Scientex Phoenix LLC
Position Overview
The Sales Administrator is responsible for overseeing the end-to-end sales order process, maintaining customer communications, managing documentation, and coordinating with internal departments such as Planning, Sales, QA, and Logistics. This role ensures seamless order processing, accurate records, and high-quality customer service.
Benefits
Company parties
Competitive salary
Flexible schedule
Free uniforms
Paid time off
Training & development
Key Responsibilities
Sales Order & Customer Management
Convert customer POs into SAP.
Liaise with the Sales team for item and pricing confirmations.
Issue sales confirmations.
Generate manual sales orders in Excel for production job sheets.
Customer Communication
Reconfirm PO details (item, quantity, pricing).
Coordinate carton and pallet labeling.
Follow up on payments (due and overdue).
Collaborate with Sales on weekly customer payment status reports.
Issue production job sheets to the Production Planner.
Carton Supplier Coordination
Handle customer artwork.
Coordinate with suppliers on print plates and carton design.
Confirm final packaging design with customers.
SAP Code & Carton Development
Work with the team for new code creation and SAP entry.
Develop new carton/packing formats as needed.
Credit & Customer Setup
Facilitate credit approval process (Sales, GM, Accounts, ED).
Request W9s, reseller certificates, and credit references.
Verify customer creditworthiness.
Sample Request Management
Process sample requests from Sales or customers.
Print requests and coordinate with QA Lab.
Track delivery and update relevant stakeholders.
Customer Complaint Handling
Coordinate sample testing for complaints with QA.
Share test results and feedback with Sales.
Issue Credit Notes (CNs) upon approval.
Complete R&D forms and support Sales with testing.
Issue Debit Notes (DNs) with proper approvals.
Daily & Weekly Reporting
Update RMT file (daily).
Prepare weekly Production RMT report.
Maintain daily Order-in and Delivery Schedules.
Monitor and share system-generated STMR reports.
Sales Support Reporting
Maintain and distribute product costing sheets to the Sales team.
Other Tasks
Perform any other duties or tasks as needed to support sales operations and overall business requirements.
Skills & Requirements
Strong understanding of sales operations and SAP systems.
Excellent communication and follow-up skills.
Proficient in Excel and standard reporting tools.
Ability to multitask and manage priorities effectively.
Experience in customer service, logistics, or planning coordination is a plus.
English Speaking Preferred.
Seniority level Entry level
Employment type Full-time
Job function Sales and Business Development
Industries Plastics Manufacturing
Referrals increase your chances of interviewing at Scientex Phoenix LLC by 2x
Get notified about new Sales Administrator jobs in
Phoenix, AZ .
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Benefits
Company parties
Competitive salary
Flexible schedule
Free uniforms
Paid time off
Training & development
Key Responsibilities
Sales Order & Customer Management
Convert customer POs into SAP.
Liaise with the Sales team for item and pricing confirmations.
Issue sales confirmations.
Generate manual sales orders in Excel for production job sheets.
Customer Communication
Reconfirm PO details (item, quantity, pricing).
Coordinate carton and pallet labeling.
Follow up on payments (due and overdue).
Collaborate with Sales on weekly customer payment status reports.
Issue production job sheets to the Production Planner.
Carton Supplier Coordination
Handle customer artwork.
Coordinate with suppliers on print plates and carton design.
Confirm final packaging design with customers.
SAP Code & Carton Development
Work with the team for new code creation and SAP entry.
Develop new carton/packing formats as needed.
Credit & Customer Setup
Facilitate credit approval process (Sales, GM, Accounts, ED).
Request W9s, reseller certificates, and credit references.
Verify customer creditworthiness.
Sample Request Management
Process sample requests from Sales or customers.
Print requests and coordinate with QA Lab.
Track delivery and update relevant stakeholders.
Customer Complaint Handling
Coordinate sample testing for complaints with QA.
Share test results and feedback with Sales.
Issue Credit Notes (CNs) upon approval.
Complete R&D forms and support Sales with testing.
Issue Debit Notes (DNs) with proper approvals.
Daily & Weekly Reporting
Update RMT file (daily).
Prepare weekly Production RMT report.
Maintain daily Order-in and Delivery Schedules.
Monitor and share system-generated STMR reports.
Sales Support Reporting
Maintain and distribute product costing sheets to the Sales team.
Other Tasks
Perform any other duties or tasks as needed to support sales operations and overall business requirements.
Skills & Requirements
Strong understanding of sales operations and SAP systems.
Excellent communication and follow-up skills.
Proficient in Excel and standard reporting tools.
Ability to multitask and manage priorities effectively.
Experience in customer service, logistics, or planning coordination is a plus.
English Speaking Preferred.
Seniority level Entry level
Employment type Full-time
Job function Sales and Business Development
Industries Plastics Manufacturing
Referrals increase your chances of interviewing at Scientex Phoenix LLC by 2x
Get notified about new Sales Administrator jobs in
Phoenix, AZ .
#J-18808-Ljbffr