ASG
Job Details
Job Location: West Roxbury, MA 02132
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $54,000.00 - $60,000.00
Job Category: Business Development - Client Accounts
CLASSIFICATION/STATUS:
Full Time, 40 hours, Exempt, Permanent
WORK LOCATION:
Hybrid, Must be Based in Greater Boston Area
(travel may be required for meetings, training, role/tasks, events within the New England states)
DEPARTMENT:
BD - Client Accounts
REPORTS TO:
Client Account Manager
JOB LEVEL:
2- Coordinator
AREAS OF IMPACT:
Assigned Client Accounts, Campaigns, and Projects
SUPERVISORY RESPONSIBILITIES:
No direct reports
WHO YOU ARE: As part of a purposeful team at ASG, an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve, the Client Account Coordinator serves as a liaison for client project tactics and is accountable for supporting project execution and client relationships under the guidance of the Client Account Managers within the Business Development Team. The primary role of the Client Account Coordinator is to assist in multivariable projects from conception to launch. This position requires a blend of account management, organizational, and coordination skills, enabling the coordinator to assist in any type of delivery project with limited supervision, while also demonstrating the flexibility to pivot when operational and client needs demand it. The Client Account Coordinator reports directly to the Client Account Manager.
YOUR RESPONSIBILITIES
Assist in delivering and managing high‑quality strategic marketing and outreach projects by collaborating on the execution of project scope, financials, deliverables, and project milestones
Aid in writing and communicating project agendas and meeting recaps
Support client project team’s workflows by managing timelines, scheduling internal and external touchpoints, and arranging milestones and deliverables
Support and coordinate for Client Account Managers with high‑touch customer service plans
Contribute to and support the development of actionable and insightful recommendations for new products, extensions, or enhancements to expand scopes of work that improve project outcomes
Provide administrative and operational support to Client Account Managers in the resolution of conflicts, including scope of work, schedule, resources, budget, quality, and communication
Ensure comprehensive project documentation within enterprise systems, adhering to Client Account Management standards and guidelines, and ensuring acknowledgment and accessibility by all relevant stakeholders
Lead administrative and systems launch for new accounts including creation and maintenance of communications channels and file storage
Upkeep of project management platform across accounts
Maintain organized, accurate records of expenses, contracts, amendments, and similar operational matters for accounts
Support Client Account Managers with invoicing inquiries across accounts
Perform additional projects, initiatives, duties, responsibilities for any area throughout ASG while demonstrating flexibility and adaptability, for the overall success of the organization as directed by the Client Account Manager and/or their designee(s)
QUALIFICATIONS YOUR MINIMUM QUALIFICATIONS
Bachelor’s degree in a related field from an accredited college/university
Minimum of 2 years of experience in people‑facing roles, account management, campaign management, and data‑driven project strategies
At least 2 years of work experience in government, marketing, or agency settings
Reliable internet access
Flexibility to work evenings and weekends, especially during project peaks
Ability to travel for in‑person meetings, events, and client engagements
Bilingual preferred but not required; fluent in English and Spanish/Portuguese
Proficiency with Microsoft Windows, iOS applications, and the ability to learn other database management tools
Experience with project timelines, meeting deadlines, and tracking stakeholder involvement
Intermediate skills in drafting project plans
Strong organizational abilities and project tracking
Excellent written and verbal communication skills for internal and external interactions
Ability to work independently with minimal supervision
Strong interpersonal skills and ability to work effectively with diverse groups
Commitment to promoting awareness of equity and inclusion
YOUR COMPETENCIES AND TRAITS
Communication:
Must communicate complex information clearly and concisely, actively listen and engage in feedback loops to ensure understanding, and adapt communication style to diverse audiences to foster collaboration and alignment across teams
Reliability:
Must consistently deliver high‑quality results by managing tasks effectively, meeting deadlines, and proactively solving obstacles to ensure team objectives are met
Quality Work:
Must consistently produce high‑quality work with meticulous attention to detail, actively incorporating feedback to maintain alignment with quality standards
Problem Solving & Decision Making:
Must demonstrate analytical and creative thinking to efficiently resolve issues, using data‑driven and innovative approaches to develop solutions and make informed decisions by evaluating information and weighing risks and benefits
Time Management:
Must efficiently prioritize and organize tasks to meet deadlines, balance multiple responsibilities, and use tools and strategies to optimize productivity while managing stress professionally
Flexibility:
Must quickly adjust to changes in tasks, priorities, or work conditions with a positive attitude, embracing new challenges and continuously learning to enhance performance and actively contribute to team success
Initiative:
Must proactively identify opportunities to enhance work processes and outcomes, take ownership of tasks, seek out additional responsibilities to support team goals, and demonstrate a forward‑thinking approach by anticipating needs and implementing solutions to drive continuous improvement
WHO WE ARE & WHAT WE DO ASG, established in 2013, is an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve. We build data‑driven campaigns and community‑centered engagement that reach the right people, inspire action, and improve lives. By coordinating research, creative, communications, media, a multilingual customer center, and on‑the‑ground engagement in a single team, ASG delivers precise targeting, rapid response, and results you can measure. From raising health‑coverage enrollment by 25 percent to securing community support for clean‑energy upgrades, we efficiently and transparently turn insight into impact. Clients choose ASG because we listen first, move nimbly, and stay accountable every step of the way.
ASG is a certified minority, woman and LGBTQ‑owned business enterprise. Our team is also culturally diverse, and a majority of our staff are multilingual, enabling ASG to connect with key stakeholders in their native languages. ASG has received accolades such as the U.S. SBA’s Minority‑Owned Small Business of the Year and recognition from the Boston Business Journal as one of Massachusetts’s "Fast 50" growing private companies and one of the state’s most diverse employers. With ambitious growth goals, we aim to expand our offerings both operationally and geographically, so that we can continue to purposefully impact diverse communities through our integrated social marketing.
OUR PROMISE If you are passionate about working for a growing organization that values authenticity, passion, helping others, diversity, and inquisitiveness, you will find your career rewarding and impactful at ASG. As
Client Account Coordinator
you will be part of a dynamic team and will find a partner in your career path goals and trajectory!
OUR BENEFITS & PERKS
Base Salary:
Salary range for this position is commensurate with experience, $54,000-$60,000
Vacation, Sick, and Floating Days:
Receive generous vacation time that increases throughout your tenure and frontloaded Sick and Floating Days!
12 Company Holidays
Health, Dental, and Vision Plans:
Choose from an array of high‑quality plans for you and your family.
Employer Paid Life and Long‑Term Disability Insurance
401K + Match:
401K plan with an employer match after 90 days of employment and financial literacy services provided through our retirement provider.
Professional Development:
In‑house training, annual organizational retreats, and more!
Hybrid Workplace:
Enjoy a remote first workplace, with in‑person duties required as needed for client meetings, events, activations, other project work, and internal meetings
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this position. Duties, responsibilities, and activities may change at any time with or without notice.
ASG is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, ASG will better serve our clients and communities through its services. ASG is an employment at‑will organization and an equal opportunity employer committed to maintaining a work environment free from discrimination on the basis of age, amnesty, ancestry, color, creed, disability, gender, gender identity, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, covered veteran status, national guard or reserve unit duty obligations, or any other category protected by law (“protected class status”) and in accordance with applicable federal, state, and local laws. ASG complies with applicable federal, state, and local laws governing non‑discrimination in employment.
ASG participates in the E‑Verify program and upholds candidates and employee rights. Additionally, ASG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, or any additional information on the content above, please contact People Operations by email at people@discoverasg.com.
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CLASSIFICATION/STATUS:
Full Time, 40 hours, Exempt, Permanent
WORK LOCATION:
Hybrid, Must be Based in Greater Boston Area
(travel may be required for meetings, training, role/tasks, events within the New England states)
DEPARTMENT:
BD - Client Accounts
REPORTS TO:
Client Account Manager
JOB LEVEL:
2- Coordinator
AREAS OF IMPACT:
Assigned Client Accounts, Campaigns, and Projects
SUPERVISORY RESPONSIBILITIES:
No direct reports
WHO YOU ARE: As part of a purposeful team at ASG, an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve, the Client Account Coordinator serves as a liaison for client project tactics and is accountable for supporting project execution and client relationships under the guidance of the Client Account Managers within the Business Development Team. The primary role of the Client Account Coordinator is to assist in multivariable projects from conception to launch. This position requires a blend of account management, organizational, and coordination skills, enabling the coordinator to assist in any type of delivery project with limited supervision, while also demonstrating the flexibility to pivot when operational and client needs demand it. The Client Account Coordinator reports directly to the Client Account Manager.
YOUR RESPONSIBILITIES
Assist in delivering and managing high‑quality strategic marketing and outreach projects by collaborating on the execution of project scope, financials, deliverables, and project milestones
Aid in writing and communicating project agendas and meeting recaps
Support client project team’s workflows by managing timelines, scheduling internal and external touchpoints, and arranging milestones and deliverables
Support and coordinate for Client Account Managers with high‑touch customer service plans
Contribute to and support the development of actionable and insightful recommendations for new products, extensions, or enhancements to expand scopes of work that improve project outcomes
Provide administrative and operational support to Client Account Managers in the resolution of conflicts, including scope of work, schedule, resources, budget, quality, and communication
Ensure comprehensive project documentation within enterprise systems, adhering to Client Account Management standards and guidelines, and ensuring acknowledgment and accessibility by all relevant stakeholders
Lead administrative and systems launch for new accounts including creation and maintenance of communications channels and file storage
Upkeep of project management platform across accounts
Maintain organized, accurate records of expenses, contracts, amendments, and similar operational matters for accounts
Support Client Account Managers with invoicing inquiries across accounts
Perform additional projects, initiatives, duties, responsibilities for any area throughout ASG while demonstrating flexibility and adaptability, for the overall success of the organization as directed by the Client Account Manager and/or their designee(s)
QUALIFICATIONS YOUR MINIMUM QUALIFICATIONS
Bachelor’s degree in a related field from an accredited college/university
Minimum of 2 years of experience in people‑facing roles, account management, campaign management, and data‑driven project strategies
At least 2 years of work experience in government, marketing, or agency settings
Reliable internet access
Flexibility to work evenings and weekends, especially during project peaks
Ability to travel for in‑person meetings, events, and client engagements
Bilingual preferred but not required; fluent in English and Spanish/Portuguese
Proficiency with Microsoft Windows, iOS applications, and the ability to learn other database management tools
Experience with project timelines, meeting deadlines, and tracking stakeholder involvement
Intermediate skills in drafting project plans
Strong organizational abilities and project tracking
Excellent written and verbal communication skills for internal and external interactions
Ability to work independently with minimal supervision
Strong interpersonal skills and ability to work effectively with diverse groups
Commitment to promoting awareness of equity and inclusion
YOUR COMPETENCIES AND TRAITS
Communication:
Must communicate complex information clearly and concisely, actively listen and engage in feedback loops to ensure understanding, and adapt communication style to diverse audiences to foster collaboration and alignment across teams
Reliability:
Must consistently deliver high‑quality results by managing tasks effectively, meeting deadlines, and proactively solving obstacles to ensure team objectives are met
Quality Work:
Must consistently produce high‑quality work with meticulous attention to detail, actively incorporating feedback to maintain alignment with quality standards
Problem Solving & Decision Making:
Must demonstrate analytical and creative thinking to efficiently resolve issues, using data‑driven and innovative approaches to develop solutions and make informed decisions by evaluating information and weighing risks and benefits
Time Management:
Must efficiently prioritize and organize tasks to meet deadlines, balance multiple responsibilities, and use tools and strategies to optimize productivity while managing stress professionally
Flexibility:
Must quickly adjust to changes in tasks, priorities, or work conditions with a positive attitude, embracing new challenges and continuously learning to enhance performance and actively contribute to team success
Initiative:
Must proactively identify opportunities to enhance work processes and outcomes, take ownership of tasks, seek out additional responsibilities to support team goals, and demonstrate a forward‑thinking approach by anticipating needs and implementing solutions to drive continuous improvement
WHO WE ARE & WHAT WE DO ASG, established in 2013, is an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve. We build data‑driven campaigns and community‑centered engagement that reach the right people, inspire action, and improve lives. By coordinating research, creative, communications, media, a multilingual customer center, and on‑the‑ground engagement in a single team, ASG delivers precise targeting, rapid response, and results you can measure. From raising health‑coverage enrollment by 25 percent to securing community support for clean‑energy upgrades, we efficiently and transparently turn insight into impact. Clients choose ASG because we listen first, move nimbly, and stay accountable every step of the way.
ASG is a certified minority, woman and LGBTQ‑owned business enterprise. Our team is also culturally diverse, and a majority of our staff are multilingual, enabling ASG to connect with key stakeholders in their native languages. ASG has received accolades such as the U.S. SBA’s Minority‑Owned Small Business of the Year and recognition from the Boston Business Journal as one of Massachusetts’s "Fast 50" growing private companies and one of the state’s most diverse employers. With ambitious growth goals, we aim to expand our offerings both operationally and geographically, so that we can continue to purposefully impact diverse communities through our integrated social marketing.
OUR PROMISE If you are passionate about working for a growing organization that values authenticity, passion, helping others, diversity, and inquisitiveness, you will find your career rewarding and impactful at ASG. As
Client Account Coordinator
you will be part of a dynamic team and will find a partner in your career path goals and trajectory!
OUR BENEFITS & PERKS
Base Salary:
Salary range for this position is commensurate with experience, $54,000-$60,000
Vacation, Sick, and Floating Days:
Receive generous vacation time that increases throughout your tenure and frontloaded Sick and Floating Days!
12 Company Holidays
Health, Dental, and Vision Plans:
Choose from an array of high‑quality plans for you and your family.
Employer Paid Life and Long‑Term Disability Insurance
401K + Match:
401K plan with an employer match after 90 days of employment and financial literacy services provided through our retirement provider.
Professional Development:
In‑house training, annual organizational retreats, and more!
Hybrid Workplace:
Enjoy a remote first workplace, with in‑person duties required as needed for client meetings, events, activations, other project work, and internal meetings
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this position. Duties, responsibilities, and activities may change at any time with or without notice.
ASG is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, ASG will better serve our clients and communities through its services. ASG is an employment at‑will organization and an equal opportunity employer committed to maintaining a work environment free from discrimination on the basis of age, amnesty, ancestry, color, creed, disability, gender, gender identity, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, covered veteran status, national guard or reserve unit duty obligations, or any other category protected by law (“protected class status”) and in accordance with applicable federal, state, and local laws. ASG complies with applicable federal, state, and local laws governing non‑discrimination in employment.
ASG participates in the E‑Verify program and upholds candidates and employee rights. Additionally, ASG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, or any additional information on the content above, please contact People Operations by email at people@discoverasg.com.
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