Great Dane LLC
Strategic Account Manager - Key Accounts
Great Dane LLC, Savannah, Georgia, United States, 31441
Overview
At Great Dane, we rely on makers and we’re calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry.
THE ROLE The Position: The Strategic Account Manager – Key Accounts is responsible for the growth, retention, and strategic development of the company’s largest and most complex commercial vehicle customers. This role requires high-level relationship management, account planning, and a deep understanding of customer business models to deliver tailored trailer and truck body solutions across national and multi-regional fleets. The position serves as the primary interface for executive-level customer engagement and cross-functional alignment, ensuring operational excellence, innovation, and value creation for both the customer and the company.
Responsibilities WHAT YOU’LL DO
Account Types: Large fleets, OEM-aligned programs, top-volume customers
Revenue Scope: Highest revenue-producing accounts with multi-year growth potential
Internal Interfaces: Executive Leadership, Sales Ops, Engineering, Finance, Supply Chain, and Manufacturing
Territory: U.S. and Canada (as applicable)
Strategic Relationship Management
Build and maintain executive-level relationships across customer organizations
Develop and lead quarterly and annual business reviews (QBRs, ABRs)
Act as the primary escalation point and internal advocate for key accounts
Account Planning & Development
Own multi-year account plans with clear revenue, penetration, and service target
Identify expansion opportunities including new vehicle applications, geographies, or services
Coordinate with internal teams to align capacity, innovation, and program development with customer roadmaps
Sales Execution
Lead quoting, pricing strategy, and contract negotiations for large-scale orders
Oversee end-to-end sales process from requirements gathering to delivery coordination
Collaborate with technical and product teams to tailor solutions to customer needs
Forecasting & Business Intelligence
Maintain accurate forecasting, pipeline, and activity tracking in CRM (Salesforce)
Monitor competitor activity, market shifts, and fleet trends to proactively manage risk and uncover opportunities
Cross-Functional Leadership
Lead internal account teams to ensure seamless execution, communication, and service
Drive process improvements and internal alignment to meet customer SLAs and expectations
Other duties as assigned.
Qualifications YOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS)
Education: Bachelor’s degree in Business, Sales, or related field
Experience: 7–10 years of experience in national or strategic account sales or enterprise B2B relationship management
Experience managing OEM partnerships or large account relationships
Familiarity with trailer and truck body design, customization, and production workflows
Skills:
Strong business acumen and experience with strategic selling frameworks
Excellent communication, executive presence, and negotiation skills
CRM proficiency, with preference for Salesforce
Travel: Up to 30–50%
Performance Expectations:
Year-over-year growth in assigned key accounts
Strategic account plan execution and milestone achievement
Forecast and pipeline accuracy within assigned margin of error
Customer satisfaction and reorder rates
Internal alignment and SLA performance on key programs
PHYSICAL/MENTAL REQUIREMENTS
Office and plant environment.
Keyboarding, lifting, standing, bending, walking.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS OVERVIEW
Competitive compensation
Benefits, including but not limited to dental, vision, and medical with employer contributions
Retirement programs, including a Pension Plan and 401(k) Plan with employer match
Tuition Reimbursement
Paid holidays and vacation
And more!
Great Dane is an Equal Opportunity Employer #J-18808-Ljbffr
THE ROLE The Position: The Strategic Account Manager – Key Accounts is responsible for the growth, retention, and strategic development of the company’s largest and most complex commercial vehicle customers. This role requires high-level relationship management, account planning, and a deep understanding of customer business models to deliver tailored trailer and truck body solutions across national and multi-regional fleets. The position serves as the primary interface for executive-level customer engagement and cross-functional alignment, ensuring operational excellence, innovation, and value creation for both the customer and the company.
Responsibilities WHAT YOU’LL DO
Account Types: Large fleets, OEM-aligned programs, top-volume customers
Revenue Scope: Highest revenue-producing accounts with multi-year growth potential
Internal Interfaces: Executive Leadership, Sales Ops, Engineering, Finance, Supply Chain, and Manufacturing
Territory: U.S. and Canada (as applicable)
Strategic Relationship Management
Build and maintain executive-level relationships across customer organizations
Develop and lead quarterly and annual business reviews (QBRs, ABRs)
Act as the primary escalation point and internal advocate for key accounts
Account Planning & Development
Own multi-year account plans with clear revenue, penetration, and service target
Identify expansion opportunities including new vehicle applications, geographies, or services
Coordinate with internal teams to align capacity, innovation, and program development with customer roadmaps
Sales Execution
Lead quoting, pricing strategy, and contract negotiations for large-scale orders
Oversee end-to-end sales process from requirements gathering to delivery coordination
Collaborate with technical and product teams to tailor solutions to customer needs
Forecasting & Business Intelligence
Maintain accurate forecasting, pipeline, and activity tracking in CRM (Salesforce)
Monitor competitor activity, market shifts, and fleet trends to proactively manage risk and uncover opportunities
Cross-Functional Leadership
Lead internal account teams to ensure seamless execution, communication, and service
Drive process improvements and internal alignment to meet customer SLAs and expectations
Other duties as assigned.
Qualifications YOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS)
Education: Bachelor’s degree in Business, Sales, or related field
Experience: 7–10 years of experience in national or strategic account sales or enterprise B2B relationship management
Experience managing OEM partnerships or large account relationships
Familiarity with trailer and truck body design, customization, and production workflows
Skills:
Strong business acumen and experience with strategic selling frameworks
Excellent communication, executive presence, and negotiation skills
CRM proficiency, with preference for Salesforce
Travel: Up to 30–50%
Performance Expectations:
Year-over-year growth in assigned key accounts
Strategic account plan execution and milestone achievement
Forecast and pipeline accuracy within assigned margin of error
Customer satisfaction and reorder rates
Internal alignment and SLA performance on key programs
PHYSICAL/MENTAL REQUIREMENTS
Office and plant environment.
Keyboarding, lifting, standing, bending, walking.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS OVERVIEW
Competitive compensation
Benefits, including but not limited to dental, vision, and medical with employer contributions
Retirement programs, including a Pension Plan and 401(k) Plan with employer match
Tuition Reimbursement
Paid holidays and vacation
And more!
Great Dane is an Equal Opportunity Employer #J-18808-Ljbffr