Service Advisor expert in tekmetric
Global Pacific Support, Sugar Land, Texas, United States, 77479
5 days ago Be among the first 25 applicants
Crown auto repair is actively seeking a knowledgeable and experienced individual to join our team as a Service Advisor, specializing in Tekmetric software. As a Service Advisor with expertise in Tekmetric, you will act as the primary point of contact for customers, providing outstanding service while leveraging the Tekmetric platform to streamline operations. This role requires a comprehensive understanding of automotive service processes and proven experience using Tekmetric for scheduling and managing service requests.
Responsibilities
Greet customers and assess their automotive service needs while utilizing Tekmetric software for a smooth workflow
Provide informed and detailed explanations of service options, pricing, and timelines using Tekmetric data
Efficiently manage service appointments, ensuring optimal scheduling through the Tekmetric system
Create detailed estimates and work orders for customer review within Tekmetric
Communicate throughout the service process with technicians, ensuring that all repairs align with customer expectations
Keep customers updated on the status of their repairs, addressing any questions or concerns promptly
Maintain accurate records of customer interactions and service transactions through Tekmetric
Collaborate with the parts department to ensure timely ordering and delivery of necessary parts using Tekmetric
Stay informed about Tekmetric updates and automotive industry best practices to optimize service delivery
Requirements
Prior experience as a Service Advisor in the automotive industry is required
Proficient in using Tekmetric software for service management
Strong understanding of automotive repair processes and customer service best practices
Excellent communication and interpersonal skills
Strong organizational and time management abilitiesAbility to multitask and work effectively in a fast-paced environment
Attention to detail and commitment to delivering exceptional service
Ability to work well as part of a team
Availability to work flexible hours, including evenings and weekends as needed
Benefits
100% remote job working in the comforts of your home
Non-toxic environment
Growth potential
Contact Please send your email to our hiring manager Jess at
jess.daniel@geniusagency.ai
or connect on LinkedIn:
Jessica Daniel
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries IT Services and IT Consulting
#J-18808-Ljbffr
Crown auto repair is actively seeking a knowledgeable and experienced individual to join our team as a Service Advisor, specializing in Tekmetric software. As a Service Advisor with expertise in Tekmetric, you will act as the primary point of contact for customers, providing outstanding service while leveraging the Tekmetric platform to streamline operations. This role requires a comprehensive understanding of automotive service processes and proven experience using Tekmetric for scheduling and managing service requests.
Responsibilities
Greet customers and assess their automotive service needs while utilizing Tekmetric software for a smooth workflow
Provide informed and detailed explanations of service options, pricing, and timelines using Tekmetric data
Efficiently manage service appointments, ensuring optimal scheduling through the Tekmetric system
Create detailed estimates and work orders for customer review within Tekmetric
Communicate throughout the service process with technicians, ensuring that all repairs align with customer expectations
Keep customers updated on the status of their repairs, addressing any questions or concerns promptly
Maintain accurate records of customer interactions and service transactions through Tekmetric
Collaborate with the parts department to ensure timely ordering and delivery of necessary parts using Tekmetric
Stay informed about Tekmetric updates and automotive industry best practices to optimize service delivery
Requirements
Prior experience as a Service Advisor in the automotive industry is required
Proficient in using Tekmetric software for service management
Strong understanding of automotive repair processes and customer service best practices
Excellent communication and interpersonal skills
Strong organizational and time management abilitiesAbility to multitask and work effectively in a fast-paced environment
Attention to detail and commitment to delivering exceptional service
Ability to work well as part of a team
Availability to work flexible hours, including evenings and weekends as needed
Benefits
100% remote job working in the comforts of your home
Non-toxic environment
Growth potential
Contact Please send your email to our hiring manager Jess at
jess.daniel@geniusagency.ai
or connect on LinkedIn:
Jessica Daniel
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries IT Services and IT Consulting
#J-18808-Ljbffr