Appointment Specialist
Center for Family Health (CFH) is seeking a friendly, patient-focused Appointment Specialist to support our mission of Opening the Door to Healthcare for All. In this role, you will be the first point of contact for patientsproviding exceptional customer service while accurately scheduling appointments and connecting individuals to the care and resources they need. Key Responsibilities Greet and assist patients in person and by phone Schedule appointments accurately following clinic guidelines Verify and update patient information in electronic systems Answer questions and route patients to appropriate departments Coordinate transportation and translation services as needed Follow up on missed appointments to support patient access to care Qualifications High school diploma or equivalent Customer service or healthcare office experience preferred Strong communication, organizational, and computer skills Ability to work in a fast-paced, team-oriented environment Benefits Medical, Dental, and Vision Insurance Flexible Spending Account (FSA) Employee Assistance Program (EAP) Short-Term and Long-Term Disability Life Insurance 403(b) Retirement Plan with 3% employer match after one year Public Service Loan Forgiveness (PSLF) eligibility Continuing Education opportunities Generous Paid Time Off 9 Paid Holidays plus 1 Personal Holiday Why Join Center for Family Health Be part of a mission-driven organization committed to Opening the Door to Healthcare for All Make a meaningful impact as a key connection point for patients and families Work in a supportive, collaborative team environment Enjoy a strong emphasis on work-life balance Grow your skills and career while giving back to the Jackson community Equal Employment Opportunity Center for Family Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity or expression, pregnancy, age, veteran status, disability, genetic information, political views, or any other legally protected characteristic.
Center for Family Health (CFH) is seeking a friendly, patient-focused Appointment Specialist to support our mission of Opening the Door to Healthcare for All. In this role, you will be the first point of contact for patientsproviding exceptional customer service while accurately scheduling appointments and connecting individuals to the care and resources they need. Key Responsibilities Greet and assist patients in person and by phone Schedule appointments accurately following clinic guidelines Verify and update patient information in electronic systems Answer questions and route patients to appropriate departments Coordinate transportation and translation services as needed Follow up on missed appointments to support patient access to care Qualifications High school diploma or equivalent Customer service or healthcare office experience preferred Strong communication, organizational, and computer skills Ability to work in a fast-paced, team-oriented environment Benefits Medical, Dental, and Vision Insurance Flexible Spending Account (FSA) Employee Assistance Program (EAP) Short-Term and Long-Term Disability Life Insurance 403(b) Retirement Plan with 3% employer match after one year Public Service Loan Forgiveness (PSLF) eligibility Continuing Education opportunities Generous Paid Time Off 9 Paid Holidays plus 1 Personal Holiday Why Join Center for Family Health Be part of a mission-driven organization committed to Opening the Door to Healthcare for All Make a meaningful impact as a key connection point for patients and families Work in a supportive, collaborative team environment Enjoy a strong emphasis on work-life balance Grow your skills and career while giving back to the Jackson community Equal Employment Opportunity Center for Family Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, marital status, sexual orientation, gender identity or expression, pregnancy, age, veteran status, disability, genetic information, political views, or any other legally protected characteristic.