Commercial Parts Pro Store 2118
Advance Auto Parts, Tappahannock, Virginia, United States, 22560
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth via customer retention and growth. The role partners with the GM to manage Team Members. It requires expert knowledge of automotive systems and parts, sourcing from multiple sources, and directing drivers to ensure timely and accurate delivery. Position is full time.
Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project, and product quality recommendation ability
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized
Effective communication, listening and problem solving skills
Essential Job Skills
Working knowledge of automotive systems and diagnostic ability across internal engine, suspension, brakes, electronics, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience
A minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
Education High school diploma or general education degree (GED)
Certificates, Licenses, Registrations ASE Certification Preferred, But Not Required
Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodations.
The employee will predominantly be walking or standing; required to talk, hear, and use hands and fingers to handle or feel, reach with hands and arms, climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment The work environment characteristics are representative of those an employee encounters while performing essential functions, with or without reasonable accommodations.
Employee usually works inside, occasionally outside and exposed to weather conditions. Exposure to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, vibration, noise level usually moderate.
Position is eligible for sales commission based on individual or store performance.
Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
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Primary Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day‑to‑day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second‑source suppliers
Secondary Responsibilities
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project, and product quality recommendation ability
Advanced selling skills for commercial customers
Ability to multi‑task and remain organized
Effective communication, listening and problem solving skills
Essential Job Skills
Working knowledge of automotive systems and diagnostic ability across internal engine, suspension, brakes, electronics, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience
A minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
Education High school diploma or general education degree (GED)
Certificates, Licenses, Registrations ASE Certification Preferred, But Not Required
Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodations.
The employee will predominantly be walking or standing; required to talk, hear, and use hands and fingers to handle or feel, reach with hands and arms, climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment The work environment characteristics are representative of those an employee encounters while performing essential functions, with or without reasonable accommodations.
Employee usually works inside, occasionally outside and exposed to weather conditions. Exposure to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, vibration, noise level usually moderate.
Position is eligible for sales commission based on individual or store performance.
Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
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