Automotive Aftermarket Services
Bilingual Business Development Center (BDC) Representative
Automotive Aftermarket Services, Houston, Texas, United States, 77246
Bilingual Business Development Center (BDC) Representative
Location: South Houston, TX – Automotive Dealership
Compensation: Salary + Commission
Competitive base salary with performance-based commission opportunities.
Job Summary: We are seeking a
motivated and bilingual (English/Spanish) BDC Representative
to join our dynamic team at a leading automotive dealership in South Houston. The ideal candidate will be responsible for managing customer inquiries, scheduling appointments, and driving dealership growth through effective communication and lead management.
Key Responsibilities:
inbound and outbound calls, emails, and online inquiries
from customers.
sales and service appointments
and confirm customer details.
Maintain accurate records in the
CRM system
and ensure timely follow-up.
Provide basic information about vehicles, financing options, and dealership services.
Collaborate with the
sales and service teams
to ensure smooth customer experiences.
Meet or exceed
appointment-setting and lead conversion goals .
Required Skills & Qualifications:
Bilingual (English/Spanish)
– required.
Excellent
communication and interpersonal skills .
Strong
customer service orientation
and ability to build rapport.
Proficiency in
Dealer Center
and Microsoft Office Suite.
Ability to work in a
fast-paced environment
and handle multiple tasks.
Sales aptitude
and understanding of automotive terminology.
Preferred Qualifications:
Education:
High school diploma or equivalent required;
Associate’s or Bachelor’s degree
in Business, Marketing, or related field preferred.
Experience:
Previous experience in
customer service, call center, or automotive sales
is a plus.
Benefits:
salary + commission structure .
Opportunities for
career growth and advancement .
#J-18808-Ljbffr
Location: South Houston, TX – Automotive Dealership
Compensation: Salary + Commission
Competitive base salary with performance-based commission opportunities.
Job Summary: We are seeking a
motivated and bilingual (English/Spanish) BDC Representative
to join our dynamic team at a leading automotive dealership in South Houston. The ideal candidate will be responsible for managing customer inquiries, scheduling appointments, and driving dealership growth through effective communication and lead management.
Key Responsibilities:
inbound and outbound calls, emails, and online inquiries
from customers.
sales and service appointments
and confirm customer details.
Maintain accurate records in the
CRM system
and ensure timely follow-up.
Provide basic information about vehicles, financing options, and dealership services.
Collaborate with the
sales and service teams
to ensure smooth customer experiences.
Meet or exceed
appointment-setting and lead conversion goals .
Required Skills & Qualifications:
Bilingual (English/Spanish)
– required.
Excellent
communication and interpersonal skills .
Strong
customer service orientation
and ability to build rapport.
Proficiency in
Dealer Center
and Microsoft Office Suite.
Ability to work in a
fast-paced environment
and handle multiple tasks.
Sales aptitude
and understanding of automotive terminology.
Preferred Qualifications:
Education:
High school diploma or equivalent required;
Associate’s or Bachelor’s degree
in Business, Marketing, or related field preferred.
Experience:
Previous experience in
customer service, call center, or automotive sales
is a plus.
Benefits:
salary + commission structure .
Opportunities for
career growth and advancement .
#J-18808-Ljbffr