Franklin Toyota
ASM TOYOTA CERTIFIED SERVICE ADVISOR
Franklin Toyota, Statesboro, Georgia, United States, 30458
Now Hiring: Toyota Certified Service Advisor
Location: Franklin Toyota of Statesboro, GA
Employment Type: Full-time
Are you passionate about providing top-tier customer service in the automotive industry? Join our team as a
Toyota Certified Service Advisor
and be the key connection between customers and our expert service technicians. Key Responsibilities:
Customer Interaction & Service Consultation Greet customers warmly and assess their vehicle concerns with professionalism and care Listen actively to customer needs, ask relevant questions, and clearly explain recommended services Provide accurate cost estimates, detailing labor charges, parts, and service options
Service Coordination & Workflow Management Communicate effectively with technicians to relay customer concerns and service needs Ensure smooth scheduling and workflow to maximize efficiency in the service department Monitor repair progress and keep customers informed about the status of their vehicle
Quality Assurance & Customer Satisfaction Review completed repairs with customers to ensure satisfaction and answer any follow-up questions Handle customer complaints or concerns with a solutions-oriented approach Build strong relationships with customers by providing exceptional service and fostering trust
Administrative & Record Keeping Accurately document customer service requests, repair orders, and service history Ensure all records comply with Toyota dealership policies and industry standards Process payments and warranty claims efficiently
Product & Industry Knowledge Stay up to date on Toyota vehicle technology, service procedures, and recall information Educate customers about maintenance schedules and recommend future services based on vehicle condition
Qualifications & Skills:
Toyota Certified Service Advisor credentials Strong automotive knowledge and excellent communication skills Customer-focused with a commitment to delivering high-quality service Ability to work in a fast-paced environment and manage multiple tasks Experience with dealership service software preferred Why Join Us?
Competitive salary and commission opportunities Benefits package including [healthcare, retirement plans, paid time off, etc.] Ongoing professional development and training with Toyota Friendly and dynamic work environment Come be a part of a team that values expertise, integrity, and customer satisfaction! Apply today and drive your career forward with us.
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Toyota Certified Service Advisor
and be the key connection between customers and our expert service technicians. Key Responsibilities:
Customer Interaction & Service Consultation Greet customers warmly and assess their vehicle concerns with professionalism and care Listen actively to customer needs, ask relevant questions, and clearly explain recommended services Provide accurate cost estimates, detailing labor charges, parts, and service options
Service Coordination & Workflow Management Communicate effectively with technicians to relay customer concerns and service needs Ensure smooth scheduling and workflow to maximize efficiency in the service department Monitor repair progress and keep customers informed about the status of their vehicle
Quality Assurance & Customer Satisfaction Review completed repairs with customers to ensure satisfaction and answer any follow-up questions Handle customer complaints or concerns with a solutions-oriented approach Build strong relationships with customers by providing exceptional service and fostering trust
Administrative & Record Keeping Accurately document customer service requests, repair orders, and service history Ensure all records comply with Toyota dealership policies and industry standards Process payments and warranty claims efficiently
Product & Industry Knowledge Stay up to date on Toyota vehicle technology, service procedures, and recall information Educate customers about maintenance schedules and recommend future services based on vehicle condition
Qualifications & Skills:
Toyota Certified Service Advisor credentials Strong automotive knowledge and excellent communication skills Customer-focused with a commitment to delivering high-quality service Ability to work in a fast-paced environment and manage multiple tasks Experience with dealership service software preferred Why Join Us?
Competitive salary and commission opportunities Benefits package including [healthcare, retirement plans, paid time off, etc.] Ongoing professional development and training with Toyota Friendly and dynamic work environment Come be a part of a team that values expertise, integrity, and customer satisfaction! Apply today and drive your career forward with us.
#J-18808-Ljbffr