TD Bank
Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l’utilisation des témoins.Avertissement : Pour les visiteurs de l’Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu’il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n’enregistrent pas de renseignements personnels permettant l’identification.Credit Bureau Dispute Specialist (US)-2 page is loaded## Credit Bureau Dispute Specialist (US)-2remote type:
À distancelocations:
Greenville, South Carolinatime type:
Temps pleinposted on:
Publié aujourd'huitime left to apply:
Date de fin : 25 novembre 2025 (Il reste 3 jours pour postuler)job requisition id:
R\_1457179**Work Location:**Greenville, Caroline du Sud, États-Unis d'Amérique**Hours:**40**Pay Details:**$23.25 - $34.00 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Gestion des produits**Job Description:**The Credit Bureau Dispute Specialist researches direct and indirect credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved and timely follow up occurs.**Depth & Scope:*** Handles sensitive consumer information (credit bureau data, raw PII, customer account information)* Utilizes third party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting* Researches and responds to disputes received directly by mail or email* Utilizes e-Oscar to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV)* Researches and actions feedback from the credit bureaus, internal reporting, and third parties to ensure accurate reporting* Corrects inaccurate account information provided to CRAs and documents the resolution using internal systems and e-OSCAR* Maintains a clear understanding of current internal credit-related policies and procedures, as well as all applicable federal regulations and credit industry standards* Adapts to and endorses change and serves as an agent of positive change to support goals and direction* Demonstrates a strong commitment to meet or exceed external and internal expectations, service, and quality goals* Able to work within a corporate environment understanding its structure and adhering to schedule and punctuality requirements* Responsible for ensuring confidentiality of all aspects of the company’s operations, portfolio, customer information and computer technology* Must be able to work weekdays and weekend/overtime if required to ensure adherence to SLAs* Engages internal/external partners to obtain pertinent account information* Identifies and addresses process improvements based on day to-day observations and activities* Responds to inquiries and assists in resolving problems/complaints* Promotes a positive team environment by demonstrating professional behavior and respect for others* Escalates more complex or unusual issues to lead or supervisory staff* Performs additional responsibilities/duties as assigned by management**Education & Experience:*** Associate's Degree or equivalent work experience* 3+ years in Financial Services* Superior analytical, problem solving and decision-making skills* Excellent verbal, written, and interpersonal communication skills and ability to work well in a team environment* Exceptional attention to detail and accuracy* Ability to use/learn current technology and software applications related to position* Dedicated, self-directed and reliable* Knowledgeable of state and federal laws and agencies applicable to collections, including the Fair Credit Reporting Act (FCRA) and the Dodd-Frank Act* Knowledge of Microsoft Excel and basic computer skills; 40+ WPM and use of 10-Key pad**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.**Our Total Rewards Package**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.**Additional Information:**
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that #J-18808-Ljbffr
À distancelocations:
Greenville, South Carolinatime type:
Temps pleinposted on:
Publié aujourd'huitime left to apply:
Date de fin : 25 novembre 2025 (Il reste 3 jours pour postuler)job requisition id:
R\_1457179**Work Location:**Greenville, Caroline du Sud, États-Unis d'Amérique**Hours:**40**Pay Details:**$23.25 - $34.00 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Gestion des produits**Job Description:**The Credit Bureau Dispute Specialist researches direct and indirect credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved and timely follow up occurs.**Depth & Scope:*** Handles sensitive consumer information (credit bureau data, raw PII, customer account information)* Utilizes third party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting* Researches and responds to disputes received directly by mail or email* Utilizes e-Oscar to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV)* Researches and actions feedback from the credit bureaus, internal reporting, and third parties to ensure accurate reporting* Corrects inaccurate account information provided to CRAs and documents the resolution using internal systems and e-OSCAR* Maintains a clear understanding of current internal credit-related policies and procedures, as well as all applicable federal regulations and credit industry standards* Adapts to and endorses change and serves as an agent of positive change to support goals and direction* Demonstrates a strong commitment to meet or exceed external and internal expectations, service, and quality goals* Able to work within a corporate environment understanding its structure and adhering to schedule and punctuality requirements* Responsible for ensuring confidentiality of all aspects of the company’s operations, portfolio, customer information and computer technology* Must be able to work weekdays and weekend/overtime if required to ensure adherence to SLAs* Engages internal/external partners to obtain pertinent account information* Identifies and addresses process improvements based on day to-day observations and activities* Responds to inquiries and assists in resolving problems/complaints* Promotes a positive team environment by demonstrating professional behavior and respect for others* Escalates more complex or unusual issues to lead or supervisory staff* Performs additional responsibilities/duties as assigned by management**Education & Experience:*** Associate's Degree or equivalent work experience* 3+ years in Financial Services* Superior analytical, problem solving and decision-making skills* Excellent verbal, written, and interpersonal communication skills and ability to work well in a team environment* Exceptional attention to detail and accuracy* Ability to use/learn current technology and software applications related to position* Dedicated, self-directed and reliable* Knowledgeable of state and federal laws and agencies applicable to collections, including the Fair Credit Reporting Act (FCRA) and the Dodd-Frank Act* Knowledge of Microsoft Excel and basic computer skills; 40+ WPM and use of 10-Key pad**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.**Our Total Rewards Package**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.**Additional Information:**
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that #J-18808-Ljbffr