SALES & MEMBER ENGAGEMENT SPECIALIST (SALES ASSOCIATE)
Orangetheory Fitness, Hendersonville, Tennessee, us, 37077
Overview
SALES & MEMBER ENGAGEMENT SPECIALIST (SALES ASSOCIATE)
Change lives. Inspire the community. Have fun.
Orangetheory Fitness:
Orangetheory Fitness is a trendsetting cutting-edge fitness organization with 2,000+ locations open in the US, Canada and internationally. We are currently seeking a qualified Sales Associate that is keen on driving sales and service excellence for our group fitness training facility in East Nashville, TN.
The Sales Associate position is a critical role that is accountable for membership sales, flawless customer service and team collaboration. The ideal candidate will have a strong drive and passion for growing the OTF membership base and providing high-touch customer service.
Responsibilities
Effectively sells customized OTF memberships and other studio products
Multitask effectively and thrive in high-energy environment while maintaining productivity requirements
Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive experience
Maintain accurate records using established OTF sales systems
Make sales calls and follow up calls/customer care calls with ease
Lead OTF studio previews with prospects and/or fitness program holders
Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
Maintain an organized and clean lobby/front desk area
Systematically contact prospective clients and current members to increase memberships and improve member retention
Respond immediately to member requests, inquiries and concerns
Process onboarding documents for new members
Work closely with Fitness Team to ensure a flawless onboarding & member experience
Responsible for attending and participating in all relative OTF training programs and team meetings
Following up on prospective clients
Handling members’ concerns in a professional and objective manner with the goal of resolution
Participating in marketing and outreach events
Ensuring all areas of the studio are kept clean and organized
Qualifications
A positive attitude and a genuine passion for health & wellness
Excellent presentation skills and driven by changing lives
Able to multitask and thrive in a busy ever-changing environment
Excellent customer service skills - including face-to-face and over the phone
Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Functional computer skills required – MS Office basic programs
High school diploma required. Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
Schedule & Benefits We are currently looking to fill the part-time shift listed below:
Mon - 3:00pm - 7:00pm
Tues - 3:00pm - 7:00pm
Wed - 3:00pm - 7:00pm
Thurs - OFF
Fri - OFF
*Sat - 6:45am - 12:45pm
Sun - OFF
*Shift might include 1 Saturday per month - will depend on business need
Benefits COMPETITIVE HOURLY RATE + COMMISSION + BONUS + FREE GYM MEMBERSHIP
Dental & Vision Benefits paid by employer for all full-time employees. Medical benefits provided to full-time employees
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Change lives. Inspire the community. Have fun.
Orangetheory Fitness:
Orangetheory Fitness is a trendsetting cutting-edge fitness organization with 2,000+ locations open in the US, Canada and internationally. We are currently seeking a qualified Sales Associate that is keen on driving sales and service excellence for our group fitness training facility in East Nashville, TN.
The Sales Associate position is a critical role that is accountable for membership sales, flawless customer service and team collaboration. The ideal candidate will have a strong drive and passion for growing the OTF membership base and providing high-touch customer service.
Responsibilities
Effectively sells customized OTF memberships and other studio products
Multitask effectively and thrive in high-energy environment while maintaining productivity requirements
Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive experience
Maintain accurate records using established OTF sales systems
Make sales calls and follow up calls/customer care calls with ease
Lead OTF studio previews with prospects and/or fitness program holders
Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
Maintain an organized and clean lobby/front desk area
Systematically contact prospective clients and current members to increase memberships and improve member retention
Respond immediately to member requests, inquiries and concerns
Process onboarding documents for new members
Work closely with Fitness Team to ensure a flawless onboarding & member experience
Responsible for attending and participating in all relative OTF training programs and team meetings
Following up on prospective clients
Handling members’ concerns in a professional and objective manner with the goal of resolution
Participating in marketing and outreach events
Ensuring all areas of the studio are kept clean and organized
Qualifications
A positive attitude and a genuine passion for health & wellness
Excellent presentation skills and driven by changing lives
Able to multitask and thrive in a busy ever-changing environment
Excellent customer service skills - including face-to-face and over the phone
Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
Functional computer skills required – MS Office basic programs
High school diploma required. Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
Schedule & Benefits We are currently looking to fill the part-time shift listed below:
Mon - 3:00pm - 7:00pm
Tues - 3:00pm - 7:00pm
Wed - 3:00pm - 7:00pm
Thurs - OFF
Fri - OFF
*Sat - 6:45am - 12:45pm
Sun - OFF
*Shift might include 1 Saturday per month - will depend on business need
Benefits COMPETITIVE HOURLY RATE + COMMISSION + BONUS + FREE GYM MEMBERSHIP
Dental & Vision Benefits paid by employer for all full-time employees. Medical benefits provided to full-time employees
#J-18808-Ljbffr