American Water
Utility Worker U537H
Utility Workers are responsible for installing, inspecting, sampling, maintenance, and repair activities in and on facilities and equipment in the Field Services system, and overseeing the performance of the same. They must uphold all Company policies and procedures related to safety and act professionally to reduce hazards for employees, customers, contractors, and themselves. Key Accountabilities
Safety
General knowledge of safe practices for operation and maintenance of underground utilities, including worksite safety. Use safe working practices and enforce proper safety practices for all workers, including stopping work if necessary to maintain a safe environment. Identify existing and predictable hazards in surroundings or working conditions that may be unsanitary, hazardous, or dangerous to employees. Take prompt corrective measures to eliminate hazards. Trust
Complete all required forms, timesheets, inspection sheets, and other documents as directed by the Company. Communicate with customers on site and with coworkers to satisfy customer requests or inquiries. Establish and maintain effective working relationships with public officials, employees, and the public. Work a flexible schedule, which may include evenings, weekends, holidays, and overtime. Maintain regular, predictable, and punctual attendance. Environmental Leadership
Perform sanitation procedures in accordance with American Water, AWWA, and/or governmental requirements; dechlorinate water used in sanitation prior to discharge to streets, streams, ditches or other areas. Repair and/or replace water mains and services of varying materials in accordance with safe working procedures established for the same. Teamwork
Train with Utility Workers, Senior Utility Workers and Equipment Operators. Assist with major equipment maintenance and repairs as assigned. Assist in the installation and maintenance of water mains, hydrants, valves, services, and other Field Services apparatuses. High Performance
Operate heavy equipment, machinery, and specialized equipment used in the operation and maintenance of the water system, including mini-hoes (or equivalent), forklifts and fork trucks, dump trucks, utility and pickup trucks, skid‑steer vehicles, off‑road vehicles, soil compaction machines, valve operators, and other equipment necessary for Field Services work. Install, test, inspect, and maintain Field Services apparatuses, including but not limited to water mains, hydrants, valves, services, and curb stops in accordance with American Water, AWWA, and/or governmental standards. Perform routine and preventive maintenance of vehicles, tools, and equipment. Perform general mechanical and plumbing repair and diagnosis. Turn main line and/or service line valves to close or open water flow through pipelines or services; disconnect water pipe and connect water meter to outlet and inlet pipe unions. Utilize laptop and desktop computers, smart phones, tablets, and/or other handheld devices to enter data, complete orders, compute and enter timesheets, and other duties as required and assigned. Perform other duties as required. Knowledge / Skills
General computer skills, including desktop and laptop computers, smartphones, tablets, and/or other handheld devices. Reading and comprehending maps, diagrams, practices, regulations/policies, and environmental standards and compliance requirements. Experience / Education
High School Diploma or General Equivalency Degree (GED). Two (2) years of experience in potable water utility work and a minimum of one (1) year of experience with West Virginia American Water. Certifications and Licenses
West Virginia Class E Driver’s License (or equivalent) with appropriate medical certifications for equipment operation. Work Environment
Incumbents may be required to work overtime, weekends, and holidays; in all weather conditions; under hazardous conditions; on congested roadways, obstructed roads, high structures; around operating equipment; in a noisy environment; with and around chemicals; and with the physical ability and stamina to perform strenuous physical work associated with water utility installation and maintenance work. Incumbents will be authorized to take prompt, corrective actions to eliminate hazards. Most work will be performed outdoors. Incumbents may be subjected to moving mechanical parts, electrical currents, fumes, odors, dusts, gases, poor ventilation, body fluids, chemicals, inadequate lighting, workspace restrictions and intense noises. Heavy work: exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Position requires standing, walking, use of hands to handle, grip, or control, reaches, stoops, kneels, crouches, crawls. Vision requirements are for close work as well as distance vision. Work hours 7 AM – 3:30 PM. Competencies
Champions safety. Collaborates. Cultivates innovation. Customer obsessed. Drives Results. Nimble learning. Job Details
Seniority level: Not Applicable Employment type: Full‑time Job function: Administrative Industries: Utilities
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Utility Workers are responsible for installing, inspecting, sampling, maintenance, and repair activities in and on facilities and equipment in the Field Services system, and overseeing the performance of the same. They must uphold all Company policies and procedures related to safety and act professionally to reduce hazards for employees, customers, contractors, and themselves. Key Accountabilities
Safety
General knowledge of safe practices for operation and maintenance of underground utilities, including worksite safety. Use safe working practices and enforce proper safety practices for all workers, including stopping work if necessary to maintain a safe environment. Identify existing and predictable hazards in surroundings or working conditions that may be unsanitary, hazardous, or dangerous to employees. Take prompt corrective measures to eliminate hazards. Trust
Complete all required forms, timesheets, inspection sheets, and other documents as directed by the Company. Communicate with customers on site and with coworkers to satisfy customer requests or inquiries. Establish and maintain effective working relationships with public officials, employees, and the public. Work a flexible schedule, which may include evenings, weekends, holidays, and overtime. Maintain regular, predictable, and punctual attendance. Environmental Leadership
Perform sanitation procedures in accordance with American Water, AWWA, and/or governmental requirements; dechlorinate water used in sanitation prior to discharge to streets, streams, ditches or other areas. Repair and/or replace water mains and services of varying materials in accordance with safe working procedures established for the same. Teamwork
Train with Utility Workers, Senior Utility Workers and Equipment Operators. Assist with major equipment maintenance and repairs as assigned. Assist in the installation and maintenance of water mains, hydrants, valves, services, and other Field Services apparatuses. High Performance
Operate heavy equipment, machinery, and specialized equipment used in the operation and maintenance of the water system, including mini-hoes (or equivalent), forklifts and fork trucks, dump trucks, utility and pickup trucks, skid‑steer vehicles, off‑road vehicles, soil compaction machines, valve operators, and other equipment necessary for Field Services work. Install, test, inspect, and maintain Field Services apparatuses, including but not limited to water mains, hydrants, valves, services, and curb stops in accordance with American Water, AWWA, and/or governmental standards. Perform routine and preventive maintenance of vehicles, tools, and equipment. Perform general mechanical and plumbing repair and diagnosis. Turn main line and/or service line valves to close or open water flow through pipelines or services; disconnect water pipe and connect water meter to outlet and inlet pipe unions. Utilize laptop and desktop computers, smart phones, tablets, and/or other handheld devices to enter data, complete orders, compute and enter timesheets, and other duties as required and assigned. Perform other duties as required. Knowledge / Skills
General computer skills, including desktop and laptop computers, smartphones, tablets, and/or other handheld devices. Reading and comprehending maps, diagrams, practices, regulations/policies, and environmental standards and compliance requirements. Experience / Education
High School Diploma or General Equivalency Degree (GED). Two (2) years of experience in potable water utility work and a minimum of one (1) year of experience with West Virginia American Water. Certifications and Licenses
West Virginia Class E Driver’s License (or equivalent) with appropriate medical certifications for equipment operation. Work Environment
Incumbents may be required to work overtime, weekends, and holidays; in all weather conditions; under hazardous conditions; on congested roadways, obstructed roads, high structures; around operating equipment; in a noisy environment; with and around chemicals; and with the physical ability and stamina to perform strenuous physical work associated with water utility installation and maintenance work. Incumbents will be authorized to take prompt, corrective actions to eliminate hazards. Most work will be performed outdoors. Incumbents may be subjected to moving mechanical parts, electrical currents, fumes, odors, dusts, gases, poor ventilation, body fluids, chemicals, inadequate lighting, workspace restrictions and intense noises. Heavy work: exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Position requires standing, walking, use of hands to handle, grip, or control, reaches, stoops, kneels, crouches, crawls. Vision requirements are for close work as well as distance vision. Work hours 7 AM – 3:30 PM. Competencies
Champions safety. Collaborates. Cultivates innovation. Customer obsessed. Drives Results. Nimble learning. Job Details
Seniority level: Not Applicable Employment type: Full‑time Job function: Administrative Industries: Utilities
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