THE JEWISH BOARD
For nearly 150 years, The Jewish Board has been delivering innovative, best-in‑class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.
LOCATION 620 E 13th St New York, NY 10009, US
PURPOSE The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non‑judgmental, harm‑reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti‑racist lens, and respect the dignity and legitimacy of each individual’s journey.
POSITION OVERVIEW The Residence Manager will report directly to the Program Director within the Jewish Board Adult & Family Residential Services Division. The Residence Manager provides program support and oversight of the maintenance of the residential apartments and resident safety. The Residence Manager duties include scheduling routine and emergency maintenance when necessary. The Residence Manager is expected to liaise between the program staff and the maintenance department to ensure timely repairs in the apartments. The position requires that the incumbent carry a cell phone 24x7x365.
KEY ESSENTIAL FUNCTIONS
Is responsible for the maintenance of the residential apartments and resident safety.
Document work completed in resident apartments in the appropriate systems, MyAvatar, etc.
Prepare reports; tracking maintenance and repairs completed in the apartments.
When necessary, work directly with clients and program staff in times of crises, specific need or when additional help is needed.
Ensures that systems are in place to meet clients and employee safety needs.
Ensures that the physical plant/facility meets safety and aesthetic standards in line with the agencies regulatory bodies.
Facilitates and/or participate in team meetings when necessary.
Has responsibility of and adherence to program’s budget(s)
Completes special or ad‑hoc projects and tasks, as assigned.
Participate in the inspection and apartment walkthrough process when necessary.
Prepare apartments for tenancy when an apartment becomes vacant.
Establishes and maintains a working relationship with the agency’s Facilities and Real Estate Departments.
Participate in Consumer/tenant meetings and work with staff to address and resolve entitlements issues.
ADDITIONAL FUNCTIONS MAY INCLUDE
Running reports in Tableau, the Agency’s reporting system.
Document work in MyAvatar, the Agency’s EHR system.
Ability to understand and use the Agency’s ticketing system, SysAid.
Conduct apartment administrative walkthroughs.
Submit internal JBFCS reports as it relates to apartment needs when necessary.
Participate in all meetings, as assigned.
Work collaboratively as part of a service delivery team
Ability to travel to apartments within the five boroughs on a weekly basis
Other duties as assigned.
EDUCATIONAL / TRAINING REQUIRED
Bachelor’s Degree in Human Services preferred, or HS Diploma with 3 years’ experience.
EXPERIENCE REQUIRED / LANGUAGE PREFERENCE
A minimum of three (3) years’ experience.
Prior experience working with adults diagnosed with a mental illness, homelessness and substance abuse history required.
This individual must have the ability to work individually on projects as well as be a collaborator.
This individual must also be organized and meticulous; and possess the ability to pay attention to detail.
COMPUTER SKILLS REQUIRED
Strong computer skills, particularly in Microsoft Word and Excel
Technologically competent in handling of administrative practices
VISUAL AND MANUAL DEXTERITY
Engage in physical activities within the residence
Ability to read paper and electronic documents
Ability to perform data entry into various computer programs as needed
WORK ENVIRONMENT / PHYSICAL EFFORT
The work environment generally does not involve physical risk or hazardous conditions.
To perform the essential functions of this job, the incumbent is routinely required to sit (70% of the time) and stand (30% of the time)
EEO STATEMENT We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
OUR
VALUES Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.
Treat every person with dignity
We act with respect and caring towards our clients, colleagues, and communities.
Strive to be outstanding
We are exceptional professionals in all that we do.
Embrace each other’s differences
We create a fair and inclusive environment for all.
Engage individuals and families as our partners
We heal our communities one person at a time through thoughtful collaboration.
#J-18808-Ljbffr
LOCATION 620 E 13th St New York, NY 10009, US
PURPOSE The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non‑judgmental, harm‑reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti‑racist lens, and respect the dignity and legitimacy of each individual’s journey.
POSITION OVERVIEW The Residence Manager will report directly to the Program Director within the Jewish Board Adult & Family Residential Services Division. The Residence Manager provides program support and oversight of the maintenance of the residential apartments and resident safety. The Residence Manager duties include scheduling routine and emergency maintenance when necessary. The Residence Manager is expected to liaise between the program staff and the maintenance department to ensure timely repairs in the apartments. The position requires that the incumbent carry a cell phone 24x7x365.
KEY ESSENTIAL FUNCTIONS
Is responsible for the maintenance of the residential apartments and resident safety.
Document work completed in resident apartments in the appropriate systems, MyAvatar, etc.
Prepare reports; tracking maintenance and repairs completed in the apartments.
When necessary, work directly with clients and program staff in times of crises, specific need or when additional help is needed.
Ensures that systems are in place to meet clients and employee safety needs.
Ensures that the physical plant/facility meets safety and aesthetic standards in line with the agencies regulatory bodies.
Facilitates and/or participate in team meetings when necessary.
Has responsibility of and adherence to program’s budget(s)
Completes special or ad‑hoc projects and tasks, as assigned.
Participate in the inspection and apartment walkthrough process when necessary.
Prepare apartments for tenancy when an apartment becomes vacant.
Establishes and maintains a working relationship with the agency’s Facilities and Real Estate Departments.
Participate in Consumer/tenant meetings and work with staff to address and resolve entitlements issues.
ADDITIONAL FUNCTIONS MAY INCLUDE
Running reports in Tableau, the Agency’s reporting system.
Document work in MyAvatar, the Agency’s EHR system.
Ability to understand and use the Agency’s ticketing system, SysAid.
Conduct apartment administrative walkthroughs.
Submit internal JBFCS reports as it relates to apartment needs when necessary.
Participate in all meetings, as assigned.
Work collaboratively as part of a service delivery team
Ability to travel to apartments within the five boroughs on a weekly basis
Other duties as assigned.
EDUCATIONAL / TRAINING REQUIRED
Bachelor’s Degree in Human Services preferred, or HS Diploma with 3 years’ experience.
EXPERIENCE REQUIRED / LANGUAGE PREFERENCE
A minimum of three (3) years’ experience.
Prior experience working with adults diagnosed with a mental illness, homelessness and substance abuse history required.
This individual must have the ability to work individually on projects as well as be a collaborator.
This individual must also be organized and meticulous; and possess the ability to pay attention to detail.
COMPUTER SKILLS REQUIRED
Strong computer skills, particularly in Microsoft Word and Excel
Technologically competent in handling of administrative practices
VISUAL AND MANUAL DEXTERITY
Engage in physical activities within the residence
Ability to read paper and electronic documents
Ability to perform data entry into various computer programs as needed
WORK ENVIRONMENT / PHYSICAL EFFORT
The work environment generally does not involve physical risk or hazardous conditions.
To perform the essential functions of this job, the incumbent is routinely required to sit (70% of the time) and stand (30% of the time)
EEO STATEMENT We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
OUR
VALUES Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.
Treat every person with dignity
We act with respect and caring towards our clients, colleagues, and communities.
Strive to be outstanding
We are exceptional professionals in all that we do.
Embrace each other’s differences
We create a fair and inclusive environment for all.
Engage individuals and families as our partners
We heal our communities one person at a time through thoughtful collaboration.
#J-18808-Ljbffr