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Commercial Parts Pro Store 4102

Advance Auto Parts, Shelby, North Carolina, us, 28151

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Job Description Professional level sales position on the commercial side of the automotive business. Responsible for profitable growth through customer retention and expansion. Partners with the GM to manage team members, providing expert knowledge of automotive systems and parts, sourcing from multiple suppliers, and ensuring timely and accurate delivery. Position is full time.

Primary Responsibilities

Maintain commercial customer relationships

Provide GAS2 selling experience to commercial customers

Achieve personal/store sales goals and service objectives

Supervise team members and provide day‑to‑day support

Coach and develop team members in collaboration with GM

Dispatch drivers to meet delivery standards

Maintain commercial stocking programs

Build and maintain a network of second‑source suppliers

Secondary Responsibilities

Maintain core bank and commercial returns

Maintain commercial credit accounts

Partner with GM to ensure proper driver coverage

Success Factors

Friendly communication and strong customer service

Ability to locate and stock parts efficiently

Safety knowledge and adherence to safety practices

Proficiency in inventory systems and store equipment

Parts and automotive system expertise

Proficiency with POS and parts lookup systems

ASE P2 certification or equivalent readiness

Advanced solution, project, and product quality recommendation skills

Expert sourcing from special order, FDO, second source, etc.

Advanced selling skills for commercial customers

Exceptional multi‑tasking and organization abilities

Essential Job Skills Necessary for Success as a Commercial Parts Pro

Working knowledge of automotive systems and diagnostic skills (engine, suspension, brakes, electronics, exhaust)

Proficient in spoken and written English; Spanish a plus

Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals

Ability to follow written, oral, or diagrammatic instructions

Successful completion of the Parts Knowledge Assessment

Basic math skills (addition, subtraction, multiplication, division)

Competency in Microsoft Word and Excel

Strong organizational skills

Understanding of commercial profitability concepts, competition, market opportunities, and customer prioritization

Willingness to work various days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

Minimum 3 years of automotive parts experience preferred

Proven sales ability in fulfilling customer transactions

Formal or informal leadership experience supervising daily tasks and achieving goals

Education High school diploma or GED.

Certificates, Licenses, Registrations ASE Certification preferred but not required.

Physical Demands Requires primarily walking or standing; involves talking, hearing, handling, reaching, climbing, stooping, kneeling, and lifting up to 50 pounds (occasionally up to 100 pounds). Good vision required.

Work Environment Mostly indoors with occasional exposure to outdoor weather. May involve moving mechanical parts, high or precarious places, chemicals, electrical shock risk, explosives, vibration, and moderate noise.

Employee Assurance Position eligible for sales commission based on individual or store performance.

Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

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