As a member of the Cookie Crew at our Richmond store located at
918 W Grace St Richmond, VA 23220 , you are the ultimate Insomniac.
You are the point person at the front of the store for interacting with our customers and you also get to bake all of our awesome warm and delicious cookies!
Video Resources
Who We Are!
Insomnia Cookies Timeline
Core Values
Some of Our Sweet Cookie Crew Perks
Flexible part‑time work schedules
Pay‑on‑Demand (get paid daily for your total shift earnings from the day before!)
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
Work in a fun, exciting team environment
Employee discount and FREE COOKIES with every shift!
What Else Will I Do as a Member of the Cookie Crew?
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection & a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and have no shortages or overages
Clean, sanitize, and maintain the bakery
Desired Skills & Experience
At least 6 months of experience in a customer service focused role – preferred
Personable, genuine, and outgoing demeanor
Customer service focused with a willingness to exceed guest expectations
Great communication, organizational, and math skills
Must be able to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States
About us: Insomnia Cookies was founded in a college dorm room by then‑student, Seth Berkowitz.
Fast forward 20 years and many... cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave our warm, delicious delivery all day and late into the night.
With an expanding footprint of over 300 stores globally, the brand’s flagship flagship in Philadelphia, Pa., and a rapidly‑growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What’s Possible "!
Get notified about new Crew jobs in
Richmond, VA .
#J-18808-Ljbffr
918 W Grace St Richmond, VA 23220 , you are the ultimate Insomniac.
You are the point person at the front of the store for interacting with our customers and you also get to bake all of our awesome warm and delicious cookies!
Video Resources
Who We Are!
Insomnia Cookies Timeline
Core Values
Some of Our Sweet Cookie Crew Perks
Flexible part‑time work schedules
Pay‑on‑Demand (get paid daily for your total shift earnings from the day before!)
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a rapidly growing and reputable company
Achievable growth/promotion opportunities
Work in a fun, exciting team environment
Employee discount and FREE COOKIES with every shift!
What Else Will I Do as a Member of the Cookie Crew?
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person & over the phone
Bake our delicious cookies to perfection & a scoop of ice cream
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately and have no shortages or overages
Clean, sanitize, and maintain the bakery
Desired Skills & Experience
At least 6 months of experience in a customer service focused role – preferred
Personable, genuine, and outgoing demeanor
Customer service focused with a willingness to exceed guest expectations
Great communication, organizational, and math skills
Must be able to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States
About us: Insomnia Cookies was founded in a college dorm room by then‑student, Seth Berkowitz.
Fast forward 20 years and many... cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave our warm, delicious delivery all day and late into the night.
With an expanding footprint of over 300 stores globally, the brand’s flagship flagship in Philadelphia, Pa., and a rapidly‑growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What’s Possible "!
Get notified about new Crew jobs in
Richmond, VA .
#J-18808-Ljbffr