SALES & MEMBER ENGAGEMENT SPECIALIST
Orangetheory Fitness, Nashville, Tennessee, United States, 37247
SALES & MEMBER ENGAGEMENT SPECIALIST (SALES ASSOCIATE)
Change lives. Inspire the community. Have fun.
Orangetheory Fitness:
Provides an inspirational and motivational environment for all members
Promotes and celebrates teamwork
Provides team members hands‑on guidance – improving marketable skills across multiple areas of a business
Orangetheory Fitness is a trendsetting cutting‑edge fitness organization with 2,000+ locations open in the US, Canada and internationally. We are currently seeking a qualified Sales Associate that is keen on driving sales and service excellence for our group fitness training facility in East Nashville, TN.
The Sales Associate position is a critical role that is accountable for membership sales, flawless customer service and team collaboration. The ideal candidate will have a strong drive and passion for growing the OTF membership base and providing high‑touch customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Effectively sells customized OTF memberships and other studio products
Multitask effectively and thrive in high‑energy environment while maintaining productivity requirements
Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive experience
Maintain accurate records using established OTF sales systems
Make sales calls and follow‑up calls/customer care calls with ease
Lead OTF studio previews with prospects and/or fitness program holders
Accurately follow the daily studio cleaning checklist (pre/during/post shift activities)
Maintain an organized and clean lobby/front desk area
Systematically contacts prospective clients and current members to increase memberships and improve member retention
Respond immediately to member requests, inquiries and concerns
Process accurately onboarding documents for new members
Works closely with Fitness Team to ensure a flawless on‑boarding & member experience
Responsible for attending and participating in all relative OTF training programs and team meetings
JOB QUALIFICATIONS
A positive attitude and a genuine passion for health & wellness
Excellent presentation skills and driven by changing lives
Able to multitask and thrive in a busy ever‑changing environment
Excellent customer service skills – including face‑to‑face and over the phone
Previous sales experience, with strong sales skills (experience working in a sales‑quota bearing structure highly preferred)
Functional computer skills required – MS Office basic programs
High school diploma required.
Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
Following up on prospective clients
Handling members’ concerns in a professional and objective manner with the goal of resolution
Participating in marketing and outreach events
Ensuring all areas of the studio are kept clean and organized
So if you have a passion for fitness, working in a positive environment and would like to help us in our mission to spread inspiration to our members and community, we would like to hear from YOU!
We are currently looking to fill the part‑time shift listed below:
Mon - 4:30am - 10:30am
Tues - 4:30am - 10:30am
Wed - 4:30am - 10:30am
Thurs - 4:30AM - 12:30PM
Fri - OFF
*Sat -
Sun - OFF (shift includes only 1 Saturday per month)
COMPETITIVE HOURLY RATE + COMMISSION + BONUS + FREE GYM MEMBERSHIP
#J-18808-Ljbffr
Orangetheory Fitness:
Provides an inspirational and motivational environment for all members
Promotes and celebrates teamwork
Provides team members hands‑on guidance – improving marketable skills across multiple areas of a business
Orangetheory Fitness is a trendsetting cutting‑edge fitness organization with 2,000+ locations open in the US, Canada and internationally. We are currently seeking a qualified Sales Associate that is keen on driving sales and service excellence for our group fitness training facility in East Nashville, TN.
The Sales Associate position is a critical role that is accountable for membership sales, flawless customer service and team collaboration. The ideal candidate will have a strong drive and passion for growing the OTF membership base and providing high‑touch customer service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Effectively sells customized OTF memberships and other studio products
Multitask effectively and thrive in high‑energy environment while maintaining productivity requirements
Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive experience
Maintain accurate records using established OTF sales systems
Make sales calls and follow‑up calls/customer care calls with ease
Lead OTF studio previews with prospects and/or fitness program holders
Accurately follow the daily studio cleaning checklist (pre/during/post shift activities)
Maintain an organized and clean lobby/front desk area
Systematically contacts prospective clients and current members to increase memberships and improve member retention
Respond immediately to member requests, inquiries and concerns
Process accurately onboarding documents for new members
Works closely with Fitness Team to ensure a flawless on‑boarding & member experience
Responsible for attending and participating in all relative OTF training programs and team meetings
JOB QUALIFICATIONS
A positive attitude and a genuine passion for health & wellness
Excellent presentation skills and driven by changing lives
Able to multitask and thrive in a busy ever‑changing environment
Excellent customer service skills – including face‑to‑face and over the phone
Previous sales experience, with strong sales skills (experience working in a sales‑quota bearing structure highly preferred)
Functional computer skills required – MS Office basic programs
High school diploma required.
Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
Following up on prospective clients
Handling members’ concerns in a professional and objective manner with the goal of resolution
Participating in marketing and outreach events
Ensuring all areas of the studio are kept clean and organized
So if you have a passion for fitness, working in a positive environment and would like to help us in our mission to spread inspiration to our members and community, we would like to hear from YOU!
We are currently looking to fill the part‑time shift listed below:
Mon - 4:30am - 10:30am
Tues - 4:30am - 10:30am
Wed - 4:30am - 10:30am
Thurs - 4:30AM - 12:30PM
Fri - OFF
*Sat -
Sun - OFF (shift includes only 1 Saturday per month)
COMPETITIVE HOURLY RATE + COMMISSION + BONUS + FREE GYM MEMBERSHIP
#J-18808-Ljbffr