Multifamily Property Manager at August Hills
Billingsley Property Services II, Inc., Irving, Texas, United States, 75084
Multifamily Property Manager at August Hills
Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. These amenities include art, sculpture, parks, trails, and outdoor public spaces. With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family.
About Our Multifamily Team We’ve thoughtfully designed and built over 10,500 units and currently manage 6,800 units, with another 2,000 under construction and 2,500 in design. We serve over 100,000 residents throughout 4,000 acres of master-planned communities with unrivaled quality and attention to detail. Billingsley’s multifamily developments incorporate purposeful living with modern architecture and works of art to provide life-enhancing apartment communities that grow and evolve along with residents.
About the Position The Multifamily Property Manager is responsible for overseeing all aspects of a Class A Multifamily community. This position will lead operations, leasing, and Maintenance teams to ensure the highest standards are delivered to current and prospective residents. The person in this role will mentor and inspire growth amongst team members through coaching, leading by example, and empowerment.
Job Responsibilities
Provides input regarding the success of the property by reviewing financial statements regularly and aggregates those financial success factors into forecasts, budgets, and operational analyses
Manages expenses in accordance with budget expectations and regularly provides a financial variance report to Regional Manager
Conducts reviews and feedback sessions with team members in association with career pathing conversations, performance evaluations, and 1:1 meetings
Secures employee retention and growth through positive mentoring
Responds to questions, complaints, and requests in a timely manner to promote resident retention and satisfaction
Approves daily pricing and inputs feedback regarding pricing recommendations
Achieves budgeted occupancy of community by assessing historical patterns and creating future plans of action
Conducts frequent property inspections of community to ensure standards of excellence are achieved. These are often done with Maintenance Leadership and Resident Services Managers.
Ensures the accuracy of operational and financial reports
Maintains strong vendor relations
Ensures compliance with Fair Housing Laws, as well as all community and company policies and procedures
Fosters strong interdepartmental relationships across company verticals
Monitors and stays involved in daily maintenance activities to include common area appearance, work order turnaround, CapEx projects, etc. Assesses patterns and identifies issues to report to Regional Manager
Controls and approves POs, invoices, and other property expenses and submits approvals in timely manner
Completes monthly systems audits to ensure compliance with quarterly corporate audits
Interprets and analyzes market data to help identify emerging trends that may impact the performance of the community
Performs monthly property inspections in conjunction with Regional Manager
Represents the company in a professional manner, exemplifying high company standards and a strong work ethic
Supervisory Responsibilities All property-level team members to include leasing, operations, and maintenance
Reports to Regional Property Manager
Job Qualifications
College degree (equivalent experience accepted in lieu of degree)
3+ years multifamily experience as Community Manager or Assistant Property Manager at a Class A Multifamily property
Familiarity with Yardi, Funnel, and Yieldstar
Superior communication and customer service skills
Excellent written and oral communication skills
Demonstrated ability to effectively multi-task and prioritize assignments in a dynamic work environment
Proven ability to develop and foster successful team relationships in a positive and motivational environment
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About Our Multifamily Team We’ve thoughtfully designed and built over 10,500 units and currently manage 6,800 units, with another 2,000 under construction and 2,500 in design. We serve over 100,000 residents throughout 4,000 acres of master-planned communities with unrivaled quality and attention to detail. Billingsley’s multifamily developments incorporate purposeful living with modern architecture and works of art to provide life-enhancing apartment communities that grow and evolve along with residents.
About the Position The Multifamily Property Manager is responsible for overseeing all aspects of a Class A Multifamily community. This position will lead operations, leasing, and Maintenance teams to ensure the highest standards are delivered to current and prospective residents. The person in this role will mentor and inspire growth amongst team members through coaching, leading by example, and empowerment.
Job Responsibilities
Provides input regarding the success of the property by reviewing financial statements regularly and aggregates those financial success factors into forecasts, budgets, and operational analyses
Manages expenses in accordance with budget expectations and regularly provides a financial variance report to Regional Manager
Conducts reviews and feedback sessions with team members in association with career pathing conversations, performance evaluations, and 1:1 meetings
Secures employee retention and growth through positive mentoring
Responds to questions, complaints, and requests in a timely manner to promote resident retention and satisfaction
Approves daily pricing and inputs feedback regarding pricing recommendations
Achieves budgeted occupancy of community by assessing historical patterns and creating future plans of action
Conducts frequent property inspections of community to ensure standards of excellence are achieved. These are often done with Maintenance Leadership and Resident Services Managers.
Ensures the accuracy of operational and financial reports
Maintains strong vendor relations
Ensures compliance with Fair Housing Laws, as well as all community and company policies and procedures
Fosters strong interdepartmental relationships across company verticals
Monitors and stays involved in daily maintenance activities to include common area appearance, work order turnaround, CapEx projects, etc. Assesses patterns and identifies issues to report to Regional Manager
Controls and approves POs, invoices, and other property expenses and submits approvals in timely manner
Completes monthly systems audits to ensure compliance with quarterly corporate audits
Interprets and analyzes market data to help identify emerging trends that may impact the performance of the community
Performs monthly property inspections in conjunction with Regional Manager
Represents the company in a professional manner, exemplifying high company standards and a strong work ethic
Supervisory Responsibilities All property-level team members to include leasing, operations, and maintenance
Reports to Regional Property Manager
Job Qualifications
College degree (equivalent experience accepted in lieu of degree)
3+ years multifamily experience as Community Manager or Assistant Property Manager at a Class A Multifamily property
Familiarity with Yardi, Funnel, and Yieldstar
Superior communication and customer service skills
Excellent written and oral communication skills
Demonstrated ability to effectively multi-task and prioritize assignments in a dynamic work environment
Proven ability to develop and foster successful team relationships in a positive and motivational environment
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