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Irvine Acura

Service Advisor

Irvine Acura, Irvine, California, United States, 92713

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Description

Trust Automotive Group at ourIrvine Acura locationis now seeking a dynamic team member with a proventrack recordin a used car automotive environment. We are hiring an experienced AutomotiveService Advisor

to join our team! Now is the time to take your career to the next level. Prospective candidates willpossessa desire to be the best of the best.We are focused on the customer and focused on your long-term success.

When you join our team,you'llhave access to a total compensation package, which includesgreat careergrowth, a friendly work environment, and outstanding benefits....and more:

Competitive Wages

Paid Vacation, Sick and Holidays

Paid Basic Life & AD&D Insurance

401K & Match

Health, Dental, Vision Insurance

Other Supplemental Insurance options such as: Additionalaccess to Voluntary Term Life & AD&D Insurance Policy;Short Term Disability;Accidental, Critical Illness, and Cancer Policy

In this position you would be responsible for advising and greeting customers; listening to their description of the problems or service needed, determining the type of service required, and preparing repair orders. If a vehicle requires additional repairs not covered in the original order, you will estimate the additional cost and telephone the customer for permission to do the work. You would report directly to the Service Manager.

Qualifications:

High School Diploma or equivalent

Minimum 1 year of Automotive Service Advisor/Writing

Working knowledge and experience of automotive products, repairs, and parts

Strong communication skills and the ability to translate customers’ needs to workable technician orders

Strong writing and typing skills

All applicants must be authorized to work in the USA

Ability to demonstrate the ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license.

Must have a valid driver’s license and be eligible for coverage under shop insurance policy (Not an excluded driver)

Bilingual preferred but not required.

Essential Duties, but not limited to:

Follows all company processes and procedures

Advises customers of necessary services, repairs, and benefits

Maintains Pricing Policies

Meet manufacturer’s customer satisfaction levels

Maintains our company standards of gross profit production and customer satisfaction.

Always communicating internally and externally with other departments, employees, and vendors

Updating and communicating with customers in a timely manner

Complies with all rules and regulations as required

Salary Range: $16.50 + commission

Type: Full-time

Apply today and find out all our dealerships have to offer!

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