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Commercial Parts Pro Store 5305

Advance Auto Parts, Muncie, Indiana, United States, 47303

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Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge, can source parts from special order, FDO, second source, etc., and directs drivers to ensure timely and accurate delivery. Position is full time.

Primary Responsibilities

Maintain commercial customer relationships

Provide GAS2 selling experience to commercial customers

Achieve personal/store sales goals and service objectives

Provide day‑to‑day supervisory support for Team Members

Collaborate with GM on coaching and developmental needs for Team Members

Dispatch drivers ensuring delivery standards are achieved

Maintain commercial stocking programs

Build and maintain a network of second‑source suppliers

Secondary Responsibilities

Maintain core bank and commercial returns

Maintain commercial credit accounts

Partner with GM to ensure proper driver coverage

Success Factors

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and Parts lookup systems

ASE P2 certified or ASE‑ready equivalent

Advanced solution, project and product quality recommendation ability

Ability to source from numerous places including special order, FDO, second source, etc.

Advanced selling skills for commercial customers

Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence

Understand and execute instructions furnished in written, oral, or diagram form

Successfully complete the Parts Knowledge Assessment

Use basic math accurately (add, subtract, multiply, divide in all units of measure)

Use Microsoft software effectively (Word, Excel required)

Strong organizational skills

Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization

Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

A minimum of 3 years of prior automotive parts experience preferred

Proven sales ability with past experience in fulfillment of customer transactions

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education High school diploma or general education degree (GED)

Certificates, Licenses, Registrations ASE Certification Preferred, But Not Required

Physical Demands The employee will predominantly be walking or standing. The employee must be able to talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required: close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment Usually inside; occasionally outside and exposed to weather conditions while installing batteries and wiper blades. Occasionally exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, vibration. Noise level is usually moderate.

Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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