Eligbility Worker (Public Benefits Specialist)

## Eligbility Worker (Public Benefits Specialist)* Perform eligibility determinations, redeterminations, and periodic reviews.* Conduct interviews with applicants applying for benefits.* Communicate eligibility decisions to applicants.* Provide person-centered services with a trauma-informed approach to identify needs.* Be responsible for accurate and timely eligibility determinations across the state.* Create a work environment where everyone feels welcomed, appreciated and valued.* Participate in professional development opportunities and ongoing education of cultural awareness.* One year of experience working at the Human Services Specialist 1 level for the State of Oregon; **OR*** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; **OR*** An associate degree in a Behavioral Science, Social Science or a closely related field **AND** six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; **OR*** An equivalent combination of education, training, and experience relative to the class concept.* Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.* Experience adapting communication style to explain complex information such as rules or procedures verbally and in writing to diverse audiences.* Experience using time management, organization, and prioritization skills to meet deadlines.* Experience providing customer service that is person centered, and trauma informed.* Demonstrated experience with technical skills that include basic computer and search engine knowledge, email communication and learning new web-based platforms.* Demonstrated experience developing meaningful relationships that foster trust, inclusivity, and respect.**Attention all candidates!** **describe how you meet the minimum qualifications and essential attributes in your application materials.** Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.**Your application materials are used to determine your starting salary range.** Please ensure that all education and experience you would like considered are included in your application materials. **Note:** Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.**The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.** If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. #J-18808-Ljbffr