eQHealth Solutions
Customer Service Rep - Tampa FL Area - Bilingual preferred
eQHealth Solutions, Tampa, Florida, us, 33646
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Customer Service Rep - Tampa FL Area - Bilingual preferred
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eQHealth Solutions 1 year ago Be among the first 25 applicants Join to apply for the
Customer Service Rep - Tampa FL Area - Bilingual preferred
role at
eQHealth Solutions Get AI-powered advice on this job and more exclusive features. Provides courteous and prompt service to all internal and external customers. Research provider questions regarding status of reviews/authorizations Prioritizes and addresses requests in a professional manner to develop cooperative relationships and to ensure that customer confidentiality is assured. Understands when to escalate a call to a supervisor. Enters all call data for tracking. Initiates outbound calls as necessary to facilities and providers. In the rare instances, a callback will be made to member/beneficiaries. Provides customer service telephone line coverage within contract parameters of wait time and abandonment rates. Identifies opportunities and recommends methods to improve service and work processes. Performs other services as required. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at eQHealth Solutions by 2x Sign in to set job alerts for “Bilingual Customer Service Representative” roles.
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Customer Service Rep - Tampa FL Area - Bilingual preferred
role at
eQHealth Solutions 1 year ago Be among the first 25 applicants Join to apply for the
Customer Service Rep - Tampa FL Area - Bilingual preferred
role at
eQHealth Solutions Get AI-powered advice on this job and more exclusive features. Provides courteous and prompt service to all internal and external customers. Research provider questions regarding status of reviews/authorizations Prioritizes and addresses requests in a professional manner to develop cooperative relationships and to ensure that customer confidentiality is assured. Understands when to escalate a call to a supervisor. Enters all call data for tracking. Initiates outbound calls as necessary to facilities and providers. In the rare instances, a callback will be made to member/beneficiaries. Provides customer service telephone line coverage within contract parameters of wait time and abandonment rates. Identifies opportunities and recommends methods to improve service and work processes. Performs other services as required. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at eQHealth Solutions by 2x Sign in to set job alerts for “Bilingual Customer Service Representative” roles.
United States $46,000.00-$87,000.00 2 weeks ago Airport Customer Service- Spirit Airlines
Entry Level Customer Service Representative - TPA
Tampa, FL $30,000.00-$50,000.00 1 month ago Tampa, FL $30,000.00-$50,000.00 1 month ago Customer Service - Auto Claims (Unlicensed)
Customer Service Representative - State Farm Agent Team Member
Tampa, FL $45,000.00-$75,000.00 8 months ago Tampa, FL $44,990.00-$78,769.00 1 week ago Customer Service Agent for a Global Sport and Entertainment Network
Tampa, FL $30,000.00-$50,000.00 3 weeks ago Customer Service Agent for a Skincare Company
Unit Customer Service Rep - Primary Care 8A1 - 7am - 7pm
Hillsborough County, FL $17.00-$20.00 1 day ago Unit Customer Service Rep - Emergency Department - 7pm - 7am
Customer Relations Representative - State Farm Agent Team Member
Tampa, FL $40,000.00-$60,000.00 1 month ago Part time Customer Service Agent for a Health and Wellness company
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr