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Concord Hospitality Enterprises

Assistant Banquet Manager

Concord Hospitality Enterprises, Raleigh, North Carolina, United States, 27601

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Description The

Assistant Banquet Manager

supervises the banquet staff and works closely with the Banquet Manager to coordinate food and beverage service, ensuring an exceptional guest experience.

As a Concord Leader you will be responsible to:

Inspire greatness in your team.

Encourage and support team members to reach their full potential.

Create a work environment that is a Great Place to Work for all.

Lead with integrity, transparency, respect, and professionalism.

Care for your team and their families.

Responsibilities:

Deliver exceptional guest service to all customers

Lead and motivate the banquet team, maintaining standards of quality

Greet guests and accommodate their needs during events

Communicate effectively with guests regarding menu options

Assist with food and beverage delivery, supporting servers during peak periods

Train team members on plated and reception‑style service (training provided)

Anticipate guest needs and monitor dining experiences to ensure satisfaction

Respond promptly and courteously to guest requests

Oversee event setup, execution, and clean‑up

Perform side work to prepare for upcoming events

Maintain clean, safe, and organized service areas at all times

Qualifications:

Minimum 2 years of experience in banquet service, catering, or hospitality management

Strong leadership and team management skills

Excellent communication and interpersonal skills

Ability to train and mentor staff effectively

Detail‑oriented with strong organizational skills

Flexible schedule, including evenings, weekends, and holidays

Passion for delivering exceptional guest experiences

Benefits (Full‑Time Associates Only)

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long‑term disability options

Tuition assistance

Discounted room rates at Concord‑managed hotels

Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones— Quality, Integrity, Community, Profitability, and FUN! —our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a

Great Place to Work for All.

Qualifications Behaviors

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Leader:

Inspires teammates to follow them (Preferred)

Motivations

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality

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