Commercial Parts Pro Store 3110
Advance Auto Parts, Tullahoma, Tennessee, United States, 37388
Job Description
Professional level sales position supporting advanced functions on the commercial side of the business. Responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage team members. Requires expert knowledge of automotive systems and parts, sourcing from multiple suppliers, and directing drivers to ensure timely, accurate delivery. Full-time position.
Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience for commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for team members
Collaborate with GM on coaching and developmental needs for team members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and parts lookup systems
ASE P2 certification or equivalent
Advanced solution, project, and product quality recommendation ability
Advanced selling skills for commercial customers
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to multi‑task and remain organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management
Ability to read and interpret documents such as safety rules, operating/maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide in all units of measure)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience That Sets a Commercial Parts Pro Up for Success Minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
Education High school diploma or general education degree (GED).
Certificates, Licenses, Registrations ASE Certification Preferred, but not required.
Physical Demands Predominantly walking or standing. Able to talk, hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds. Vision: close vision, distance vision, color vision, depth perception, ability to adjust focus.
Work Environment Typically indoors; occasional outdoor work with exposure to weather conditions while installing batteries and wiper blades. Exposure to moving mechanical parts; hazardous chemicals; risk of electrical shock; explosives; vibration. Moderately noisy.
Position is eligible for sales commission based on individual or store performance.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.
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Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience for commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for team members
Collaborate with GM on coaching and developmental needs for team members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and parts lookup systems
ASE P2 certification or equivalent
Advanced solution, project, and product quality recommendation ability
Advanced selling skills for commercial customers
Ability to source from numerous places including special order, FDO, second source, etc.
Ability to multi‑task and remain organized
Essential Job Skills Necessary for Success as a Commercial Parts Pro
Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management
Ability to read and interpret documents such as safety rules, operating/maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide in all units of measure)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience That Sets a Commercial Parts Pro Up for Success Minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
Education High school diploma or general education degree (GED).
Certificates, Licenses, Registrations ASE Certification Preferred, but not required.
Physical Demands Predominantly walking or standing. Able to talk, hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds. Vision: close vision, distance vision, color vision, depth perception, ability to adjust focus.
Work Environment Typically indoors; occasional outdoor work with exposure to weather conditions while installing batteries and wiper blades. Exposure to moving mechanical parts; hazardous chemicals; risk of electrical shock; explosives; vibration. Moderately noisy.
Position is eligible for sales commission based on individual or store performance.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.
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