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Burwell Material Handling

Parts Advisor

Burwell Material Handling, Saint Albans, West Virginia, United States

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Parts Advisor

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Burwell Material Handling .

At Burwell Material Handling, we’re all about people—our team, our customers, and the communities we serve. We’ve built our reputation by delivering reliable equipment solutions, automation systems, and industrial sales and rentals with a personal touch—and we’re proud of the team that makes it all happen.

About The Role We’re looking for a Parts Advisor who thrives on keeping things moving. In this role, you’ll be the go-to for getting the right parts into the right hands—quickly and accurately. From helping customers at the counter to supporting technicians and managing inventory, your work keeps our shop efficient and our customers happy. If you’re reliable, detail-oriented, and enjoy being part of a team that counts on each other, this is your opportunity to make an impact.

What You’ll Do

Engage with customers to understand their needs and recommend the right parts and accessories

Receive and process inventory accurately and efficiently

Deliver parts to customers and technicians

Provide prompt, helpful service at the parts counter

Support technicians by supplying parts quickly to reduce equipment downtime

Maintain a clean, organized parts area for easy access and efficient work

Perform inventory checks and place customer and technician orders as needed

Work closely with the service team to support seamless customer experiences

Work with other locations within the district to meet district parts goals

Assist the District Parts Manager in developing new team members

Skills & Experience We’re Looking For

High school diploma or equivalent (additional training or certification in parts management is a plus)

Five+ years in multi-vendor parts lookup and ordering experience. Material handling experience is a plus

Strong customer service and communication skills

Familiarity with inventory systems and parts cataloging

Ability to multitask and stay organized in a busy environment

Positive attitude and strong team orientation

Valid driver’s license and clean driving record

Ability to meet the physical demands of the job

Willingness to travel occasionally within the district to support the district parts team

Ability to assist in training new team members

Benefits All offers are contingent on passing a pre-employment drug test and background check. Burwell Material Handling is a drug-free workplace.

Competitive pay based on experience

Excellent benefits – Medical, Dental, Vision, Accident, Short-Term Disability, Life Insurance, and 401K with Company Match

Progressive Paid Time Off and Holidays – starting with 3 weeks PTO in your first year

Paid parental leave for moms and dads

Opportunities for growth and internal promotion

Annual Community Impact Day – paid volunteer time in the places we work and live

Job Information

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Manufacturing

EEO Statement Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws. If you’re looking to build a meaningful career, we’re excited to support your goals and help you grow with us.

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