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Center for Family Health

Appointment Specialist

Center for Family Health, Jackson, Michigan, United States, 49203

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500 N Jackson 500 N. Jackson St Jackson, MI 49201, USA

Organization: Center for Family Health (CFH)

Employment Type: Full Time, Non-exempt

Make a Difference in Your Community Center for Family Health (CFH) is seeking a friendly, patient-focused

Appointment Specialist

to support our mission of

Opening the Door to Healthcare for All . In this role, you will be the first point of contact for patients—providing exceptional customer service while accurately scheduling appointments and connecting individuals to the care and resources they need.

Key Responsibilities Greet and assist patients in person and by phone

Schedule appointments accurately following clinic guidelines

Verify and update patient information in electronic systems

Answer questions and route patients to appropriate departments

Coordinate transportation and translation services as needed

Follow up on missed appointments to support patient access to care

Qualifications High school diploma or equivalent

Customer service or healthcare office experience preferred

Strong communication, organizational, and computer skills

Ability to work in a fast-paced, team-oriented environment

Medical, Dental, and Vision Insurance

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Short-Term and Long-Term Disability

Life Insurance

403(b) Retirement Plan with 3% employer match after one year

Public Service Loan Forgiveness (PSLF) eligibility

Continuing Education opportunities

Generous Paid Time Off

Why Join Center for Family Health Be part of a

mission-driven organization

committed to Opening the Door to Healthcare for All

Make a meaningful impact as a

key connection point

for patients and families

Work in a

supportive, collaborative team environment

Enjoy a strong emphasis on

work-life balance

Grow your skills and career while

giving back to the Jackson community

Center for Family Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity or expression, pregnancy, age, veteran status, disability, genetic information, political views, or any other legally protected characteristic.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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