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EPIC Brokers

Account Manager(P&C)

EPIC Brokers, Carmel, Indiana, United States, 46033

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Overview

11711 North Meridan St, 7th Fl, Carmel, IN 46032 Come join our team! EPIC Insurance Brokers & Consultants is a fast-growing firm in the insurance industry. We are headquartered in San Francisco and founded in 2007, with over 3,000 employees nationwide and locations across the US. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values align with your career goals, consider joining our team. LOCATION:

Any Indiana office - Hybrid 1 day a week

WHAT YOU’LL DO

Processes applications, policies, endorsements, binders, certificates, audit requests, agency billing, and other items related to servicing clients from all regions including Midwest, Northeast, and West

Assists clients with policy coverages and related questions; reviews policy coverages for potential gaps and other needs of the policyholder

Works with Producers to assist clients with the service needs mentioned above

Renews and retains assigned accounts; conducts renewal processes with Producers to provide the best options for clients; provides clients with additional coverage options

Maintains client files in appropriate systems and provides standard office/administrative support

Maintain carrier relationships and follow changes with contracted carriers; stay up-to-date with industry trends

Other duties as assigned

Service

Establishes and maintains high levels of trust with clients through introductions, periodic contacts, and prompt responses to questions and issues

Processes all applications, policies, endorsements, mail, binders, schedules, certificates, audits, and other items related to servicing client policies in a timely and accurate manner

Informs and educates clients about policy coverage, changes, exclusions, and insurance needs; assists clients in making coverage changes

Meets quality and timeliness standards in the Agency Management System and documents all activity

Other duties as assigned

Marketing

Collaborates with Placement Department and Producers to properly transition new business written

For renewal marketing: submits applications with proper documentation and follows up to ensure timely quotes and policies

Enters policy information into carrier websites for quote options if needed

Negotiate premiums and commissions with underwriters and wholesalers

Present quote options to the client and/or Producer

Bind and issue policies in carrier systems or order policies from underwriters

Other duties may be assigned

Personal and Organizational Development

Set priorities and manage workflow to ensure efficient, timely, and accurate processing of responsibilities

Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other contacts

Maintain up-to-date client records, tasks, and required documentation

Communicate effectively and collaborate to achieve business goals

Stay informed on industry trends and product developments to improve knowledge and performance

Resolve problems or enhance service in a timely manner

Ability to work in a fast-paced environment with multiple tasks

Ensure expert knowledge is maintained

Other duties may be assigned

WHAT YOU’LL BRING

Full knowledge of Property/Casualty lines of coverage and services

Ability to analyze situations and draw solid conclusions

Experience with Agency Management Systems, rating procedures, coverages, and industry operations

Advanced knowledge of navigating the Internet and Microsoft Office (Word, Excel, Outlook)

Strong attention to detail and time management

Ability to multitask and prioritize

Ability to work effectively with or without supervision

Strong interpersonal communication skills, both written and oral

EDUCATION and/or EXPERIENCE

High school diploma or GED required; college degree preferred

Two or more years of experience in a mid-size brokerage or carrier

Working knowledge of Microsoft Office applications

Ability to work in a fast-paced environment with multiple tasks

Strong interpersonal skills for handling sensitive and confidential situations; teamwork and diplomacy

Indiana Property & Casualty License

Valid Driver License

Ability to travel to clients; some air travel may be required

COMPENSATION The base pay offered will be determined based on experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY EPIC EPIC has over 60 offices and 3,000 employees nationwide and is growing. We offer:

Generous Paid Time Off and holidays

Paid parental leave and other family leave options

Employee referral bonuses

Employee recognition programs and groups

Pet Insurance, identity protection, legal planning, and more

401(k) matching, medical/dental/vision insurance, wellness programs

Collaborative 50/50 culture between producers and the rest of the business

EPIC Gives Back and other charitable efforts

Recognition that EPIC is among the top 10 property/casualty agencies (as cited)

This description includes required Equal Employment Opportunity information and voluntary self-identification statements as applicable by law.

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