ReNEW Schools
Bilingual Student Recruitment and Enrollment Specialist- San Antonio, TX
ReNEW Schools, San Antonio, Texas, United States, 78208
Bilingual Student Recruitment and Enrollment Specialist- San Antonio, TX
Your Mission:
You are energized by sharing the Compass Rose mission with families in your region. You are the boots on the ground who engage with the community and build connections with our communities so others see Compass Rose as a quality school choice for children and ultimately express interest. You are key in ensuring campuses are 100% enrolled with new and returning students yearly. You do this by utilizing data to design student recruitment strategies, foster local interest, nurture families to submit applications, and engage with the campus leadership team on student persistence and family engagement initiatives. Although your title may say Recruitment and Enrollment, it doesn’t stop there. You ensure families have the resources and experiences with Compass Rose that keep them in our schools for generations to come.
You may work with 1-2 campuses, with targets of 1200 to 2400 applications and a goal of 600-1200 student enrollments.
Your supervisory responsibilities
None
You
Bilingual in Spanish
have a High School Diploma or equivalent
experience in any of the following areas: marketing, customer service, sales, education, or specific recruitment work for schools/organizations
have strong written and verbal communication skills
Understand strong customer service
operate with urgency
are willing to work a flexible schedule, such as late hours, weekends, hours over typical school calendar breaks for events, etc
are able to work outdoors for extended periods
are able to work in an environment where you travel throughout a neighborhood, park, large area event, etc
Compensation and Benefits
Compensation ranging from $45,000-$55,000 based on relevant experience
Health benefits, including medical, dental, vision, and supplementary coverage, with multiple plan options
Employer-paid Long-term Disability and Life Insurance
Paid local personal days, paid bereavement leave, and paid parental leave
Participation in Texas Teacher Retirement System (TRS)
Your Responsibilities New Student Recruitment and Applicant Engagement
You are successful if you secure applications for Compass Rose through the activities below:
You host weekly enrollment committee calls with the necessary campus and network stakeholders to report on current application and enrollment data and aligned strategies.
Execute in-person home visits, block walking, host tables outside stores, and make cold phone calls to families.
Confidently speak about the Compass Rose Public Schools program model and attend in-classroom observations to effectively speak to families on our program.
Nurture a positive working relationship with local community partners to sustain and expand upon new student recruitment partnerships.
Plan and participate in school-led events to generate applications
Execute student recruitment strategies specifically targeting, but not limited to, students within a 7-mile radius of the campus
Participate in network-wide recruitment events
Execute student enrollment strategies established by you and the Campus Operations Leader, as predetermined by ongoing communication and campus partnerships.
Participate in off-site presentations to daycares, housing authorities, community centers, and other community organizations within a 7-mile radius of the campus.
Attend community events and informational fairs
Promote brand awareness of Compass Rose Public Schools.
Work in partnership with the school to plan and coordinate campus tours
Track applications, communication to applicants, and conversions to enrollment
Monitor quality and completion of applications submitted and resolve issues in a timely manner
Collaborate with other campus staff on recruitment and engagement events to greet and nurture relationships with new families.
Cultivate and engage a solid waitlist after the lottery by providing communication and sustained recruitment efforts.
Follow up with leads within 24 hours to inform prospective families of Compass Rose benefits
Student Enrollment
You drive satisfaction and ensure enrollment completion by providing:
Outreach and technical support to families during the enrollment and re-enrollment process
A single point of contact for families who have applied to Compass Rose Public Schools
Connection between families and schools as it pertains to the new family and returning family experience
First point of contact, should a family express a desire to withdraw from Compass Rose Public Schools
Conducting exit interviews with families to learn aboutthefamily experience and leaver reasons
Serve as the enrollment subject matter expert to families during the enrollment process \ Comply with and maintain all federal, state, and network student registration requirements throughout the enrollment process.
Maintain consistent tracking of applications, enrollment, and registrations to inform strategy on conversions.
Ensure application-to-enrollment conversion ratios are determined and met
Be data-informed in 1:1 check-ins with the manager, team meetings, and strategy meetings to stay on track to meet recruitment and enrollment goals
Review and update data as it pertains to student persistence, new enrollment, and re-enrollment.
Work with the Campus Operations Leader to create engagement plans to leverage Network Staff, Campus Staff, and Parent Volunteers to take on enrollment and recommitment events throughout the school year.
Proficient with the Ascender Online Registration portal to support families in the process of new registration and re-enrollment.
Family Communication, Resources, and Persistence
You are accountable for delivering a superior customer experience by communicating the value, features, and benefits of a Compass Rose Public School.
Respond to new, prospective, and returning families upon outreach to the school
Identify family barriers to enrollment and align them to the appropriate Compass Rose resources.
Remain up to date with overall systems as it pertains to student persistence and returning family recommitment/re-enrollment
In partnership with the Director of Student Recruitment and Lead Family Enrollment Liaison, create communication journeys connected to the conversion process for all new families.
Take part in the school's persistence plans and actions.
Other responsibilities
From time to time, you may cover the receptionist area or be responsible for drop-off, pick-up, or lunch duty. We operate on teamwork here!
Attend weekly team meetings with Network Recruitment and Enrollment Teams
Attend monthly trainings led by network teams
Other duties as assigned
You’ll love this role if you…
Are flexible and adaptable in a fast-paced, ever-changing environment
Are excited to contribute to a growing and changing organization
Can build strong relationships with diverse stakeholders
Are committed to restorative justice and keeping students in class to learn
Know how to look for clarity in moments of ambiguity
Are receptive to consistent feedback and coaching
Are resilient through challenges with a of optimism and perseverance
Have a track record of going above and beyond in service of students and families
COMPASS ROSE Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact COMPASS ROSE Human Resources at (210) 540-9265
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Some working conditions that are required for this role include but are not limited to:
Standing (Frequently)
Bending (Frequently)
Walking (Frequently)
Pushing/Pulling/Lifting/Carrying up to 50 pounds (Frequently)
Hearing on the phone and in person (Occasionally)
working outside - Occasionally
Reading (Frequently)
Exposure to loud noises (Frequently)
Working in confined areas (Occasionally)
Travel to other work sites within a 25 mile radius (Seldom)
This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.
This position may be partially or fully funded from federal grants or programs, state grants, philanthropic grants, or local sources.
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You are energized by sharing the Compass Rose mission with families in your region. You are the boots on the ground who engage with the community and build connections with our communities so others see Compass Rose as a quality school choice for children and ultimately express interest. You are key in ensuring campuses are 100% enrolled with new and returning students yearly. You do this by utilizing data to design student recruitment strategies, foster local interest, nurture families to submit applications, and engage with the campus leadership team on student persistence and family engagement initiatives. Although your title may say Recruitment and Enrollment, it doesn’t stop there. You ensure families have the resources and experiences with Compass Rose that keep them in our schools for generations to come.
You may work with 1-2 campuses, with targets of 1200 to 2400 applications and a goal of 600-1200 student enrollments.
Your supervisory responsibilities
None
You
Bilingual in Spanish
have a High School Diploma or equivalent
experience in any of the following areas: marketing, customer service, sales, education, or specific recruitment work for schools/organizations
have strong written and verbal communication skills
Understand strong customer service
operate with urgency
are willing to work a flexible schedule, such as late hours, weekends, hours over typical school calendar breaks for events, etc
are able to work outdoors for extended periods
are able to work in an environment where you travel throughout a neighborhood, park, large area event, etc
Compensation and Benefits
Compensation ranging from $45,000-$55,000 based on relevant experience
Health benefits, including medical, dental, vision, and supplementary coverage, with multiple plan options
Employer-paid Long-term Disability and Life Insurance
Paid local personal days, paid bereavement leave, and paid parental leave
Participation in Texas Teacher Retirement System (TRS)
Your Responsibilities New Student Recruitment and Applicant Engagement
You are successful if you secure applications for Compass Rose through the activities below:
You host weekly enrollment committee calls with the necessary campus and network stakeholders to report on current application and enrollment data and aligned strategies.
Execute in-person home visits, block walking, host tables outside stores, and make cold phone calls to families.
Confidently speak about the Compass Rose Public Schools program model and attend in-classroom observations to effectively speak to families on our program.
Nurture a positive working relationship with local community partners to sustain and expand upon new student recruitment partnerships.
Plan and participate in school-led events to generate applications
Execute student recruitment strategies specifically targeting, but not limited to, students within a 7-mile radius of the campus
Participate in network-wide recruitment events
Execute student enrollment strategies established by you and the Campus Operations Leader, as predetermined by ongoing communication and campus partnerships.
Participate in off-site presentations to daycares, housing authorities, community centers, and other community organizations within a 7-mile radius of the campus.
Attend community events and informational fairs
Promote brand awareness of Compass Rose Public Schools.
Work in partnership with the school to plan and coordinate campus tours
Track applications, communication to applicants, and conversions to enrollment
Monitor quality and completion of applications submitted and resolve issues in a timely manner
Collaborate with other campus staff on recruitment and engagement events to greet and nurture relationships with new families.
Cultivate and engage a solid waitlist after the lottery by providing communication and sustained recruitment efforts.
Follow up with leads within 24 hours to inform prospective families of Compass Rose benefits
Student Enrollment
You drive satisfaction and ensure enrollment completion by providing:
Outreach and technical support to families during the enrollment and re-enrollment process
A single point of contact for families who have applied to Compass Rose Public Schools
Connection between families and schools as it pertains to the new family and returning family experience
First point of contact, should a family express a desire to withdraw from Compass Rose Public Schools
Conducting exit interviews with families to learn aboutthefamily experience and leaver reasons
Serve as the enrollment subject matter expert to families during the enrollment process \ Comply with and maintain all federal, state, and network student registration requirements throughout the enrollment process.
Maintain consistent tracking of applications, enrollment, and registrations to inform strategy on conversions.
Ensure application-to-enrollment conversion ratios are determined and met
Be data-informed in 1:1 check-ins with the manager, team meetings, and strategy meetings to stay on track to meet recruitment and enrollment goals
Review and update data as it pertains to student persistence, new enrollment, and re-enrollment.
Work with the Campus Operations Leader to create engagement plans to leverage Network Staff, Campus Staff, and Parent Volunteers to take on enrollment and recommitment events throughout the school year.
Proficient with the Ascender Online Registration portal to support families in the process of new registration and re-enrollment.
Family Communication, Resources, and Persistence
You are accountable for delivering a superior customer experience by communicating the value, features, and benefits of a Compass Rose Public School.
Respond to new, prospective, and returning families upon outreach to the school
Identify family barriers to enrollment and align them to the appropriate Compass Rose resources.
Remain up to date with overall systems as it pertains to student persistence and returning family recommitment/re-enrollment
In partnership with the Director of Student Recruitment and Lead Family Enrollment Liaison, create communication journeys connected to the conversion process for all new families.
Take part in the school's persistence plans and actions.
Other responsibilities
From time to time, you may cover the receptionist area or be responsible for drop-off, pick-up, or lunch duty. We operate on teamwork here!
Attend weekly team meetings with Network Recruitment and Enrollment Teams
Attend monthly trainings led by network teams
Other duties as assigned
You’ll love this role if you…
Are flexible and adaptable in a fast-paced, ever-changing environment
Are excited to contribute to a growing and changing organization
Can build strong relationships with diverse stakeholders
Are committed to restorative justice and keeping students in class to learn
Know how to look for clarity in moments of ambiguity
Are receptive to consistent feedback and coaching
Are resilient through challenges with a of optimism and perseverance
Have a track record of going above and beyond in service of students and families
COMPASS ROSE Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact COMPASS ROSE Human Resources at (210) 540-9265
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Some working conditions that are required for this role include but are not limited to:
Standing (Frequently)
Bending (Frequently)
Walking (Frequently)
Pushing/Pulling/Lifting/Carrying up to 50 pounds (Frequently)
Hearing on the phone and in person (Occasionally)
working outside - Occasionally
Reading (Frequently)
Exposure to loud noises (Frequently)
Working in confined areas (Occasionally)
Travel to other work sites within a 25 mile radius (Seldom)
This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.
This position may be partially or fully funded from federal grants or programs, state grants, philanthropic grants, or local sources.
#J-18808-Ljbffr