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Pet Supplies Plus

Pet Grooming Apprentice: Hands-On Groom Tech

Pet Supplies Plus, Pittston, Pennsylvania, United States

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This Privacy Policy ("Policy") applies to PSP Group, LLC its affiliates, subsidiaries, divisions and designees. ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer personal information ("Personal Information"). This Policy covers Personal Information we collect anywhere including our Pet Supplies Plus retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from the emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Privacy Policy and our Terms of Use, please do not use this site. Information We Collect

We may automatically collect some information when you come to our Site. This information helps us improve our Site and your experience on our Site. Automatic Anonymous Information What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the internet, the service you use to go online, and the internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you went to before and after our Site. It is not uncommon for online stores to collect this type of data. The information that is automatically submitted to us by your computer or device is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you. Cookies Like many websites, our Site uses "cookie" technology. A "cookie" is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site. Cookies also help us "remember" information about you. We may try to remember things such as what products you prefer and your log‑in information. Personal Information may be tied to these cookies. We do this to help bring you a better shopping experience. It can make check out faster. It also helps us make shopping more personal to you. You can set your browser to not accept cookies, however some services on our Site may not be available. Our company and our trusted third parties may share with one another anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. Interest Based Advertising Mouse Movements and Keystrokes Pixel Tags Third Party Analytics Third Party Reviews We may also use companies to help us collect information about our products or instore experiences. These companies may use their own cookies and web beacons on our Site. You may give us "Personal Information" that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, e-mail address, and loyalty account number. We may also collect your username and password. We may collect demographic data from surveys or third parties. Demographics help us know our customers. For example, demographics can tell us your age, your gender, and what type of pets you own. We may collect information you give us when you buy or use our products and services (services include, but are not limited to, grooming, nail trimming, and pet wash), create or update loyalty accounts, and contact us. We may also collect your information when you enter our contests or sweepstakes, take our surveys, interact with us on social media websites, and sign up for our newsletters and other communications. Children’s Online Privacy Our Site is designed for a general audience. We do not knowingly solicit or collect personal information as defined by the Children’s Online Privacy Protection Act (COPPA) from children under 13. If you are a parent or guardian and believe that we have collected such personal information other than as permitted by COPPA, please Contact Us. Use of Information

When you submit Personal Information to us, you understand that you are agreeing to allow us to use your Personal Information to, among other things: Operate and improve our Site, business and services. We may keep a customer database and other business records for reasonable periods. Provide customer service to you. Communicate with you by postal mail, e-mail, phone and other ways about contests, promotions, rewards, events, and special offers for products and services from Pet Supplies Plus and our select partners (collectively, "Pet Supplies Plus Marketing Communications"). Find products and services you may like based on your past orders and activities. Send you business communications, including confirmations, invoices, notices, updates, product alerts, and administrative messages. Detect, prevent and enforce against fraudulent, malicious or illegal acts. Run contests, sweepstakes, programs and surveys. Transfer Personal Information to third party vendors, consultants and other service providers ("Vendors"). Our Vendors will use your information to do work for us. Your Personal Information is captured in the United States for processing by Pet Supplies Plus and our Vendors. In addition to the laws in your country of residence, the United States has certain laws that apply to your Personal Information. These laws may require us to disclose Personal Information to the United States government and other government authorities. Combine Personal Information we get from you with information from third parties, if allowed by law. We may do this to correct your Personal Information so we can get Pet Supplies Plus Marketing Communications to the right address. We may also do this to help improve your experience and make it more personal. Meet legal, regulatory, insurance, security and processing requirements. For other purposes with your consent or as permitted or required by law. Disclosure of Personal Information

We do not rent or sell your personal information to any third party.

We will not disclose your personal information to third parties for their own marketing purposes except as described in this policy, or otherwise with your express consent. We may disclose your Personal Information to third parties: With your consent, for example, when you let us share your information with third parties for their own marketing purposes subject to their own privacy policies. As needed to meet legal, regulatory, insurance, audit, and security requirements. For legal reasons if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, legal process or enforceable governmental request. enforce applicable Terms of Service, including investigation of potential violations. detect, prevent, or otherwise address fraud, security or technical issues. protect against harm to the rights, property or safety of Pet Supplies Plus, our users or the public as required or permitted by law. As permitted or required by law, including to respond to lawful requests and legal process, to protect the rights and property of Pet Supplies Plus our agents, customers, members, and others, to enforce our agreements, policies and terms of use, in an emergency to protect the personal safety of Pet Supplies Plus, its customers, or any person. In connection with any proposed or actual merger, sale of company assets, financing or acquisition of all or a part of our business to another company to evaluate and/or perform the transaction. We may also share information that does not directly identify you. This information may be in aggregated or anonymous form. Information Choice and Access

You can "opt-out" of Pet Supplies Plus Marketing Communications. If you opted-in to our sharing of your Personal Information with third party marketers, you can opt-out of that too. You may also request to access or change your Personal Information. You may also ask us to change your preferences for how we use your Personal information. To make these requests: Follow opt-out instructions in promotional e-mails we send to you. Contact us as described in Questions or Concerns below. Please include your full name, address, phone number and e-mail address. Also, tell us what information you would like to access, change or add to our "opt-out" list. This will help us process your request. If you "opt-out" of our Pet Supplies Plus Marketing Communications, you may still get business communications. Business communications include order confirmations, product recall information, or other administrative information. Security of Personal Information

Pet Supplies Plus takes reasonable steps to help protect Personal Information that we have or control against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur. Questions or Concerns If you have questions or concerns about how we use your Personal Information, please Contact Us. Changes/Updates to this Policy If we intend to use or disclose Personal Information in any way materially different than what we say in this Policy, we will make reasonable efforts to let you know about this change. When we make any changes to this Policy, we will display the effective date of this Privacy Policy at the top of the page. Supplemental Privacy Notices for Select States

Privacy Notice for California Residents This Privacy Notice for California Residents supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others who reside in the State of California. We comply with the California Consumer Privacy Act (CCPA) as amended by the CPRA. The defined terms have the same meaning here as in the CCPA/CPRA. Information We Collect Our website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked with a particular consumer or device. In particular, our website has collected the following categories of personal information from its consumers within the last twelve months: Category A: Identifiers Examples: A real name, Internet Protocol address, email address, or other similar identifiers. Collected:

YES Category B: Personal information categories listed in the California Customer Records statute Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, etc. Collected:

YES Category C: Protected classification characteristics Examples: Age, race, color, ancestry, national origin, citizenship, religion, marital status, medical condition, sex, etc. Collected:

NO Category D: Commercial information Examples: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Collected:

YES Category E: Biometric information Examples: Genetic, physiological, behavioral, and biological characteristics. Collected:

NO Category F: Internet or other similar network activity Examples: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. Collected:

YES Category H: Sensory data Examples: Audio, electronic, visual, etc. Collected:

NO Category I: Professional or employment-related information Examples: Job history. Collected:

NO Category J: Non-public education information Examples: Education records. Collected:

NO Category K: Inferences drawn from other personal information Examples: Profile reflecting preferences, etc. Collected:

NO Personal information does not include: Publicly available information from government records. De-identified or aggregated consumer information. Information excluded from the CCPA's scope, like HIPAA/CMIA data, or sector-specific privacy laws. We obtain the categories of personal information listed above from the following categories of sources: Directly from you (e.g., forms you complete or usage details). Indirectly from you (e.g., observing your actions on our website). Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes: To fulfill the reason you provided the information and to process orders and payments. To provide you with support and to respond to inquiries. To respond to law enforcement requests and as required by applicable law. As described to you when collecting your personal information or as otherwise set forth in the CCPA. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to keep that information confidential and not use it for any purpose except performing the contract. In the preceding twelve months, we have disclosed the following categories of personal information for a business purpose: Category A: Identifiers Category B: Personal information categories listed in the California Customer Records statute Category D: Commercial information Category F: Internet activity We disclose your personal information for a business purpose to the following categories of third parties: Service providers Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you In the preceding twelve months, we have not sold any personal information. Your Rights and Choices

The CCPA provides consumers with rights regarding their personal information. This section describes your CCPA rights and how to exercise those rights. You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you: The categories of personal information we collected about you. The categories of sources for the personal information we collected about you. Our business or commercial purpose for collecting or selling that personal information. The categories of third parties with whom we share that personal information. The specific pieces of personal information we collected about you (data portability). If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: Sales, identifying the personal information categories that each category of recipient purchased; and Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained. DeleTION rights and related processes follow after this section in the original policy. See the full policy for details on deletion rights, non-discrimination, and exercising access, data portability, and deletion rights. Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us. You may: Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable request must: Provide sufficient information to verify identity; describe your request with sufficient detail. We cannot respond to your request or provide personal information if we cannot verify your identity or authority. We will respond within 45 days (up to 90 days with notice). For data portability requests, we will provide information in a readily usable format by electronic means. We do not charge a fee to process or respond to a verifiable consumer request unless it is excessive, repetitive, or unfounded. If a fee is warranted, we will inform you in advance. Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. We may offer financial incentives permitted by the CCPA, with terms that describe the program and require opt-in consent which you may revoke at any time. California’s Shine the Light law permits CA residents to request information regarding our disclosure of personal information to third parties for direct marketing. To make such a request, please Contact Us through our website. Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. Changes will include an updated effective date at the top of the Privacy Policy page. Contact Information

If you have questions or comments about this notice, how we collect and use your information, your choices and rights under state laws, or wish to exercise your rights, please contact us as follows: Privacy Notice for Residents of Colorado, Connecticut, Oregon, Texas, and Virginia This Privacy Notice for Residents of Colorado, Connecticut, Oregon, Texas, and Virginia supplements the information contained in our Privacy Policy and applies to residents of those states. You may make the following requests as allowed by state law: Confirmation/Access: Confirm whether we process your Personal Information and, subject to exceptions, request a copy of it. Oregon residents may request a list of third parties to which we have disclosed Personal Information. Deletion Correction Opt-out of Targeted Advertising Opt-Out of Sale If you have questions about this notice, please contact us. We may deny requests and explain why. If you are not satisfied, you may appeal by calling 1-866-477-7748 or contacting us through our website. Note that for these state requests, Personal Information does not include information about job applicants, employees, or information collected as a service provider. From time to time, we or our vendors may collect Personal Information in connection with promotions or benefits, and may disclose such information to the categories described in this Policy. Get answers right away by reading our FAQs. Contact your local store for assistance. Fill out a short form and we will get back to you. For status updates, check with the store.

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