Overview
As a member of the Cookie Crew at our Lakewood store located at 18508 Detroit Ave, Lakewood OH 44107, you are the primary point of contact with customers and you bake our warm, delicious cookies.
Responsibilities
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person and over the phone
Bake our cookies to perfection and scoop ice cream as needed
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately with no shortages or overages
Clean, sanitize, and maintain the bakery
Perks & Benefits
Pay Rate: $14.00/hr
Flexible part-time work schedules
Pay-on-Demand (earnings from the day before paid daily)
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a growing company
Growth/promotion opportunities
Fun, collaborative team environment
Employee discount and FREE COOKIES with every shift
Required Skills & Experience
At least 6 months of experience in a customer service focused role (preferred)
Personable, genuine, outgoing demeanor
Customer service focus with a willingness to exceed guest expectations
Great communication, organizational, and math skills
Must be able to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States
About us Insomnia Cookies was founded in a college dorm room and has grown to over 300 stores globally. We are known for our warm, delicious delivery all day and late into the night, with an expanding footprint and a rapidly-growing gifting portfolio. We imagine what’s possible as a brand.
#J-18808-Ljbffr
Responsibilities
Promptly greet guests entering the store and take their orders according to procedure
Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
Give each customer a warm experience with a smile in person and over the phone
Bake our cookies to perfection and scoop ice cream as needed
Ensure fast, warm, and correct delivery orders are packaged and sent out
Handle cash and payments accurately with no shortages or overages
Clean, sanitize, and maintain the bakery
Perks & Benefits
Pay Rate: $14.00/hr
Flexible part-time work schedules
Pay-on-Demand (earnings from the day before paid daily)
Paid vacation and sick time off
Pet insurance for your furry loved ones
Interactive training & mentorship
Job stability with a growing company
Growth/promotion opportunities
Fun, collaborative team environment
Employee discount and FREE COOKIES with every shift
Required Skills & Experience
At least 6 months of experience in a customer service focused role (preferred)
Personable, genuine, outgoing demeanor
Customer service focus with a willingness to exceed guest expectations
Great communication, organizational, and math skills
Must be able to lift up to 40 lb boxes of product
Must be 18 years or older to be employed
Must be able to work nights, weekends and holidays
Legally eligible to work in the United States
About us Insomnia Cookies was founded in a college dorm room and has grown to over 300 stores globally. We are known for our warm, delicious delivery all day and late into the night, with an expanding footprint and a rapidly-growing gifting portfolio. We imagine what’s possible as a brand.
#J-18808-Ljbffr