industry, Smurfit Westrock products, manufacturing challenges and retail trends by category segments
Maintain a working knowledge of Smurfit Westrock Enterprise solutions and continue learning by studying new products and participating in educational opportunities
Understand the business pressures effecting our customers and the relevant value of Smurfit Westrock’s solutions as well as an understanding of competitor information and trends by region to create SWOT analysis and competitive selling strategies
Research new and current customer accounts and identify key players to engage through outbound calls and digital tools.
Conduct complex issue resolution for customers (involving communication with both customer and appropriate Smurfit Westrock colleagues). Some examples include pricing, delivery, quality, warehousing, logistics, new product design, and margin improvement.
Maintain and improve quality results by following established processes and methodologies.
Collaborate with Business Unit and Plant sales teams to maintain relationships and coordinate potential overlapping business responsibilities.
Strive to achieve individual and team established metrics and goals.
Meet targets for volume and margin with sales including cross‑selling and up‑selling.
Achieve department and organization goals by accepting ownership for completing new and different requests; exploring opportunities to add value.
Generate ideas and pro‑actively work with Inside Sales Manager/Director and regional area plants to ensure positive customer experiences.
Drive cross‑sell and up‑sell opportunities by establishing rapport and understanding customers’ unique challenges.
Cultivate consultative interactions with customers.
Efficiently manage customer interactions across Smurfit Westrock divisions.
Create and deliver on margin improvement plans for customers.
Coach junior team members.
What You Need to Succeed
Minimum of 1‑3 years of B2B inside sales, field sales, or related experience strongly preferred
Experience in fiber‑based packaging industry is strongly preferred
Bachelor’s degree or equivalent combination of education and experience is required
Ability to manage full book of assigned accounts, spanning multiple business units
Ability to develop and qualify new opportunities, present solutions, overcome objections, negotiate, and close business over the phone & videoconference
Consistent track record and top performer among ECSR team
Flexible and resilient problem solver
Salesforce.com or similar CRM software
Requires a home office or workspace, free of disruptions; company provided laptop and phone
Excellent phone presence, verbal, and written communication skills
Comfortable making dozens of calls per day
Strong listening and presentation skills
Ability to prioritize, and manage time effectively
Strong negotiation skills and ability to close opportunities with customer
Team player; works exceptionally well with others
Adapts well to a matrix organization
What we offer
Corporate culture based on integrity, respect, accountability, and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
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The ECSR will be expected to develop a deep rapport with customers with the goal of understanding their business, and the challenges they face, and forming relationships with the people within their organization who make or influence buying decisions. Activity will be centered on remote communication including teleconference, phone, and email communication. The ECSR will follow Smurfit Westrock’s Sales Excellence methodology to gauge interest, identify areas of business growth opportunity, and close new business.
How You Will Impact Smurfit Westrock
ECSRs will be dedicated to improving Smurfit Westrock customer experience while also driving value by creating both cross‑selling, up‑selling, and new business opportunities.
Stay up to date and well versed in the Paper and Packaging industry, Smurfit Westrock products, manufacturing challenges and retail trends by category segments
Maintain a working knowledge of Smurfit Westrock Enterprise solutions and continue learning by studying new products and participating in educational opportunities
Understand the business pressures effecting our customers and the relevant value of Smurfit Westrock’s solutions as well as an understanding of competitor information and trends by region to create SWOT analysis and competitive selling strategies
Research new and current customer accounts and identify key players to engage through outbound calls and digital tools.
Conduct complex issue resolution for customers (involving communication with both customer and appropriate Smurfit Westrock colleagues). Some examples include pricing, delivery, quality, warehousing, logistics, new product design, and margin improvement.
Maintain and improve quality results by following established processes and methodologies.
Collaborate with Business Unit and Plant sales teams to maintain relationships and coordinate potential overlapping business responsibilities.
Strive to achieve individual and team established metrics and goals.
Meet targets for volume and margin with sales including cross‑selling and up‑selling.
Achieve department and organization goals by accepting ownership for completing new and different requests; exploring opportunities to add value.
Generate ideas and pro‑actively work with Inside Sales Manager/Director and regional area plants to ensure positive customer experiences.
Drive cross‑sell and up‑sell opportunities by establishing rapport and understanding customers’ unique challenges.
Cultivate consultative interactions with customers.
Efficiently manage customer interactions across Smurfit Westrock divisions.
Create and deliver on margin improvement plans for customers.
Coach junior team members.
What You Need to Succeed
Minimum of 1‑3 years of B2B inside sales, field sales, or related experience strongly preferred
Experience in fiber‑based packaging industry is strongly preferred
Bachelor’s degree or equivalent combination of education and experience is required
Ability to manage full book of assigned accounts, spanning multiple business units
Ability to develop and qualify new opportunities, present solutions, overcome objections, negotiate, and close business over the phone & videoconference
Consistent track record and top performer among ECSR team
Flexible and resilient problem solver
Salesforce.com or similar CRM software
Requires a home office or workspace, free of disruptions; company provided laptop and phone
Excellent phone presence, verbal, and written communication skills
Comfortable making dozens of calls per day
Strong listening and presentation skills
Ability to prioritize, and manage time effectively
Strong negotiation skills and ability to close opportunities with customer
Team player; works exceptionally well with others
Adapts well to a matrix organization
What we offer
Corporate culture based on integrity, respect, accountability, and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
#J-18808-Ljbffr