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Apex Systems

IT Service Desk Technician

Apex Systems, Milwaukee, Wisconsin, United States, 53244

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Overview

IT Service Desk Technician

role at

Apex Systems . Our client in Downtown Milwaukee has an immediate opening for a Service Desk Technician. If you are interested please apply with resume to

[email protected] . Responsibilities

Communicates highly effectively with the end user community, establishes rapport and troubleshoots their issues as needed. Ability to quickly understand and offer suggestions on established procedures. Identifies recurring problems and suggests solutions. Able to quickly become familiar with the environment and organizational structure of the company. Experience with ServiceNow or other major incident management tool. Experience with Microsoft products, specifically the M365 suite. Experience with Microsoft Intune administration. Experience with Windows 10 administration. Desktop Support certification such as A+ or equivalent experience. Qualifications

Experience with ServiceNow or other major incident management tool. Experience with Microsoft products (M365). Experience with Microsoft Intune administration. Experience with Windows 10 administration. Desktop Support certification such as A+ or equivalent (or accumulated years of experience). About Apex and Benefits

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require accommodation in using our website for a search or application, please contact our Employee Services Department at

[email protected]

or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer a comprehensive benefits package, professional development opportunities, and resources for employees and consultants. Our commitment to excellence is reflected in awards and recognitions from industry groups. Seniority level

Entry level Employment type

Full-time Job function

Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Apex Systems.

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