Parts Specialist
Join O’Reilly Auto Parts
as a
Parts Specialist
in Tucson, AZ. The role delivers high‑level customer service to retail and installer customers while supporting store management in daily tasks.
Essential Job Functions
Promote customer service programs (Hi‑5, Low‑Price Guarantee, Rock the Call, Rock the Lot, etc.).
Greet walk‑in customers, assist with merchandise selection, and handle professional customers with installers.
Complete company training and respond to customer calls, providing accurate parts lookup, quotes, and premium recommendations.
Maintain the cash drawer, accept cash or checks, make accurate change, and process credit card transactions.
Process exchanges and returns, address complaints, and update planograms (freight receipt, stocking, facing, cleaning).
Prepare merchandise returns for shipment, assist with stock adjustments, cycle counts, and operate brake lathe and other store equipment after training.
Perform in‑store services (wiper install, battery test, charging system test, code scan, headlight replacement) where allowed by state and local laws.
Occasionally drive a delivery vehicle when business needs dictate.
Perform other duties as assigned.
Skills, Education, Knowledge, Experience, Abilities
Quickly match alphanumeric sequences.
Provide outstanding, friendly, professional customer service.
Multitask handling customers on the phone and in the store simultaneously.
Desired
Familiar with automotive parts, cataloging, Weatherly Index system, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish highly desired).
Total Compensation Package
Competitive wages & paid time off.
Stock purchase plan & 401(k) with employer contributions starting day one.
Medical, dental, & vision insurance with optional FSA.
Team member health/wellbeing programs.
Tuition educational assistance programs.
Opportunities for career growth.
Equal Employment Opportunity Statement O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471‑7431 option and provide your requested accommodation and position details.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Business Development
Industry Retail
Referrals Referrals increase your chances of interviewing at O’Reilly Auto Parts by 2x.
Location Tucson, AZ
Related Position Automotive Dealership Parts Counter Person – Experienced
#J-18808-Ljbffr
as a
Parts Specialist
in Tucson, AZ. The role delivers high‑level customer service to retail and installer customers while supporting store management in daily tasks.
Essential Job Functions
Promote customer service programs (Hi‑5, Low‑Price Guarantee, Rock the Call, Rock the Lot, etc.).
Greet walk‑in customers, assist with merchandise selection, and handle professional customers with installers.
Complete company training and respond to customer calls, providing accurate parts lookup, quotes, and premium recommendations.
Maintain the cash drawer, accept cash or checks, make accurate change, and process credit card transactions.
Process exchanges and returns, address complaints, and update planograms (freight receipt, stocking, facing, cleaning).
Prepare merchandise returns for shipment, assist with stock adjustments, cycle counts, and operate brake lathe and other store equipment after training.
Perform in‑store services (wiper install, battery test, charging system test, code scan, headlight replacement) where allowed by state and local laws.
Occasionally drive a delivery vehicle when business needs dictate.
Perform other duties as assigned.
Skills, Education, Knowledge, Experience, Abilities
Quickly match alphanumeric sequences.
Provide outstanding, friendly, professional customer service.
Multitask handling customers on the phone and in the store simultaneously.
Desired
Familiar with automotive parts, cataloging, Weatherly Index system, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish highly desired).
Total Compensation Package
Competitive wages & paid time off.
Stock purchase plan & 401(k) with employer contributions starting day one.
Medical, dental, & vision insurance with optional FSA.
Team member health/wellbeing programs.
Tuition educational assistance programs.
Opportunities for career growth.
Equal Employment Opportunity Statement O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471‑7431 option and provide your requested accommodation and position details.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Business Development
Industry Retail
Referrals Referrals increase your chances of interviewing at O’Reilly Auto Parts by 2x.
Location Tucson, AZ
Related Position Automotive Dealership Parts Counter Person – Experienced
#J-18808-Ljbffr