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Castle Subaru

Parts Counterperson

Castle Subaru, Schaumburg, Illinois, us, 60159

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Do you have two years of experience selling parts for VW? Have you used CDK for more than 1 year?

Castle Volkswagen in Schaumburg is looking to expand its parts team - come join us!

What You’ll Do As a Parts Specialist/Counterperson, you will be responsible for assisting customers in obtaining the correct automotive parts and accessories, providing exceptional customer service, and maintaining inventory control.

What We Offer

401(K) profit sharing

Major medical (50% employee paid premium)

Dental

Vision

Voluntary Benefits (Accident, Critical Illness, Disability, and more)

Life Insurance, Property & Casualty Insurance

Paid Time Off

Employee vehicle purchase discounts

Flexible work schedule

Career advancement

Parts Specialist Responsibilities

Oversee the parts sales process from start to finish

Communicate with staff and customers in a friendly and professional manner

Converse effectively/efficiently regarding customer parts status

Read and understand the parts catalog when looking up and speaking to specific parts

Answer phone calls, provide price quotes and other information to customers

Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate

Provide high level service to both internal and external customers

Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock

Notify parts manager of out-of-stock parts or shop materials that need immediate attention

Locate out-of-stock parts from outside source and submit an emergency order, if necessary

Make sure all internal requests for parts are billed on service repair order

Receive payment from retail customers or obtains credit authorization

Parts Specialist Qualifications

2 years of experience selling parts, Volkswagen specific

At least 1 year of CDK experience

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills

Ability to read/interpret safety and maintenance documents

Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

Valid driver's license and clean driving record

Parts Counterperson: $15-$20 per hour

Compensation will be based on performance and experience; pay ranges may vary from displayed amounts

We are looking for qualified, quality people who are ready to start their career within our family.

To learn more about us visit: https://jointeamcastle.com/

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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