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Farmers Insurance DDHQ

Field Property Claims Adjuster: Fayetteville, NC

Farmers Insurance DDHQ, Fayetteville, North Carolina, United States, 28305

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Field Property Claims Adjuster: Fayetteville, NC We are Farmers!

We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers' high‑performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Candidate Selection & Compensation

Candidates must reside in the Fayetteville, NC area to be considered for this role. The starting wage for this position is $25.37/hr or higher. Additional compensation may be offered based on relevant experience and transferable skills.

What We Offer

Paid training through the award‑winning University of Farmers.

Flexibility and independence to work outside the confines of a desk job.

Total Rewards Benefits Package: 401(k) and competitive starting salary.

Rapid growth potential and management opportunities through education, mentorship programs, and inspirational leadership.

Your Responsibilities

Conduct both virtual and on‑site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.

Use claims handling software, a company car, and a laptop to determine claims‑related damage and write estimates in a paperless environment.

Evaluate and report on potential subrogation opportunities.

Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.

Perform duties independently, with work directly impacting management outcomes.

Act as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.

Engage regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.

Use strong customer‑service skills to negotiate with policyholders to settle the claim.

Perform additional duties as assigned.

Qualifications

High school diploma or equivalent required.

Excellent customer‑service experience, preferably in a retail environment.

Construction or insurance experience is highly desirable.

Excellent oral and written communication skills.

Computer literate: MS Word, Excel, Outlook.

Proficiency with smartphones and applications.

Eagerness to learn about insurance policies and property damage.

Outgoing personality that enjoys interacting with a wide variety of people.

Valid driver’s license and bondable. Final candidates will also undergo a motor‑vehicle‑record background check as the position may include a company vehicle.

Additional Requirements

Climb ladders and work on rooftops multiple times per day.

Work in small, confined spaces such as attics and crawlspaces.

Achieve a minimum passing score on all claims training exams, if applicable.

Physical Actions & Environment

Bending, kneeling, pulling, pushing, sorting, carrying up to 50 lb., climbing, reaching, standing, walking, seeing.

Speaking (English), reading (English), writing (English), & key entering.

Benefits

Competitive salary commensurate with experience, qualifications, and location.

Medical, dental, vision.

Health savings and flexible spending accounts.

Life insurance.

Paid time off.

For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer

Legal & EEO Statement

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie‑detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

Job Location(s): US – NC – Fayetteville

Anticipated application deadline: Positions typically close within 8 to 21 days after posting. Submit your application promptly.

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