Heaven Hill Brands
This position is based out of our Louisville, KY office.
What The Role Is The Customer Invoicing Analyst has primary responsibility for analyzing all aspects of the customer billing process, ensuring accurate records, and efficient cash flow by creating and issuing invoices, reconciling accounts, and resolving billing issues in support of all areas of the Customer Invoicing department. This position will conduct research and analysis to provide resolution, and continual improvement of processes and procedures. The Analyst will work collaboratively with other departments to establish procedures, and under the direction of the Customer Invoicing Manager, implement with the goal to improve, streamline, and standardize the overall accounts receivable process.
How You Will Spend Your Time?
Create and send a high volume of invoices with accuracy and efficiency meeting tight deadlines
Identify and correct errors on customer orders prior to invoicing
Create credit and debit memos and communicate with other departments to ensure they are offset correctly and promptly if applicable. Communicate with customers as necessary.
Prepare account statements and analyze for accuracy prior to forwarding to customers
Reconcile customer accounts and investigate potential customer order errors including pricing and coding and correct errors. Work with Collections to resolve payment discrepancies
Analyze price list data and collaborate with departments to secure pricing when there are discrepancies
Document standard operating procedures (SOP) for billing processes
Liaise cross-functionally to resolve issues and amend processes
Work closely with Financial Planning and Analysis, Sales, and Accounting Departments to ensure accurate pricing
Support the Master Data Department in managing accurate customer information and updates
Develop business relationships with customers to resolve issues and ensure accurate billing process
Assist company effort to standardize and centralize customer invoicing functions
Investigate reasons for missing account records and seek ways to ensure actions are immediately taken to resolve any issues or discrepancies
Assistance with year-end financial audit
Ensure compliance with annual internal and external audit recommendations and departmental policies and procedures
Crosstrain with team members and provide departmental training to support best practices
>Assist on special projects as needed Other duties as required
Who You Are… Required Skills and Experience:
High School Diploma/GED Equivalent required; Associate’s or Bachelor’s Degree in Accounting, Finance, Business or related field preferred
Minimum 3 years of Customer Invoicing and/or general accounting experience
Proficiency in accounting, and the ability to assist with accounting functions
Knowledge of billing and collections procedures
Independent thinker with the ability to work without direct supervision
Advanced proficiency in Microsoft Office, primarily Excel
Working knowledge of ERP systems
Excellent analytical, critical thinking and complex problem-solving skills
Ability to interact effectively with internal and external contacts, displaying a keen sense of teamwork
Excellent written and verbal communication skills
Strong customer service skills
Forward thinker with strong attention to detail and accuracy
Ability to multi-task to prioritize and meet competing deadlines
Excellent math and account reconciliation skills
Computer literacy
Strong keyboard skills
Valued But Not Required Skills And Experience
Detailed knowledge and experience using ERP Systems, specifically IFS and other Microsoft Office tools and products including Word, Outlook, PowerPoint, and Access.
Physical Requirements The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of the job, the employee is occasionally required to:
Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms.
Employee must occasionally lift and/or move up to 10 pounds.
Benefits
Paid Vacation
11 Paid Holidays
Health, Dental & Vision eligibility from day one
FSA/HSA
401K match
EAP
Maternity/Paternity Leave
Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Other
Industries Beverage Manufacturing
Referrals increase your chances of interviewing at Heaven Hill Brands by 2x
Get notified about new Customer Analyst jobs in Louisville, KY.
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What The Role Is The Customer Invoicing Analyst has primary responsibility for analyzing all aspects of the customer billing process, ensuring accurate records, and efficient cash flow by creating and issuing invoices, reconciling accounts, and resolving billing issues in support of all areas of the Customer Invoicing department. This position will conduct research and analysis to provide resolution, and continual improvement of processes and procedures. The Analyst will work collaboratively with other departments to establish procedures, and under the direction of the Customer Invoicing Manager, implement with the goal to improve, streamline, and standardize the overall accounts receivable process.
How You Will Spend Your Time?
Create and send a high volume of invoices with accuracy and efficiency meeting tight deadlines
Identify and correct errors on customer orders prior to invoicing
Create credit and debit memos and communicate with other departments to ensure they are offset correctly and promptly if applicable. Communicate with customers as necessary.
Prepare account statements and analyze for accuracy prior to forwarding to customers
Reconcile customer accounts and investigate potential customer order errors including pricing and coding and correct errors. Work with Collections to resolve payment discrepancies
Analyze price list data and collaborate with departments to secure pricing when there are discrepancies
Document standard operating procedures (SOP) for billing processes
Liaise cross-functionally to resolve issues and amend processes
Work closely with Financial Planning and Analysis, Sales, and Accounting Departments to ensure accurate pricing
Support the Master Data Department in managing accurate customer information and updates
Develop business relationships with customers to resolve issues and ensure accurate billing process
Assist company effort to standardize and centralize customer invoicing functions
Investigate reasons for missing account records and seek ways to ensure actions are immediately taken to resolve any issues or discrepancies
Assistance with year-end financial audit
Ensure compliance with annual internal and external audit recommendations and departmental policies and procedures
Crosstrain with team members and provide departmental training to support best practices
>Assist on special projects as needed Other duties as required
Who You Are… Required Skills and Experience:
High School Diploma/GED Equivalent required; Associate’s or Bachelor’s Degree in Accounting, Finance, Business or related field preferred
Minimum 3 years of Customer Invoicing and/or general accounting experience
Proficiency in accounting, and the ability to assist with accounting functions
Knowledge of billing and collections procedures
Independent thinker with the ability to work without direct supervision
Advanced proficiency in Microsoft Office, primarily Excel
Working knowledge of ERP systems
Excellent analytical, critical thinking and complex problem-solving skills
Ability to interact effectively with internal and external contacts, displaying a keen sense of teamwork
Excellent written and verbal communication skills
Strong customer service skills
Forward thinker with strong attention to detail and accuracy
Ability to multi-task to prioritize and meet competing deadlines
Excellent math and account reconciliation skills
Computer literacy
Strong keyboard skills
Valued But Not Required Skills And Experience
Detailed knowledge and experience using ERP Systems, specifically IFS and other Microsoft Office tools and products including Word, Outlook, PowerPoint, and Access.
Physical Requirements The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of the job, the employee is occasionally required to:
Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms.
Employee must occasionally lift and/or move up to 10 pounds.
Benefits
Paid Vacation
11 Paid Holidays
Health, Dental & Vision eligibility from day one
FSA/HSA
401K match
EAP
Maternity/Paternity Leave
Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Other
Industries Beverage Manufacturing
Referrals increase your chances of interviewing at Heaven Hill Brands by 2x
Get notified about new Customer Analyst jobs in Louisville, KY.
#J-18808-Ljbffr