KENTUCKY SOCIETY OF ASSOCIATION EXECUTIVES INC
Account & Event Manager
KENTUCKY SOCIETY OF ASSOCIATION EXECUTIVES INC, Raleigh, North Carolina, United States
Kadre Management
Kadre Management provides strategic, operational, and back-office support to nonprofit associations and mission-driven initiatives. We exist to help organizations focus on their impact while we manage the systems, structures, and strategies that keep them strong.
Primary Responsibilities The Account & Event Manager oversees client relationships, ensures needs are met, and coordinates with the Kadre team to deliver exceptional service. The Account & Event Manager acts as a strategic advisor to non‑profit boards on organizational management (volunteers and membership) and is responsible for end‑to‑end conference planning and execution.
Account Management Duties
Client & Board Liaison:
Serve as the primary liaison, maintaining communication with the Board, committees, and members.
Participate in all Board and Executive Committee meetings as appropriate.
Advise the Board on strategic planning, policy development, and execution.
Provide fiduciary support, including maintaining official minutes, securing confidential files (legal, historic, membership data), and administering day‑to‑day operations.
Membership & Volunteer Strategy:
Develop and implement data‑driven strategies for membership growth, retention, value, and satisfaction.
Analyze member data, review dues structure, process renewals, and deliver monthly membership reports.
Serve as the staff liaison to the Membership Committee.
Develop, orient, evaluate, and recognize volunteers.
Serve as staff liaison to other committees, providing necessary support and follow‑up.
Administrative & Operational:
Manage cross‑departmental functions, updating the association management team as needed.
Oversee board support tasks and dues renewal processes.
Manage website content, edit and maintain member databases, and handle invoicing.
Manage and maintain all communications and marketing (newsletters, mailings).
Collaborate on new member research, outreach, and onboarding.
Represent the team in new account growth opportunities and proposal creation.
Conference Management Duties The Account & Event Manager is responsible for all event planning and execution from inception to completion, acting as a true business partner to clients.
End‑to‑End Planning:
Manage the full production cycle for multiple events, ensuring all projects stay on schedule and within the agreed scope.
Logistics & Vendors:
Manage all event preparation: printing, packing, inventory, equipment orders, and loading/unloading.
Source and manage vendor/venue logistics: AV/production, F&B, event technology, exhibit space, and poster areas.
Cultivate relationships, compile quotes, and negotiate contracts (services, dates, space).
Registration & Attendees:
Manage attendee registration, tracking, and reporting (rooming lists, participant lists, F&B).
Speakers & Sponsors:
Manage speaker logistics (travel, materials, reimbursements) and sponsor fulfillment (excluding solicitation).
Onsite & Follow‑up
: Oversee on‑site preparation, production, event breakdown, and post‑event evaluation/financial reconciliation. Ensure consistent, high‑level service throughout all phases.
Collaboration
: Serve as the staff liaison to the Conference Committee. Collaborate with marketing staff on content delivery and administrative staff for seamless meeting experiences.
Candidate Profile The ideal candidate thrives in a fast‑paced, deadline‑driven environment, demonstrating effective independent work, attention to detail, and initiative.
Qualifications
Experience (Mandatory):
5-7 years of account management experience for
non‑profit associations
AND 5-7 years of progressive experience in
meeting planning and coordination
(venue selection, budgeting, logistics). Note: Candidates without both non‑profit management and meeting planning experience will not be considered.
Skills:
Strong project management, excellent organizational and written/verbal communication skills, and a critical degree of accuracy/detail orientation.
Technical:
Proficiency in Microsoft Office (Word, Excel, PowerPoint). Experience with association management platforms is a plus.
Travel & Schedule:
Domestic travel (10-15%) is required for 4-6 onsite events per year.
Must be prepared for flexible hours, including some weekend/evening travel, to attend events and accommodate 3-4 virtual client meetings per month held after business hours.
This is a remote position that requires mandatory travel for all assigned events.
Ability to lift and move equipment up to 30lbs.
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Primary Responsibilities The Account & Event Manager oversees client relationships, ensures needs are met, and coordinates with the Kadre team to deliver exceptional service. The Account & Event Manager acts as a strategic advisor to non‑profit boards on organizational management (volunteers and membership) and is responsible for end‑to‑end conference planning and execution.
Account Management Duties
Client & Board Liaison:
Serve as the primary liaison, maintaining communication with the Board, committees, and members.
Participate in all Board and Executive Committee meetings as appropriate.
Advise the Board on strategic planning, policy development, and execution.
Provide fiduciary support, including maintaining official minutes, securing confidential files (legal, historic, membership data), and administering day‑to‑day operations.
Membership & Volunteer Strategy:
Develop and implement data‑driven strategies for membership growth, retention, value, and satisfaction.
Analyze member data, review dues structure, process renewals, and deliver monthly membership reports.
Serve as the staff liaison to the Membership Committee.
Develop, orient, evaluate, and recognize volunteers.
Serve as staff liaison to other committees, providing necessary support and follow‑up.
Administrative & Operational:
Manage cross‑departmental functions, updating the association management team as needed.
Oversee board support tasks and dues renewal processes.
Manage website content, edit and maintain member databases, and handle invoicing.
Manage and maintain all communications and marketing (newsletters, mailings).
Collaborate on new member research, outreach, and onboarding.
Represent the team in new account growth opportunities and proposal creation.
Conference Management Duties The Account & Event Manager is responsible for all event planning and execution from inception to completion, acting as a true business partner to clients.
End‑to‑End Planning:
Manage the full production cycle for multiple events, ensuring all projects stay on schedule and within the agreed scope.
Logistics & Vendors:
Manage all event preparation: printing, packing, inventory, equipment orders, and loading/unloading.
Source and manage vendor/venue logistics: AV/production, F&B, event technology, exhibit space, and poster areas.
Cultivate relationships, compile quotes, and negotiate contracts (services, dates, space).
Registration & Attendees:
Manage attendee registration, tracking, and reporting (rooming lists, participant lists, F&B).
Speakers & Sponsors:
Manage speaker logistics (travel, materials, reimbursements) and sponsor fulfillment (excluding solicitation).
Onsite & Follow‑up
: Oversee on‑site preparation, production, event breakdown, and post‑event evaluation/financial reconciliation. Ensure consistent, high‑level service throughout all phases.
Collaboration
: Serve as the staff liaison to the Conference Committee. Collaborate with marketing staff on content delivery and administrative staff for seamless meeting experiences.
Candidate Profile The ideal candidate thrives in a fast‑paced, deadline‑driven environment, demonstrating effective independent work, attention to detail, and initiative.
Qualifications
Experience (Mandatory):
5-7 years of account management experience for
non‑profit associations
AND 5-7 years of progressive experience in
meeting planning and coordination
(venue selection, budgeting, logistics). Note: Candidates without both non‑profit management and meeting planning experience will not be considered.
Skills:
Strong project management, excellent organizational and written/verbal communication skills, and a critical degree of accuracy/detail orientation.
Technical:
Proficiency in Microsoft Office (Word, Excel, PowerPoint). Experience with association management platforms is a plus.
Travel & Schedule:
Domestic travel (10-15%) is required for 4-6 onsite events per year.
Must be prepared for flexible hours, including some weekend/evening travel, to attend events and accommodate 3-4 virtual client meetings per month held after business hours.
This is a remote position that requires mandatory travel for all assigned events.
Ability to lift and move equipment up to 30lbs.
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