Valid8 Financial, Inc.
Responsible for fielding all help desk calls, emails, and support tickets. Interaction with end users will be via phone, email, chat, and support tickets.
Education/Certification Requirements:
CompTIA A+ certificate for Information Assurance Technical Level I (IAT-I) or higher
IAT-II or applicable certifications
Experience Requirements:
Experience in providing tier one or tier two technical support through a call center environment
Extensive experience with Microsoft operating systems
Experience with troubleshooting external devices using various Microsoft operating systems
Experience in basic installation and removal of applications using various Microsoft operating systems
Must be able to pass a background check (NACI).
Note:
This position is contingent upon contract award. Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans. Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization. Apply for this job
First name Last name Email address Location Phone number Resume Attach resume Attach another file Attach file What are your hours of availability? Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday What are your salary requirements? per hour What is your earliest start date? Do you have any professional qualifications (PMP, MCSE)? Do you hold an active Secret clearance - or have you held one in the last two years? Yes / No Do you have the A+ certification for Information Assurance Technical Level I (IAT-I) or higher? Yes / No Do you have a CompTIA Security+ Certification? Yes / No
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This position is contingent upon contract award. Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans. Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization. Apply for this job
First name Last name Email address Location Phone number Resume Attach resume Attach another file Attach file What are your hours of availability? Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday What are your salary requirements? per hour What is your earliest start date? Do you have any professional qualifications (PMP, MCSE)? Do you hold an active Secret clearance - or have you held one in the last two years? Yes / No Do you have the A+ certification for Information Assurance Technical Level I (IAT-I) or higher? Yes / No Do you have a CompTIA Security+ Certification? Yes / No
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