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Ballard Truck Centers

Parts Counter Representative

Ballard Truck Centers, Mount Hermon, Virginia, United States

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Ballard Truck Center is a family-owned business providing the best experience in the full-service commercial trucks industry in the northeast. Ballard’s dedicated team of technicians and representatives have earned them the title of #1 in Customer Satisfaction in the US by Volvo Trucks and Mack Trucks USA Dealer of the Year time and time again. Whether it is sales, service, parts, leasing, or rentals - Ballard’s been keeping the community rolling for over 100 years.

Ballard Truck Center in Hermon, ME is currently hiring for Parts Counter Representative (Job ID: 1062B). The hours for this position are 10am - 7pm.

Responsibilities and Duties

Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.

Pull purchased parts from stock.

If the part is not in stock, determine availability and submit an emergency order if requested by the customer.

Answer phone calls in a timely manner, providing price quotes and other information.

Assist outside sales representatives with their orders.

Set up orders for daily shipment, delivery, or pick-up.

Notify customers re: ordered parts, promptly restock returns, cores.

Be friendly, professional and efficient when working with all customers, both on the phone and in person.

Qualifications and Skills

Must have prior, relevant experience.

Ability to read and comprehend instructions and information.

Must have at least basic computer skills.

Professional, personal appearance.

Ability to work well with the public, sometimes with several customers at a time.

Ability to work both individually and as a team.

Must be able to lift 50lbs or more.

Will be required to wear a dealership provided uniform.

Benefits Include

Health insurance

Dental insurance

401(k)

Flexible spending account

Short term disability

Long term disability

Life insurance

Paid time off

10 paid holidays a calendar year

Company paid uniforms

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing

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