Interstate Power Systems
Service Advisor
Join the team at
Interstate Power Systems
in Marshfield, Wisconsin.
Job Title:
Service Advisor Location:
Marshfield, Wisconsin Company:
Interstate Power Systems
Responsibilities and Duties
Greet customers in person or over the phone, asking detailed questions to understand equipment issues.
Prepare and present accurate quotes and estimates, leveraging in‑depth knowledge of crane parts and labor.
Coordinate with external vendors for sublet work required on customer units.
Manage the service schedule to ensure timely completion of repairs and efficient shop workflow.
Monitor technician time and repair progress to maximize efficiency.
Provide regular updates to customers on repair progress.
Explain completed work and charges to customers, ensuring clear communication and collecting payments.
Assist with warranty claims at the branch level, collaborating with the warranty department to maximize vendor recovery.
Qualifications
High school diploma or GED.
Prior Service Advisor experience.
Experience with heavy‑duty trucks and/or equipment operation.
Strong communication skills for phone and in‑person interactions.
Professionalism and excellent customer‑service skills.
Proficient typing and ability to navigate multiple vendor applications and websites.
Physical Demands
Frequent to continuous seated work.
Ability to lift up to 50 lbs.
Employee Benefits
Competitive wages.
Uniforms supplied and cleaned by the company.
Tool program available.
Tuition assistance for education and career growth.
Health, dental, and vision coverage starting the first day of the following month.
Paid time off and PTO accrued from day one.
Monthly safety meals and a monthly gift‑card giveaway for nominated individuals with safety improvement ideas.
6 paid holidays per year plus 2 floating holidays.
Initiatives that give employees a voice.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Truck Transportation
Referrals Referrals increase your chances of interviewing at Interstate Power Systems by 2x.
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Apply online: ipc.us/t/2960237386AA411C
#J-18808-Ljbffr
Interstate Power Systems
in Marshfield, Wisconsin.
Job Title:
Service Advisor Location:
Marshfield, Wisconsin Company:
Interstate Power Systems
Responsibilities and Duties
Greet customers in person or over the phone, asking detailed questions to understand equipment issues.
Prepare and present accurate quotes and estimates, leveraging in‑depth knowledge of crane parts and labor.
Coordinate with external vendors for sublet work required on customer units.
Manage the service schedule to ensure timely completion of repairs and efficient shop workflow.
Monitor technician time and repair progress to maximize efficiency.
Provide regular updates to customers on repair progress.
Explain completed work and charges to customers, ensuring clear communication and collecting payments.
Assist with warranty claims at the branch level, collaborating with the warranty department to maximize vendor recovery.
Qualifications
High school diploma or GED.
Prior Service Advisor experience.
Experience with heavy‑duty trucks and/or equipment operation.
Strong communication skills for phone and in‑person interactions.
Professionalism and excellent customer‑service skills.
Proficient typing and ability to navigate multiple vendor applications and websites.
Physical Demands
Frequent to continuous seated work.
Ability to lift up to 50 lbs.
Employee Benefits
Competitive wages.
Uniforms supplied and cleaned by the company.
Tool program available.
Tuition assistance for education and career growth.
Health, dental, and vision coverage starting the first day of the following month.
Paid time off and PTO accrued from day one.
Monthly safety meals and a monthly gift‑card giveaway for nominated individuals with safety improvement ideas.
6 paid holidays per year plus 2 floating holidays.
Initiatives that give employees a voice.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Truck Transportation
Referrals Referrals increase your chances of interviewing at Interstate Power Systems by 2x.
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Apply online: ipc.us/t/2960237386AA411C
#J-18808-Ljbffr