CornerStone Technology Talent Services
Customer Service Representative (Bilingual)
CornerStone Technology Talent Services, Irving, Texas, United States, 75084
6 days ago Be among the first 25 applicants
Temp-to-hire
Start Date:
As soon as possible
CornerStone TTS is currently seeking a
Production Support Specialist
for a growing client in Irving, TX. This is a full-time,
temp-to-hire
opportunity offering long-term potential with a company that values integrity, reliability, and professionalism.
This position focuses on delivering front-line customer service and Level 1 technical support in a high‑volume, phone-based environment. Candidates should possess strong communication skills, a customer‑first mindset, and be comfortable working on‑site on a daily basis.
Responsibilities
Respond to customer inquiries via phone, chat, and email
Provide Level 1 break/fix support and troubleshoot software or access issues
Perform data entry and assist with order tracking and billing inquiries
Escalate unresolved issues to internal teams when appropriate
Contribute to a team-oriented, open‑door environment focused on customer satisfaction
Requirements
2+ years of customer service, call center, or help desk experience
Bilingual – English/Spanish is required
Excellent verbal and written communication skills
Professional, punctual, and dependable
Ability to work 100% onsite now and after a planned local office relocation in mid‑2025
Proficiency with Microsoft Excel and data entry systems preferred
What’s Offered
Full-time, temp-to-hire opportunity with long-term growth potential
Stable and supportive team environment
Opportunity to contribute to process improvement and customer satisfaction
Competitive pay with consistent hours
#J-18808-Ljbffr
Temp-to-hire
Start Date:
As soon as possible
CornerStone TTS is currently seeking a
Production Support Specialist
for a growing client in Irving, TX. This is a full-time,
temp-to-hire
opportunity offering long-term potential with a company that values integrity, reliability, and professionalism.
This position focuses on delivering front-line customer service and Level 1 technical support in a high‑volume, phone-based environment. Candidates should possess strong communication skills, a customer‑first mindset, and be comfortable working on‑site on a daily basis.
Responsibilities
Respond to customer inquiries via phone, chat, and email
Provide Level 1 break/fix support and troubleshoot software or access issues
Perform data entry and assist with order tracking and billing inquiries
Escalate unresolved issues to internal teams when appropriate
Contribute to a team-oriented, open‑door environment focused on customer satisfaction
Requirements
2+ years of customer service, call center, or help desk experience
Bilingual – English/Spanish is required
Excellent verbal and written communication skills
Professional, punctual, and dependable
Ability to work 100% onsite now and after a planned local office relocation in mid‑2025
Proficiency with Microsoft Excel and data entry systems preferred
What’s Offered
Full-time, temp-to-hire opportunity with long-term growth potential
Stable and supportive team environment
Opportunity to contribute to process improvement and customer satisfaction
Competitive pay with consistent hours
#J-18808-Ljbffr