Mongoose
Account Manager
At Mongoose, we believe every conversation matters. We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose is to move people forward, helping students, alumni, and parents through AI‑enabled platforms that drive compliant, empathetic, and impactful conversations.
Responsibilities
Sell and renew with confidence: consistently meet or exceed assigned renewal and expansion quotas, develop strategic retention and growth plans, lead renewals, and proactively address risks before renewal time.
Drive growth like a pro: build pipeline through focused outbound activities, own upsell and cross‑sell opportunities, and expand our footprint within schools.
Be the client’s MVP: build relationships through strategic outreach and Mongoose Quarterly Reviews, position Mongoose as an indispensable partner, and partner with a Client Success Manager for adoption and value realization.
Collaborate & innovate: partner with Marketing, Leadership, and Product to share new offerings, identify risks, and provide customer insights.
Show up, stand out: represent Mongoose at industry events and conferences, making a lasting impression on clients and prospects.
Make data your superpower: track client health metrics, maintain an accurate CRM, and share insights internally.
Qualifications
Sales savvy with heart: proven success carrying a renewal and/or expansion quota in a B2B SaaS environment, strong win rates, and ability to sell naturally.
A relationship builder extraordinaire: natural at building trust and clear communication.
Proactive problem‑solver: anticipates issues and offers solutions early.
Data‑informed decision maker: uses data to uncover opportunities and shape approaches, comfortable with CRM systems (HubSpot preferred).
Collaboration at the core: thrives in a team‑oriented environment, partners with Marketing, Product, and Client Success.
Higher‑ed experience preferred, but not required.
Benefits Base salary $70K; variable $75K; OTE $145K. Fully remote with working hours in West or Central Time zone (PST or CST). Quarterly Employee Bonus Program, comprehensive medical, dental, and vision coverage, 401(k) with company match, flexible PTO, competitive leave policies, $600 home office set‑up stipend, 13 paid holidays, and many other perks.
We value diverse perspectives and are eager to hear what you can bring to our team. If you don’t meet 100 % of the qualifications listed but believe you can make an impact, we encourage you to apply.
We are an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know — we’re here to help.
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Responsibilities
Sell and renew with confidence: consistently meet or exceed assigned renewal and expansion quotas, develop strategic retention and growth plans, lead renewals, and proactively address risks before renewal time.
Drive growth like a pro: build pipeline through focused outbound activities, own upsell and cross‑sell opportunities, and expand our footprint within schools.
Be the client’s MVP: build relationships through strategic outreach and Mongoose Quarterly Reviews, position Mongoose as an indispensable partner, and partner with a Client Success Manager for adoption and value realization.
Collaborate & innovate: partner with Marketing, Leadership, and Product to share new offerings, identify risks, and provide customer insights.
Show up, stand out: represent Mongoose at industry events and conferences, making a lasting impression on clients and prospects.
Make data your superpower: track client health metrics, maintain an accurate CRM, and share insights internally.
Qualifications
Sales savvy with heart: proven success carrying a renewal and/or expansion quota in a B2B SaaS environment, strong win rates, and ability to sell naturally.
A relationship builder extraordinaire: natural at building trust and clear communication.
Proactive problem‑solver: anticipates issues and offers solutions early.
Data‑informed decision maker: uses data to uncover opportunities and shape approaches, comfortable with CRM systems (HubSpot preferred).
Collaboration at the core: thrives in a team‑oriented environment, partners with Marketing, Product, and Client Success.
Higher‑ed experience preferred, but not required.
Benefits Base salary $70K; variable $75K; OTE $145K. Fully remote with working hours in West or Central Time zone (PST or CST). Quarterly Employee Bonus Program, comprehensive medical, dental, and vision coverage, 401(k) with company match, flexible PTO, competitive leave policies, $600 home office set‑up stipend, 13 paid holidays, and many other perks.
We value diverse perspectives and are eager to hear what you can bring to our team. If you don’t meet 100 % of the qualifications listed but believe you can make an impact, we encourage you to apply.
We are an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know — we’re here to help.
#J-18808-Ljbffr