SENIOR COLLECTIONS SPECIALIST
Allianz Trade in North America, Baltimore, Maryland, United States, 21276
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SENIOR COLLECTIONS SPECIALIST
role at
Allianz Trade in North America
Job Purpose The Senior Collections Specialist's goal is to get the full payment of the debt or to negotiate the best possible payment plan / settlement with the debtor in order to avoid legal collection efforts on all domestic and incoming international cases. All collections are business to business, no consumer collections. He/she will be responsible for the collection activities on all files: domestic, import, pre-legal and solvent.
Key Responsibilities
Collect on all domestic cases and International incoming from service users (other business units) cases
Comply with organizational standards and operational guidelines - Ensure the terms and conditions of the internal Service Level Agreement are followed and provide feedback
Assess and define the adequate collection action plans during the pre-legal phase from the opening to closing
Perform direct collection actions to get payment of the debts, acquire debtor acknowledgement of the debt and / or agree on payment plans / settlements that are within the guidelines outlined with the debtors
Obtain appropriate approval(s) for any payment plans / settlements that are outside of the guidelines
Utilize your expert judgment to determine if the payment plan / settlement offer from the debtor is the best possible outcome for the policy holder, client or service user
Document any dispute of the debt by the debtor, take actions to resolve said dispute in the pre-legal phase (when possible) and collect the non disputed portion of the debt
Monitor and confirm expected payments made directly to the policyholder, client, service users (other business units) so that they can be appropriately recorded on the case
Inform appropriate stakeholder on the debt collection process and relevant developments / status of the collection - Advise policyholders, brokers, clients and service users on appropriate next steps of the pre-legal collection process and answer all questions
Total Compensation Range $48,000 - $52,000 base + commission
Placement within the range provided above is based on the individual’s relevant experience, skills for the role, and location. Salary ranges are only one component of our total compensation package.
Benefits We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured Employee Benefits To Enrich Your Life
Competitive compensation
Annual bonus eligibility and/or commission structure opportunities
401(k) discretionary match of up to 6%
Flexible work schedules
Health and wellness benefits
Paid time off for vacation, illness, Birthday Day Off and Volunteer Day Off
Tuition Reimbursement
Family care resources, including fertility and adoption benefits
Learn More About Our Benefits Here https://rcmd-connect.com/allianztrade/
Diversity, Equity, and Inclusion We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Industries: Financial Services and Insurance
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SENIOR COLLECTIONS SPECIALIST
role at
Allianz Trade in North America
Job Purpose The Senior Collections Specialist's goal is to get the full payment of the debt or to negotiate the best possible payment plan / settlement with the debtor in order to avoid legal collection efforts on all domestic and incoming international cases. All collections are business to business, no consumer collections. He/she will be responsible for the collection activities on all files: domestic, import, pre-legal and solvent.
Key Responsibilities
Collect on all domestic cases and International incoming from service users (other business units) cases
Comply with organizational standards and operational guidelines - Ensure the terms and conditions of the internal Service Level Agreement are followed and provide feedback
Assess and define the adequate collection action plans during the pre-legal phase from the opening to closing
Perform direct collection actions to get payment of the debts, acquire debtor acknowledgement of the debt and / or agree on payment plans / settlements that are within the guidelines outlined with the debtors
Obtain appropriate approval(s) for any payment plans / settlements that are outside of the guidelines
Utilize your expert judgment to determine if the payment plan / settlement offer from the debtor is the best possible outcome for the policy holder, client or service user
Document any dispute of the debt by the debtor, take actions to resolve said dispute in the pre-legal phase (when possible) and collect the non disputed portion of the debt
Monitor and confirm expected payments made directly to the policyholder, client, service users (other business units) so that they can be appropriately recorded on the case
Inform appropriate stakeholder on the debt collection process and relevant developments / status of the collection - Advise policyholders, brokers, clients and service users on appropriate next steps of the pre-legal collection process and answer all questions
Total Compensation Range $48,000 - $52,000 base + commission
Placement within the range provided above is based on the individual’s relevant experience, skills for the role, and location. Salary ranges are only one component of our total compensation package.
Benefits We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured Employee Benefits To Enrich Your Life
Competitive compensation
Annual bonus eligibility and/or commission structure opportunities
401(k) discretionary match of up to 6%
Flexible work schedules
Health and wellness benefits
Paid time off for vacation, illness, Birthday Day Off and Volunteer Day Off
Tuition Reimbursement
Family care resources, including fertility and adoption benefits
Learn More About Our Benefits Here https://rcmd-connect.com/allianztrade/
Diversity, Equity, and Inclusion We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Industries: Financial Services and Insurance
#J-18808-Ljbffr