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Field Development Manager-Mid-South Territory B036-3438

Global Recruiters of West Palm Beach, Little Rock, Arkansas, United States

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Field Development Manager-Mid-South Territory

Mid South (KY, WV, TN, MS, AR) Job Description

An innovative medical device company specializing in advanced orthopedic solutions particularly for upper extremity joints such as the wrist, elbow, and shoulder is currently seeking a Field Development Manager for the Mid-South (Kentucky, West Virginia, Tennessee, Mississippi and AR). Dedicated to improving surgical outcomes and restoring patient mobility, the company develops anatomically driven, surgeon-inspired implant systems. With a strong commitment to clinical excellence and biomechanical precision, it designs and manufactures state-of-the-art implants that support complex reconstruction procedures, with a focus on restoring natural skeletal motion. The Field Development Manager will be a charismatic, experienced sales professional responsible for working closely with the company’s Sales and Marketing Departments to educate customers, third party distributor partners and direct sales consultants on the company’s products and services. His/her responsibilities will include planning, organizing and executing marketing and sales training programs that generate new customers and repeat sales for the company. In addition, implementation and execution of the company’s brand strategy to ensure the development and protection of the brand. He/She will report to the Area Vice President of Sales Key Duties, Activities and Responsibilities: Serve as a primary liaison between the company and strategically important accounts in the U.S. Provide pre-operative, intra-operative and post-operative case coverage support Develop and deliver insightful and educational presentations on the company’s products and services Evaluate customer research, market conditions and competitor data to implement brand-planning changes as needed Assist the Director of Global Marketing in the development of long term brand strategy and implement short term medium objectives in support of the strategy Create and manage a U.S. Surgeon database and share with the U.S. Leadership Team Provide support to Director of Global Marketing to further develop the company’s brand and customer and marketing communications Support sales by providing third party distributor partners and the company’s direct sales consultants with appropriate information/education regarding new product developments, new competitive products and selling strategies, and current applicable medical literature Communicate with AVP, Senior Vice President and Director of Global Marketing to update on competitor and customer activities in the field and ensure the voice of the customer is heard Build strong relationships with key surgeons and hospital personnel with the objective of leveraging those relationships into orders Assist the AVP’s in the planning, coordination and execution of local educational and sales events that will augment the business and help achieve budgeted sales goals Assist the AVP’s in coordinating the customer involvement of other company personnel when needed, including support resources, team members, and senior management When needed, provide superior product knowledge and expertise as to the use of the company’s products during surgical case coverage Maintain a comprehensive understanding of the hand and upper extremity and trauma market space and seek ways in which the business can be nourished and leveraged to achieve and hold competitive advantage Strictly adhere to all policies and SOPs applicable to the position regarding interaction with Health Care Professionals, product handling and complaints, expense reporting, sales activities and training Communicate to the field policies related to regulatory or corporate requirements Expected Area of Competence/Key Sales Activities: FMM must have excellent oral and written communication skills FMM must demonstrate excellent objective-setting and analytical skills FMM should be competent in Excel, Word, Outlook and PowerPoint FMM should thoroughly understand all aspects of the sales cycle FMM must demonstrate the ability to interact well with people at various functional levels, including the company’s Leadership Team, Hospital Administrators, Surgeons, OR Directors, OR Managers and Procurement Managers FMM must be engaged in continual professional development Brand Awareness and Relationship Building: Support the efforts of the Sales Leadership and Marketing Team in creating overall value and success of the company. Coordinate meetings with key opinion leaders, target surgeons and hospital customers to educate on the company’s product line and its clinical attributes Develop close, productive relationships with key personnel (such as Hospital Administrators, Surgeons, PA’s, OR Personnel and OR Education Coordinators) within the assigned geography to gain Vendor Approval status Perform troubleshooting procedures to identify and resolve problems quickly and with confidence Attend relevant industry scientific and academic meetings as well as regional and local gatherings Ensure customer retention Educational Activities: Answer a wide range of questions concerning surgical applications, product knowledge and clinical techniques related to hand and upper extremity and trauma indications Demonstrate expert of the company’s instrument and implant knowledge as well as competitive product expertise Educate and train physicians and hospital personnel, including OR staff, on the principles of the company’s products in hand and upper extremity and trauma procedures Knowledge & Skills

Work Experience, Skills and Education Required: BS/BA Degree or equivalent from an accredited institution PC/Windows/Office proficiency Minimum five years of sales or education experience in orthopedic medical device in recon and/or trauma Documented record of achievement in a sales representative or sales education position, including building territories from zero and opening new accounts Significant, demonstrable market intelligence, product knowledge and clinical expertise Excellent communication, presentation and demonstration skills Ability to work with and coordinate with other departments/personnel in a collaborative and solutions-oriented manner A team oriented “do-er” who gets things done personally if needed Instills a sense of urgency to meet deadlines, sets high expectations and holds self and others accountable for the expected results An individual who can make decisions based on data; demonstrates outstanding leadership skills by frequently questioning, bias toward action, not one to over analyze; capable of conducting a more thorough analysis while still driving momentum for change; builds constantly and right from the start Strong interpersonal skills; a team player who helps others while simultaneously building credibility; a professional who demonstrates fairness, balance, stability and reason; skillfully aggressive High standards; strong sense of integrity - one who makes and keeps commitments Polished professional style; able to project a feeling of confidence, approachability and understanding, while suggesting ways in which to be more effective; self-assured, ability to gain confidence of the customer Travel Requirements: Approximately 60-70% travel expected

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