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Part-Time Leasing Consultant

Avenue5 Residential, Arlington, Virginia, United States, 22201

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Part‑Time Leasing Consultant – Avenue5 Residential Join us as a Part‑Time Leasing Consultant, coordinating all activities related to apartment rentals, move‑ins, move‑outs, and lease renewals. The leasing consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.

Salary:

$22 to $23 per hour + bonus opportunities Schedule:

20–30 hours weekly with rotating Saturdays (M‑F 9 AM‑6 PM, Saturdays 10 AM‑5 PM)

Benefits

Physical wellness: Medical, dental, vision, and mental health coverage options.

Financial wellness: Competitive pay plus basic life insurance and matching 401k contributions.

Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day, and birthday leave.

Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.

Responsibilities

Ability to focus on the needs of others by listening, understanding, and showing empathy and respect.

Ensure excellent customer service to prospective and current residents and promote a quality living experience for all.

Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and processes.

Ensure model apartments are in touring condition.

Orient prospective and current residents to the property; process renewal paperwork and ensure documentation is delivered to current residents monthly.

Maintain accurate and detailed records of traffic activity by entering applicable information into the computer.

Follow up with all prospective residents via phone, mail, or email.

Convert phone traffic into scheduled appointments with prospective residents to tour the property.

Inspect apartments prior to resident move‑ins and ensure apartments are in move‑in condition by coordinating with the maintenance team.

Create and maintain confidential resident files, reviewing move‑in paperwork with new residents.

Complete weekly leasing reports accurately and in a timely fashion.

Ensure all open and close procedures are completed daily.

Assist with ongoing resident relations throughout the occupant’s tenancy by responding to requests promptly and accurately.

Responsible for shopping competitive properties.

Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need repair.

Assist with processing work‑order requests for residents and ensure work is completed in a timely manner.

Support management by providing clerical support such as answering phone calls, filing, and processing property invoices.

May be asked to assist with planning and implementing resident activities to increase resident retention.

Comply with all company policies, applicable health and safety rules and regulations, and all applicable local, state, and federal laws.

Perform other duties as assigned.

Education and Experience

High school diploma required.

Minimum of one year of previous sales experience preferred.

One year of previous residential leasing experience preferred.

Skills and Requirements

Excellent customer service and interpersonal skills.

Prior experience in Yardi Voyager or another equivalent system preferred.

Basic level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.

Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.

Sensitivity to confidential matters required.

Ability to work independently and prioritize effectively in a fast‑paced environment with a strong sense of urgency.

Ability to relay technical concerns with adequate detail, quickly and accurately.

Capability to read, write, comprehend, and converse in English.

Ability to use general office equipment such as telephone, fax machine, printer, copier, and key‑track system.

Strong organizational and time‑management skills.

Ability to cope with and defuse situations involving angry or difficult people.

Must maintain a valid driver’s license, clean driving record, and current auto insurance.

Must comply with all safety requirements.

Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Core Beliefs

Put people and partnerships first.

Empower associates.

Focus on solutions.

Champion ideas that accelerate success.

Deliver proof over promises.

Award‑Winning Culture

Top 15 national finalist on the Best Places to Work Multifamily™

Certified as a Great Place to Work® since 2017

Listed as one of the Best Workplaces in Real Estate™

Ranked second on the 100 fastest‑growing private companies in Washington by The Puget Sound Business Journal

Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List

We’re a fast‑growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.

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